Unreliable
App still keeps locking up. The only fix is to delete it and install it again. Which, happening at least once a week, is getting old.
Not great.
I’ve used this app and comet tracker before it for 8 years now. It crashes so much. Definitely one of the bigger obstacles for our techs in the field now. It would be great if you could recover bad forms and resubmit failed submissions but nope.
Flagged
Downloaded the app for work, before I could get to the sign in screen it had me enter my card info. Not thinking anything of it, I proceed and then get locked out of my card from my bank for a fraudulent purchase. Y’all got some explaining to do and if you took money from me, I am going to need that back if you charged me cause I am just an employee and don’t pay for the services. My company does. Something is not right.
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Unreliable
App Keeps locking up and the only way to get it to work is to uninstall it and reinstall it again. Have to do it every other day so far.
QC
I can echo the other QCs comments on this app. 3 years later, it’s the same. My review could very well be verbatim his. Vanishing reports, app crashes in the middle of picture taking. It’s very frustrating, especially when your workload/ productivity is directly tied to the number of reports per day you send. Having to redo a report, especially when it’s a rather lengthy inspection, is counterproductive at best, and at the end of a day, with a 3 hour drive ahead of you to get home is awful. Our company is all in on using this app, and something as simple as building in a recovery at crash point would be a godsend. Automatic saving of a form in app, to protect against the vanishing forms upon sending would be another fail safe that should be able to be built in.
As it stands now, if I let the app go for more than 50 forms at a time, it starts getting buggy. When that happens, I have to delete it, reload it, and it’s great…. For another day or two.
The most frustrating thing is the software company is aware of these ongoing issues, and still has done nothing to
That said, it’s still the best app/ software I’ve yet seen for what we have to do in the field, and that’s why I gave it 2 stars, and not 1.
As it stands now, if I let the app go for more than 50 forms at a time, it starts getting buggy. When that happens, I have to delete it, reload it, and it’s great…. For another day or two.
The most frustrating thing is the software company is aware of these ongoing issues, and still has done nothing to
That said, it’s still the best app/ software I’ve yet seen for what we have to do in the field, and that’s why I gave it 2 stars, and not 1.
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