Ellevest held my money hostage
I spent four MONTHS trying like 20x to initiate a transfer before their betterment transfer and they kept arbitrarily denying it. I lost over $250 because of them. The support was terrible—they kept redirecting me to Goldman who was also very unhelpful and kept explaining condescendingly what unrelated tax concepts were.. not very feminist, seems like a scam, holding thousands of dollars and refusing to release them is.. yikes
A year later, my money is stuck at Goldman. Idk if I’m getting charged account fees. Need to find out which government agency I can report this to
A year later, my money is stuck at Goldman. Idk if I’m getting charged account fees. Need to find out which government agency I can report this to
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Ellevest held my money hostage
I spent four MONTHS trying like 20x to initiate a transfer before their betterment transfer and they kept arbitrarily denying it. I lost over $250 because of them. The support was terrible—they kept redirecting me to Goldman who was also very unhelpful and kept explaining condescendingly what unrelated tax concepts were.. not very feminist, seems like a scam, holding thousands of dollars and refusing to release them is.. yikes
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Ellevest held my money hostage
I spent TWO MONTHS trying like 20x to initiate a transfer before their betterment transfer and they kept arbitrarily denying it. I lost over $250 because of them. The support was terrible—they kept redirecting me o Goldman who was also very unhelpful and kept explaining condescendingly what unrelated tax concepts were
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App is gone, ellevest is gone
The app is no longer supported, and after April 10 everything ellevest is migrating to Betterment.
No more app?
Been using for years. Now the app is gone. Not having the app makes me want to move my money. It’s an okay robo trader but would make more money if I had gone with my work investors
No longer functional
Ellevest de-invested in women who are not in the high or ultra high net worth bracket, and therefore sold off their digital investing part of the business. So, the app no longer works. Pretty poor user experience.
App no longer exists
I used Ellevest app daily, for years. Yesterday I tried to log in and it no longer exists! Gone with no warning! I want the app back!
App features lacking
The app doesn’t update your balances except once a day. They have no features and don’t even tell you your rate of return. I’m getting tired of sticking with them but I want to support the cause.
Pick a different investment platform
This company did not grow my contributions at all. I did a withdrawal of what I’d contributed over 2 years that equated to what I could’ve just put into a savings account. I can’t delete my account fully, they still have my bank information, and the subscription to renew in 2025. I am contacting my bank to block any future withdrawals from my account. Go for a traditional investment firm. I am anger to believe in a woman owned and founded company- I won’t advocate for this one.
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Beware these scammers!
I closed my account and withdrew all my funds. Ellevest continued charging me $9 a month. When I contacted them, they told me I had $0.70 in the account, and that they would refund the charges. So I followed their steps to close the account AGAIN. They still kept the account open, and kept charging me. They did no return the fees, as their rep promised. DO NOT OPEN AN ELLEVEST ACCOUNT. THEY WILL CHARGE YOU FOREVER.
Now I have to go to my bank to keep their greedy hand out of my bank account.
Now I have to go to my bank to keep their greedy hand out of my bank account.
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Do not sign up.
I have tried to cancel my subscription 6 times, they keep pulling money from my account and I even deleted the app entirely .
Do not sign up for this unless you want a lifetime of them drafting from your account.
Do not sign up for this unless you want a lifetime of them drafting from your account.
Can you PLEASE send an email before taking annual fee?
Annual fee was taken from my account with no notice. I cancel account immediately. Was told fees aren’t refundable. This is pre-payment for next 12 months of “services” that aren’t going to be used. Support doesn’t offer any sort of recourse but says you can still use the service you’ve already paid for. No thanks.
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Stole my money
Do NOT fall for this scam! I tried closing my account and withdrawing the money I put in and they kept claiming it went in my bank (it DEFINITELY did not go into my bank) and I responded with screenshots of my transaction history. When I responded with those screenshots I did not hear anything back from them and now I have got fight for my money back!
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Wall St with balayage and botched botox
Ellevest is the love bomber you date until you realize you get the bare minimum & none of your needs are met. When you want to break up - they morph into the true predatory, gaslighting, narcissistic loser that you’ll spend the next 5 years talking about in therapy.
Divorce would actually be more pleasant than cancelling the subscription. I had attempted to cancel last YEAR - to my surprise I was billed AGAIN for an app that hadn’t been on my phone for a year. Thought the cancellation would be easier this time around, but I’m still in limbo with slow responses and no answers. Difficult and inaccessible process. The finance bro with amphetamines in his Patagonia pocket has stronger ethics and would refund you the $54. But not the app built for women. Best of luck to anyone who uses the app.
