Overpriced and hard to use
For the monthly cost, I would expect the app to be easy to use. It felt like a testing platform, hard to navigate and could not find recipes or eating plan, so never engaged with it. Overpriced and won’t be renewing after month.
Can’t cancel subscription
Don’t sign up unless you set a reminder to cancel before the next subscription renewal. They don’t give any warning about the next payment due date and if you try to cancel on the first day of the next billing cycle and there’s not enough in York account to pay the subscription, they remove the cancel subscription functionality until you’ve paid. And their terms and conditions say they can recover debts however they want.
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Awesome app
I am loving it
Disappointed
So disappointed with the company. Signed up for 3 months with a discount which I thought was a once off payment and didn’t realise I would automatically be put on reoccurring payments after the 3 months. No reminder to say they would be charging me another 3 months. Asked for a refund as I didn’t even use the first 3 months but they declined and offered me 25% back. Just be aware they put you on reoccurring payments.
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Tacky cash grab
Did an 8 week challenge, unaware that they automatically put you on a subscription and direct debit you, extremely difficult to find where to cancel it on the app they are deliberately being deceptive and making it difficult to cancel
