EMA App User Reviews

EMA App
EMA App
Altenergy Power System,Inc.

What users say

Top reviews

Good

This has worked well for me I have been using it for 10 years I haven’t had any problems with it!

Current Data completely inaccurate

While historical data appears okay after a couple of days the current data in Home Screen and in data charts is completely inaccurate. It seems to stop utilizing any data set after 7 am although the historical data seems to capture all the current data. So basically useless for current info.

Buggy UI with Dynamic Energy

Mostly works if you just want the status of production of your system/panels.

Dynamic Energy settings and feature are a mess though for me with updates not seeming to work, phantom settings persisting (and turning off your system when it should be producing and costing you money).

Customer Service is semi responsive but ultimately no solution to the problem yet after 6 weeks of back and forth. I can’t recommend the system or the app at this point.
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It works

I use this app to managed my solar system at home. I do wish “night mode” was dark mode instead, allowing me to keep the dark mode look permanently instead of it switching back to light mode when I reopen the app.

Wifi indisponible sur ECU-C

Depuis les dernières MAJ de l’app et surtout de l’ECU-C, impossible de configurer le wifi sur cette dernière: pas de possibilité d’entrer le wifi de la box internet, plus de ECU-WIFI_XXXX local proposé. La box internet est loin du tableau électrique hors j’ai besoin que l’ECU-C soit près du tableau électrique pour y connecter mes CT et faire du contrôle d’injection. Ça eu marché avant, maintenant ça ne marche plus. Tant que ce n’est pas résolu, je n’installerai plus d’APS chez mes clients.
Dommage
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Problème d’ouverture sur iPad 26.4

App bien dans l’ensemble par contre depuis quelques semaines plus possible de l’ouvrir sur iPad après une 10 de suppressions et de réinstaller toujours rien

Problème mode jour/nuit

Impossible de lire les données en mode jour il faut passer en mode nuit. Tant mieux c’est le meilleur mode. Le problème c’est qu’à chaque redémarrage de l’application on repasse en mode jour. Il serait temps de faire quelque chose

App does not remember settings

The app does not remember to stay in dark mode when I fully close the app. After I set the dark mode everything looks OK. I expect it to reopen it dark mode until changed, but when I close and reopen it the bottom part (menu) stays in dark mode, but the upper part is in bright mode. This is unexpected behavior.
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App won’t open on my IPad.

I see there was an update 2 weeks ago and that’s when it quit working. Called customer support and they said it was being talked by the reps but that’s it . No fix available.

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App don’t stay in night mode when selected.

Remontées instantanées

Les données de consommation ne sont pas remontées instantanément et il faut parfois 24 h pour qu’elles se mettent à jour… compliqué donc de piloter notre consommation en fonction.

Seit mehreren Wochen nutzlos!

App hat immer tadellos funktioniert. Aber seit einigen Wochen, keine Datenabgleich. In der Cloud Daten vorhanden. Abmelden möglich, aber kein erneutes Anmelden möglich. Erst nach Passwort Änderung. Bitte Update

Great app measuring Solar

This app accurately tracks my solar panels energy production and has for two years! I love that I can see my CO2 reduction!

Help

I had my panels for three years. What do each of the different screens mean. Need to be clearer and not make me guess.

Not user friendly

Every time you open the app you have to change the settings, it won’t follow your phone settings or retain the last settings you used.
It doesn’t display any information on the Data page until you open the page, select the type of information you want to see and select OK, even if it’s already set the way you want it, you have to re-select it.
The data is always at least 10-15 minutes behind, there’s no real time data like other companies have.
The zoom feature for the data is way too sensitive and can’t be controlled to see the range you want.
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Crashes and unavailable

Sadly, the app is offline regularly, forcing me to the website for information. There is no ability to update your user ID. It was misspelled by installing team and they can’t edit to spell my name correctly. When the app is working, it provides basic details to inform how your panels are doing.

Has potential but unstable

Great when it works but low reliability in my experience.

ECU-C mit QT2

Habe mir Zeit genommen und viele Rezensionen mal durchlesen. Im großen und Ganzen habe ich soweit keine Probleme weder mit der ECU noch mit denn Wechselrichter.
Es kamm schon mal vor das ECU keine Date gesendet hat. Nach einem reset war wieder alles OK.
Spiele mit dem Gedanken die Anlage um einen ELT-12k zu erweitern und Viktron rauszuschmeißen. Ich finde das flexible System praktisch. Es ist immer erweiterbar.
Zwischen durch gabs mal in der App eine Abbildung mit einem Haus was ich persönlich besser fand. Vielleicht kommt es mal wieder.
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Dark Mode broken

Recent update broke the dark mode. You can set it up, it switches to dark mode, but when you close the app and open again, it is back to white mode - which is really hard to view. Please fix it.

Unreliable connectivity

I’ve had AP System for about a month. The application spends as much time off line as on line. I added an extra Mesh unit to my WiFi in case that was the issue. So fundamentally the data produced is incomplete and therefore a waste of time.