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EMR - East Midlands Railway

EMR - East Midlands Railway

Train Times and Tickets

26 ratings
115 reviews
With Ads
✈️ Travel
Free
With Ads

Details

  • Released
  • Updated
  • August 17, 2019
  • September 2, 2026

Features

Background Location Access

Developer

EMR
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EMR - East Midlands Railway screenshot #1 for iPhone
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About

This app allows users to purchase train tickets at the best prices with no booking fees. It provides real-time journey information, live train updates, and the convenience of e-tickets. Users can also save favorite journeys and payment methods for faster booking.

✓No booking fees on tickets
✓Real-time train updates
✓E-tickets for contactless travel
✓Save favorite journeys
✓Multiple payment options
✓Location-based station search
Show original description

What users say about EMR

Reviews of EMR are mixed: the Travel app is rated 4.2/5 from 26 App Store ratings. What users like most: easy to use, quick booking process. Top complaints: app crashes, app freezes. Summarized from real user reviews.

Positive things

  • 👍Easy to use
  • 🚀Quick booking process
  • 💳Apple Pay integration
  • 🎫E-tickets available
  • ✨Simple interface
  • ✅Always works
  • ℹ️Up-to-date information
  • 💰No booking fees
  • 👍Straightforward process
  • 😊User-friendly
  • 📲Digital wallet tickets
  • 💡Saves recent journeys
  • 💯Works first time
  • 🌟Best way to book

Negative things

  • 🐛App crashes
  • 🐛App freezes
  • 🐛App won't load
  • 🐛Delay Repay unusable
  • 🐛White screen after purchase
  • 🐛Keyboard issues on Max iPhones
  • 🐛Cannot change journey time/cancel tickets easily
  • 🐛High admin fees for changes/cancellations
  • 🐛Outdated interface
  • 🐛Live train times inaccurate
  • 🐛Cannot add tickets to Apple Wallet directly
  • 🐛Expired tickets not moving to Past Trips
  • 🐛Cannot add ticket to Apple Wallet
  • 🐛No refund system
  • 🐛Season pass purchase fails
  • 🐛Portrait only mode
  • 🐛No notifications for cancellations/delays
  • 🐛Flexi-ticket auto-activation
  • 🐛Upgrade process issues
  • 🐛Cannot add ticket to Apple Wallet
See all reviews

What's New in EMR

3.6.49

September 2, 2026

In this release, we have made essential bug fixes and performance improvements.

User reviews

Most RecentHighest RatedLowest Rated

D

Great ! Web site easy and quick to use today
hands4hands4

3/5

So I love that I can book my tickets online but countless and countless of times I have experienced times when I would want to use the app it would tell me to login/sign up when I already have an account and then say invalid then make me buy a ticket using the web version of the app.
Very bad experience honestly and if you could fix that it would amazing
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HonestGirleeHonestGirlee

Adding tickets to Apple wallet doesn’t work

It’s difficult to put into words how poor this app is. But I’ll try. If you order multiple tickets and try to add them to Apple wallet the app only offers the first ticket. Even trying to add the other tickets after you’ve removed the first ticket doesn’t work. It will still insist on adding the first ticket. The workaround is to show your ticket from the app. But surely any decent app developer can make adding tickets to Apple wallet work properly? EMR’s developers evidently find it beyond them.
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Clive59Clive59

A great app

Easy to use. Gives user a clear way to plan a journey withall options
suzlmarssuzlmars

It works

An app that just works (now let’s fix WiFi on trains)
kesselflickerskesselflickers
See 110 more reviews

User experience

🐞

Reported Bugs

20 issues

Cannot register or change password

Bug

Delay Repay unusable due to hidden screen elements

Bug

App crashes every time a ticket is bought

Bug

White screen after purchase, requires app restart

Bug

App keeps crashing on load

Bug

App frozen on notification screen

Bug

App stuck on update notification screen

Bug

Not loading tickets

Bug

Fails to allow season pass purchase

Bug

App crashes when tapping on a ticket

Bug

Cannot take payment for tickets

Bug

Expired tickets not moving to Past Trips

Bug

Cannot change ticket dates/times on the app

Bug

App doesn't download tickets within the app

Bug

Flexi-ticket auto-activates

Bug

App requires update but cannot be updated

Bug

Cannot access tickets after app update

Bug

Login issues

Bug

Clearing cache not resolving issues

Bug

Reinstalling not resolving issues

Bug
✨

Requested Features

10 requests

Better display for 1st class prices

Feature

One-click Delay Repay function

Feature

Add tickets to Apple Wallet directly from the app

Feature

Fix expired tickets not moving to Past Trips

Feature

Allow changing ticket dates/times on the app

Feature

Allow app to pivot to landscape mode

Feature

Add North Lincolnshire concessionary 50%

Feature

Improve live train time accuracy

Feature

Ability to add season ticket to Apple Wallet

Feature

Allow credits from cancelled journeys to be used for next booking

Feature

FAQ

What can I do with the EMR app?

The EMR app allows you to buy train tickets at the best prices with no booking fees, check real-time rail journey information, and receive live updates on train arrivals and departures. You can also purchase e-tickets, save your favorite journeys, and manage your bookings.

How do I buy train tickets on the app?

You can buy single, return, open return, and Season tickets directly through the app. The app guarantees the cheapest train tickets thanks to its Price Promise and allows you to buy tickets right up until the train departs. You can also reserve seats for longer journeys.

Is the app free to use?

Yes, the EMR app is free to download and use. There are no booking fees or credit card charges when purchasing tickets through the app. Users can also save their payment methods for a faster and more convenient booking experience.

What are e-tickets and how do they work?

E-tickets are digital train tickets that can be downloaded to your mobile ticket wallet within the app. You can transfer them between devices and scan them directly from your phone to enter the platform, eliminating the need to print paper tickets or queue at the station.

Can I check train times and live updates?

Yes, the app provides real-time train updates, allowing you to check your journey live with live arrivals and departures. You can also save your favorite UK train journeys in the 'Live Times' tab for quick access to their status.