Self inflicted wound
The app doesn’t open suddenly. It freezes on the first page. Major fail for a bank. The app function and design beyond this is also dated. Totally unacceptable when I’m being charged for having a business account!
Not loading
This app simply refuses to start as the logo keeps animating and that’s the end of it. Please sort it out.
No longer working with latest update to iOS
Used to work perfectly but no longer loads
Not loading
I’ve been using this app for years with no problem, after updating to IOS 13.1 on iphone it doesn’t want to work (the logos just keep going round and round and will not pad the log in page, I’m writing it here as there is no support online from various routes to get someone to help.
App will not open
This app was never as good as the personal banking App from ENBD, but now it will not even open as it is incompatible with iOS 13. This is really sad for a bank that is normally on the forefront of technology in Dubai.
1 Star for the bad experience
The app feels like it’s from 90s. You can’t save login credentials, no Face ID, very clunky user interface. Most of the functionality doesn’t work as advertised.
Emirates NBD retail app is the most advance in the UAE and that’s one the main reasons why I have chosen Emirates NBD as my business bank. Unfortunately, it’s a total different experience is the business side
Emirates NBD retail app is the most advance in the UAE and that’s one the main reasons why I have chosen Emirates NBD as my business bank. Unfortunately, it’s a total different experience is the business side
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Doesn’t load
Doesn’t load so can’t use it
DESPERATELY needs updating
No update in almost a year for the go-to business banking app for the UAE’s largest business bank.
No face-ID, can’t release credit card payments, limited functionality, severely outdated, clunky UI.
Come on ENBD. You guys are at the forefront of banking technology in the UAE. This app is waaaay below your standards.
No face-ID, can’t release credit card payments, limited functionality, severely outdated, clunky UI.
Come on ENBD. You guys are at the forefront of banking technology in the UAE. This app is waaaay below your standards.
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At least much better than online facility 🤦🏻♀️
The app is much more user friendly and efficient than the terribly cumbersome and incredibly frustrating online facility.
However, app still has frustrating imperfections such as;
•you are not advised that adding a new Beneficiary is not supported via SMS code for authorization (ie. You need a token) until you have gone through the entire process of adding a new beneficiary - ANNOYING!
•session timed out while I was in the middle of entering details 🤔🤷🏻♀️ also annoying!
However, app still has frustrating imperfections such as;
•you are not advised that adding a new Beneficiary is not supported via SMS code for authorization (ie. You need a token) until you have gone through the entire process of adding a new beneficiary - ANNOYING!
•session timed out while I was in the middle of entering details 🤔🤷🏻♀️ also annoying!
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useless
every time you need to enter all login info it did not even save id's
Excellent app
Excellent app
Automatic logout
As soon as i login and press Account statement it directly log me out.
It is been like this for the past 3 weeks.
Try to fix it
It is been like this for the past 3 weeks.
Try to fix it
Worth almost nothing but headache!
Used to be good app but the present version is a crap! Failures of signing in, transferring funds, etc!!! No response and complete ignoring of issues by the developer!
App doesn't work with iOS 8.
This version no longer works with iOS 8.
The app crashes when selecting a beneficiary for transfers.
I contacted app support and they are aware of the issue, however the only suggestion they had was to try reinstall the app or switch the device on and off again. Which did not help.
Waiting for the next version of the app with the fix for this issue (so far almost two months since iOS 8 was released and no app update with a fix).
App is great when it actually works, or if you still have iOS 7.
The app crashes when selecting a beneficiary for transfers.
I contacted app support and they are aware of the issue, however the only suggestion they had was to try reinstall the app or switch the device on and off again. Which did not help.
Waiting for the next version of the app with the fix for this issue (so far almost two months since iOS 8 was released and no app update with a fix).
App is great when it actually works, or if you still have iOS 7.
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Was useful
The current version released in 2013 needs to be updated to support iOS 8. It locks up consistently and is useless.
Also the default selection of records should be "Pending" since the user wants to quickly act in transactions on mobile.
Finally, the action buttons should not be obscured by the keyboard. A full review of the app should be made for that.
Thanks.
Also the default selection of records should be "Pending" since the user wants to quickly act in transactions on mobile.
Finally, the action buttons should not be obscured by the keyboard. A full review of the app should be made for that.
Thanks.
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Major problem
As much as it is helpful to have this app running on ur mobile, suddenly the transfer option just stopped working. Every time I want to transfer money to accounts, it just freezes. Hope you can fix it braise that was one of the main reasons to download this app.
Admin
Great App!! Very useful and easy to use
Thank you
Amazing app. Thank you Enbd. Very good.
