Great technology
Great system
Nice option but room for improvement
It’s nice that you don’t have to carry a fob but this app needs to be open on your phone and you have to select the specific door in order in order to release it.
I’d rather have key fobs
I don’t wanna have to do anything in my devices to enter the building. I’d rather hold a key fob on my key chain to the door. Apps for entry are dumb.
Alejandro
Easy to use and very convenient
Works so fast
How did I not have this app before!
Good but buggy
The app is pretty convenient to use when you’ve left your key fob behind. Only gripe I really have is that when I open the app, it constantly asks me to Enable Background App refresh. Except it is enabled but it doesn’t give you the option to skip this step. If you click ‘allow’ and then come back to the app it’ll work fine. Quite annoying. Overall it’s a decent app
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Go pass
It says that I have to unlock the app
Terrible update
This update not only made it harder to tap on the door you want by shrinking them down, now it tells me I have to force quit the app almost every time I open it. It’s bad enough using the backend for this product, now they’re ruining the frontend too.
HOW?!?
How is this all so bad, and how does it have over a 4 star rating. My building uses this app and it doesn’t work more than half the time. Crashes, asks for a passcode that was never created in the first place, loses all doors, etc. Hire a real developer!
Doesn’t work in IPv6-only environment
It’s 2024, it’s time to upgrade entrapass for IPv6.
Garbage
This app feels like it’s built in 2007 and my dishwasher works better
I hate this app
The app is always having issues and it’s barely user friendly, in the year 2024 we should be able to create a working app
Video
I can’t see video if I left building,why?
Fix the bugs
This app needs work
Kempower’s Facilities Manager David Smith
Very user friendly. Easy to access and operate!
Version 2.23 issues
The app worked like a charm, but the 2.23 version update broke everything. There is already a review about this issue, but it's taking too long to solve. The development team should return to the previous working version while debugging the problem.
Troubles continue…
New version (2.23): - Every client who updated to this version of the app has called in the last 48 hours, as all site now claim ‘verify network’. Reissuing credentials doesn’t authenticate with the app at all (states to contact admin). With 7 managed sites all IP’s/DNS’s confirmed to be configured properly for SmartConnect, but nothing works anymore.
Nothing has changed at any of these site, except for clients having upgraded to v.2.23 of this app.
- AVOID THIS RELEASE AT ALL COST! -
Nothing has changed at any of these site, except for clients having upgraded to v.2.23 of this app.
- AVOID THIS RELEASE AT ALL COST! -
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Need to hire a developer
Need to stop asking for review everyone to use the app. Also no widget since ios16
Baddd
I am trying to register myself but it keeps saying “missing or invalid password or mobile number” even though everything is write. It’s not even letting me register.
That’s pathetic.
That’s pathetic.
Sync to Watch Doesn’t work
Will not load or with iWatch correctly!