Divorce would actually be more pleasant than cancelling the subscription. I had attempted to cancel last YEAR - to my surprise I was billed AGAIN for an app that hadn’t been on my phone for a year. Thought the cancellation would be easier this time around, but I’m still in limbo with slow responses and no answers. Difficult and inaccessible process. The finance bro with amphetamines in his Patagonia pocket has stronger ethics and would refund you the $54. But not the app built for women. Best of luck to anyone who uses the app.
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Terrible app/website
Very concerning when the website won’t even load for me to be able to check my account details. I got so frustrated that I just wanted to cancel entirely. Well, I can’t even make it to the page to cancel! It won’t load at all. I’ve tried multiple browsers, laptop vs. cell phone. You are supposedly supposed to be managing thousands of my dollars? No thanks I’ll go to a real bank.
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Don’t trust this company
I got Ellevest back in August 2022. Loved the mission/message and it seemed like a great idea! I signed up, linked my account and was waiting on the approval on their end to get going. Months went by and I never heard from them, assuming it just wasn’t working. Fast forward 6 months, without knowledge of my account being approved, they start charging me for their subscription service. Meanwhile I have no money in Ellevest because I didn’t even know it was approved. Yet they still started to charge me - for 2 years. I never noticed, my bad, but they took hundreds from me. The WORST part? Their customer service. I tried to cancel and heard nothing. If you don’t trust me, call them right now - they won’t pick up. They don’t pick up. I had to write a message on their TikTok and Instagram pages for them to give me the time Of the day. It truly infuriates me how you can trust a company and they can be so disrespectful. Don’t use Ellevest!!!!!!!!!!!
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The whole system is a joke
Are you kidding? I got 2 month free coupon and I used it. And I was glad that I could join this new AI investing service. But since my free month is almost gone, I'm still processing. This system kept saying "It's gonna be processed in 2-3 business days" And I'm waiting almost 2 months? This whole system is a joke. Maybe my small amount of money is not fun for them.
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Cancelation is extremely shady, and they’ll still charge you
I liked Ellevest fine but wasn’t investing enough to make the $12 monthly fee worth it, so decided to cancel my account. They make it so difficult to cancel and make you specify exactly how much you want to move out of your account without letting you select the entire balance. Then they wait 7 days to transfer your balance, meaning it’s grown at least by a few cents. Even if you have $0.01 leftover, this renders your account as still active and they will continue to charge you. Very shady and scummy, I won’t be returning.
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No Longer Made For Women
I used ellevest to have a separate account that gave me benefits on shopping and to build my portfolio.
Soon I was watching my spouses investments soar and mine not move an inch, so I switched out of the investment platform and onto his.
I continued to use the spending card that gave me cash back on places I frequently shopped at and loved the look and feel of the card.
I then received an email from ellevest that they would be deactivating cards, and that section of ellevest (Save & Spend) since they were taking a different direction as a company.
Disappointed, I shredded my card, transferred my money to another account, and moved on with my life assuming that my account would be cancelled since that was the only account I had open with them.
A year later, I was charged $97 fee for ellevest despite the fact that my only account was deactivated. I emailed support only for them to tell me a week later that fee is non refundable and I would not receive my money back even though I didn’t even know I still had an account because I was told it was cancelled.
Now I am out $97 for no apparent reason. Shady business practices and support system. For a company that is supposed to be about uplifting women and helping them grow financially, they sure do like stealing women’s money.
Soon I was watching my spouses investments soar and mine not move an inch, so I switched out of the investment platform and onto his.
I continued to use the spending card that gave me cash back on places I frequently shopped at and loved the look and feel of the card.
I then received an email from ellevest that they would be deactivating cards, and that section of ellevest (Save & Spend) since they were taking a different direction as a company.
Disappointed, I shredded my card, transferred my money to another account, and moved on with my life assuming that my account would be cancelled since that was the only account I had open with them.
A year later, I was charged $97 fee for ellevest despite the fact that my only account was deactivated. I emailed support only for them to tell me a week later that fee is non refundable and I would not receive my money back even though I didn’t even know I still had an account because I was told it was cancelled.
Now I am out $97 for no apparent reason. Shady business practices and support system. For a company that is supposed to be about uplifting women and helping them grow financially, they sure do like stealing women’s money.
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ELLEVEST IS A SCAM!
SCAM. USE AT YOUR OWN RISK. Their Customer service May not even exist. I’ve called multiple times & left multiple voicemails to no avail.
