Khym
Not recommended at all. Right swap to end charging show error every time. It’s not working and I have to charge the car in public parking area. Spend £1400 for this useless service
Major Company Rubbish App
Scheduled charging hasn’t worked and needs to be done manually. When one has work in the morning one doesn’t expect to have to stay up until midnight to manually put the car on charge.
If had the choice I certainly wouldn’t use EOn again. Why would you take a perfectly fine working tool to change it where it now doesn’t work and these fools don’t know how to fix it. Been at least 2 months now where no updates to inform their customers on when things will be back to normal.
Customer services don’t respond to you either
If had the choice I certainly wouldn’t use EOn again. Why would you take a perfectly fine working tool to change it where it now doesn’t work and these fools don’t know how to fix it. Been at least 2 months now where no updates to inform their customers on when things will be back to normal.
Customer services don’t respond to you either
Show more
Always offline
Came from the E-ON HOME app which has been discontinued no advice to say it was discontinued this app just says your charger is offline and won’t connect although charger is definitely on line and connected as vehicle charges as soon as you connect the cable so can’t schedule or set the charger to privacy mode E-ON customer service take anything up to 5 days to get back to you just a total disgrace they fitted the charger too so it not a third party charger wish I never got involved with them they are totally useless .
Show more
Payment Details Taken, But No Working Account
Very poor experience from start to finish. I downloaded the E.ON Drive app, registered, and added my payment details, but no confirmation email ever arrived. I waited several hours and then tried again using a different email address, but exactly the same thing happened. I now appear to have two partially created accounts and cannot log into either of them.
What makes it worse is that there is no obvious way to resend the confirmation email, no clear recovery option, and no practical way forward without starting all over again, which clearly does not solve the underlying issue.
It feels surprisingly amateur for an app linked to a major energy company. I am sure it works fine if everything goes perfectly first time, but when something goes wrong the system seems completely unable to cope. Very frustrating experience and not what you want when relying on an app for EV charging. Would give 0 stars if that were possible.
What makes it worse is that there is no obvious way to resend the confirmation email, no clear recovery option, and no practical way forward without starting all over again, which clearly does not solve the underlying issue.
It feels surprisingly amateur for an app linked to a major energy company. I am sure it works fine if everything goes perfectly first time, but when something goes wrong the system seems completely unable to cope. Very frustrating experience and not what you want when relying on an app for EV charging. Would give 0 stars if that were possible.
Show more
Ev chargers
Absolutely useless. 3 chargers none working rang the helpline who said they will create a case but could not help.
