Great concept
GOOD APP
Response from developer
Thank you for your feedback. Our app currently only allows the entry of insulin injectable medications, but we are tracking your request for additional medication options as a future enhancement. You can only delete a previously documented entry, but you are able to edit the date and/or time when documenting an entry in the logging screen. To change the date, tap on the date in the logging line, and then tap on the date again that pops up to launch a calendar. You can edit the time by tapping on the time in the line when logging as well. Please reach out to us at bdbriight@embecta.com with any additional questions. We are happy to help.
STILL NEEDS WORK
In the first 5 min ive already run into multiple issues while trying to set up app.
med list only shows what im guessing is a list of various insulins. NO by mouth or weekly injectables (Metformin or Trulicity) shown.
instruction page isnt the same as the actual app (maybe that is due to my not entering any medication) instruction page shows a calendar and a clock so i assume you would be able to change dates/times. HOWEVER app just has choice of Graphs/Overview or History
when I enter a blood sugar, it logs it as the current time, which is great except when you want to add either past entries or forgotten entries. (i was just diagnosed type II, two weeks ago, but no worries i had gestational diabetes in the past & im a retired EMT so i’ll figure it out), but still i would like to add these previous entries as well. When you tap on the blood sugar you entered you’re only given the option to delete the entry, not change it. So I guess that I’m at an impasse.
Response from developer
Thank you for your feedback. Our app currently only allows the entry of insulin injectable medications, but we are tracking your request for additional medication options as a future enhancement. You can only delete a previously documented entry, but you are able to edit the date and/or time when documenting an entry in the logging screen. To change the date, tap on the date in the logging line, and then tap on the date again that pops up to launch a calendar. You can edit the time by tapping on the time in the line when logging as well. Please reach out to us at bdbriight@embecta.com with any additional questions. We are happy to help.
Non working app
Response from developer
We are sorry to hear that the app stopped working for you. We have a new release with performance enhancements releasing soon. In the meantime, please reach out to us at bdbriight@bd.com with more details about the issues you are experiencing, and we would be happy to help.
Cannot log back into my account
Response from developer
Good morning. I am sorry to hear that you have not been able to log into the app for several days. I responded to your email the other day as well, did you receive that? Can you please try uninstalling and reinstalling the app before logging in again? If you are still unable to log in please let us know at bdbriight@bd.com and we'd be happy to help investigate further.
