Enterprise Bank Personal User Reviews

Name: Enterprise Bank Personal
Rating: 4.8 (1834 reviews)

Enterprise Bank Personal

Enterprise Bank and Trust

💰 Finance

Customer Experience

Positive experience30.3% of reviews

Neutral12.1% of reviews

Negative experience57.6% of reviews

~ Based on 33 written reviews from the US App Store.

What users say

Summarized from real user reviews of Enterprise Bank Personal. Based on 1.8K reviews and a 4.8/5 average, it highlights the 3 positives and 4 negatives reviewers mention most about this Finance app.

Positive things

💯Excellent customer service
👍Easy to use app
🚀Effortless mobile banking

Negative things

🐛Frequent app crashes
🔒Security issues with Face ID
⏱️Slow transaction posting
🔍Outdated user interface

Is Enterprise Bank Personal Safe?

Enterprise Bank Personal appears safe based on user ratings. AppsHunter Safety Score for Enterprise Bank Personal is 96/100.

This assessment is based on 1,834 user ratings, with an App Store average of 4.8/5.

Safety Analysis

95.9% of ratings point to a safe experience

1.5% of ratings suggest some concerns

2.6% of ratings point to a risky experience

~ Based on 1,834 App Store ratings for Enterprise Bank Personal.

Is Enterprise Bank Personal Legit?

Enterprise Bank Personal is no longer available in the App Store. AppsHunter Legitimacy Score for Enterprise Bank Personal is 35/100.

Based on 35 of 100 points across 7 verification signals from App Store and developer data.

Score capped because this app is no longer listed.

Top reviews

Most Recent Highest Rated Lowest Rated

Functionality and practicality

Stop randomly shutting off the Face ID feature!!! I mean is it not common sense that I’m the only one with my face? Someone is more likely to guess my password than to unlock with a face close enough to mine.

UnknownAB67

a year ago

Doesn’t Know Me

I have had A LOT of trouble with this application. A LOT!

EarthmotherCarla

a year ago

Awful

Doesn’t work well with iPhones Will not work with face recognition

Flubbernugget pie cakes

a year ago

so aggravating

Logs me out almost every day, then says there is an issue. Can’t even check my accounts sometimes because of “technical difficulties”

NMM418

a year ago

Functionality

This app allows you to apply Face ID in order for a person to log in, however a lot of the times I get logged out of my account, unable to use Face ID and even with the right credentials to log back into my account it doesn’t allow for me to login. It’s very inconvenient and I see many user have the same issue as well. This issue needs to be fixed as this all is for users to have a connivence to see their account status. I understand there’s times I can call into the bank, but times where the bank is unreachable this isn’t convenient at all. It’s very disappointing and I love enterprise, but this just doesn’t make sense it’s making me want to switch my bank to something that wouldn’t have this issue with viewing their person banking through their phone.

tk2.06

2 years ago

Excellence in every way

Enterprise Bank is one of those local gems. They are truly a community bank that focuses on the customer’s experience as well as serving their local communities.

From the Enterprise Bank app to in person service. at each and every branch, Enterprise gets it right.

Kim Ashburnham

2 years ago

App needs updating

After years of using this app for banking, I’ve repeatedly received an error message that states the device has violated security policies. This message cannot be dismissed and the app is rendered useless. My phone is not jailbroken. The customer service rep says Apple needs to fix this. All other internet searches indicate the developers need to update the app to conform to Apple iOS updates. Please fix this! It’s happening with frequency.

Jane2800

2 years ago

Still crashing

This app has been crashing for a month now. Seems there’s no fix in site. Called customer service and no fix. Disappointed.

Jaejava

3 years ago

Response from developer

We are sorry to hear about your experience. If you would like assistance with the Enterprise Bank Mobile Banking App, please call our Call Center at 1‐877‐671‐2265 or visit the Contact Us page of our website at https://www.enterprisebanking.com/contact.

Inconsistent

Half the time the “View my Card” doesn’t work.
Very frustrating.

M4 boy

3 years ago

Response from developer

Thank you for letting us know about your experience. We will pass on your feedback about the Card Management section of our application to our support team.

Good for 2009

App is severely lacking in terms of consumer experience. Slow load times, antiquated user interface, and problematic at least once a month. Only thing it does well is tell me how much is in my bank account, but that rarely even works.

teddyhouz

3 years ago

Response from developer

We are sorry to hear about your experience. There are steps we can take to ensure you have a faster, smoother experience. If you would like assistance with the Enterprise Bank Mobile Banking App, please call our Call Center at 1‐877‐671‐2265 or visit the Contact Us page of our website at https://www.enterprisebanking.com/contact.

Transactions post slowly

It’s not the apps fault, I guess, but the bank transactions are “pending” FOREVER. It’s noon on Monday and nothing from F, S, S still haven’t posted. Using my budgeting app is much more difficult because the transactions don’t upload to it until they’ve cleared. I get that the bank isn’t open at times, but is that necessary for digital transactions??

jessreview9

4 years ago

Response from developer

We are sorry to hear about your experience. The transactions move from a pending status after they are processed. If you would like assistance with the Enterprise Bank Mobile Banking App, please call our Call Center at 1‐877‐671‐2265 or visit the Contact Us page of our website at https://www.enterprisebanking.com/contact.

Awful

Constantly locking me out for no reason. Choose a better bank

Squids rules

4 years ago

Bug

Every time the App gets an update Face ID gets turned off in settings

epepepepep

4 years ago

Trash

Says it’s got zelle but no it doesn’t

whateveeseed

5 years ago

First time user

After using other online banking platforms this is somewhat cumbersome but useable. Took me a while to find the period character for dollar amount in deposit.

Batonmom72