Disappointed
So disappointed with the company. Signed up for 3 months with a discount which I thought was a once off payment and didn’t realise I would automatically be put on reoccurring payments after the 3 months. No reminder to say they would be charging me another 3 months. Asked for a refund as I didn’t even use the first 3 months but they declined and offered me 25% back. Just be aware they put you on reoccurring payments.
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Tacky cash grab
Did an 8 week challenge, unaware that they automatically put you on a subscription and direct debit you, extremely difficult to find where to cancel it on the app they are deliberately being deceptive and making it difficult to cancel
Cancel
I’ve looked absolutely everywhere multiple times and for the life of me cannot find the settings bar to cancel my subscription. It shouldn’t be this difficult.
Best meal plan guide EVER
I am absolutely loving this apps meal plans and guidance on macros and calories!
I was super worried that I’d be restricted on eating things I’d like or eating hardly anything.
BUT, the apps weekly plans are so great. I feel like I’m eating huge amounts, the yummiest foods, I’ve opted for easy meals - so they’re easy recipes to prepare and have prepped for the week so I’m not thinking/stressing about it.
I’ve already lost over 4kg in 11 days and I’m eating 3 big meals, plus three snacks a day!
It’s not restrictive and I’ve learned so so so much already!
I’m so excited to see where the rest of this journey takes me, how much more I learn, and to see the transformation continue.
Highly recommend this app for anyone interested in getting top notch meal plans with plenty of options, and all while getting in shape!
I was super worried that I’d be restricted on eating things I’d like or eating hardly anything.
BUT, the apps weekly plans are so great. I feel like I’m eating huge amounts, the yummiest foods, I’ve opted for easy meals - so they’re easy recipes to prepare and have prepped for the week so I’m not thinking/stressing about it.
I’ve already lost over 4kg in 11 days and I’m eating 3 big meals, plus three snacks a day!
It’s not restrictive and I’ve learned so so so much already!
I’m so excited to see where the rest of this journey takes me, how much more I learn, and to see the transformation continue.
Highly recommend this app for anyone interested in getting top notch meal plans with plenty of options, and all while getting in shape!
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2 weeks in and loving it.
I’m 2 weeks in to the equ meal plan and down 2.8kg already. There is plenty of variety on the menu each week. The meals are easy to prepare and cook also they’re not boring and bland. I signed on for 12 months and so far I’m loving it. It takes the pressure off working out what to eat. I highly recommend it.
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So many mistakes
So many mistakes in recipes and in the macros 😞
Don’t signup to promos
I am trying to cancel after doing a promotion offer but now can’t cancel the thing. Next step is to get my bank to stop payment.
Forever grateful
I have never found something that allows me the flexibility to eat the foods I love while also assisting me achieve my weight loss goals. I have been using Equ loosely to lose weight postpartum for several months now and so far I’m 7kgs down. I say loosely as weekends tend to let me down sometimes, but that’s on me, not the app. The only reason I’ve given 4 stars and not 5 is because I wish I could add two lots of meal preferences each week for each meal. I find setting myself up each day at the start of the week really helps me succeed, though don’t like how it’s the same meal breakfast, lunch and dinner for 7 days, then sometimes I go off track towards end of week. You can manually enter additional meals but would just be a lot more streamline if you had the option when submitting check in details each week. Cannot recommend this app enough though, it’s crazy to believe just from eating well, your weight drops off. Thanks again Equ Team. I will be forever grateful Mari
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Happy customer
I have been using Equ for less than a month love it so far, the meal plan makes it so easy to stay on track. The only issue I find so far is that when it is check in day you can’t just log your weight you have to log measurements, some days I don’t have enough time to measure everything.
Exceptionally sneaky auto renewal
I cancelled my account 1 year ago and was still charged with an annual renewal. am now fighting the company for my money back.
New Apps Bugs make it not worth it
Loved equalution prior to the newest rebrand, the new apps bugs make it almost unusable some days and I really dislike the new layout for meals compared to the old one. Won’t be renewing my subscription at this rate
Extremely expensive and too many barriers to cancel
A glorified calorie counter app! Not worth the money. Plus I have never had so many notifications when trying to cancel a subscription! Poor form! Do not recommend.
Loving the flexibility
Amazing app- so much better than my fitness pal as a tracker and the recipie library is amazing. I use it for quick and easy food finds.
Auto renewal
Auto renewal of app in 6 monthly period without notice is not ideal. No longer use the app as lack flexibility in adjusting calories.
Disappointed
The new ‘upgrade’ to the app is terrible. I’ve been using Equalution for a couple years, at the start lost weight , I haven’t lost weight in over 6 months now. You spend ages swapping meals to something you might actually like only for the next time you go on for it to be reverted back to the original plan. Do not like the new app one bit the old version was way more user friendly. The staff leave plenty to be desired. Not very helpful and can get a feeling of judgment and are very short like your bothering them. Seems the more popular they get the less helpful, less understanding and unwilling to help. Dissapointed.
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👎
This service is absolutely terrible! I terminated my service back in January using this app, yet I am still being billed $177 every 3 months. It is beyond frustrating!
10/10 best decision I have made
I have been using the app for 6 mths and have lost over 8kg’s . I love how easy it is to use to track your food for the day and all the delicious recipes. I love how you can swap out meals and the shopping list option is great. Absolutely love the new look aswell . 10/10 would definitely recommend the app.
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Idea great, app and design not so great
I have had a lot of success so I don’t want this to take away from how good this idea/program is. However, I have a few irks. Firstly, the pictures. I choose recipes based on the look. So when I make my meal and realise the photo was actually really different I’m bitterly disappointed. No, it’s not my cooking skills hah. It’s the actual false images of the recipes. I don’t get it. Is it too hard to get accurate images of the meals? If there’s no onion in the recipes why are their onion pieces throughout the photo? Surely, your recipe tasting, can’t you take a pic?
Secondly, it’s difficult to find some ingredients between stores and I can easily find alternatives. But sometimes the ingredient is kinda vague. The coleslaw lettuce mix. Does that mean just coleslaw or is it a blend of coleslaw and lettuce. I don’t know and I get confused.
I only am writing this in hopes maybe these tiny changes could be made. But otherwise you guys are killing it and I’ve learnt so so much. Thank you.
Secondly, it’s difficult to find some ingredients between stores and I can easily find alternatives. But sometimes the ingredient is kinda vague. The coleslaw lettuce mix. Does that mean just coleslaw or is it a blend of coleslaw and lettuce. I don’t know and I get confused.
I only am writing this in hopes maybe these tiny changes could be made. But otherwise you guys are killing it and I’ve learnt so so much. Thank you.
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Go to ‘move with us’. More professional
Worst customer service ever.
I put on weight by following their meals (have always been on 1500 cals, they put me onto 1800 cals and wouldn’t change me and treated me like I was stupid).
I was stupid from changing from ‘move with us’ as I tried to have some tastier meals.
I paid for the 6 months via Afterpay.
My 6 months were up and they never sent me emails saying it was expiring, to now I am waiting for an email reply on cancelling as they went ahead and processed a payment without my knowledge and now ignoring me.
Absolutely worst customer service I have ever experienced.
Please save your money and learn from my mistake, go to ‘move with us’ because the service there is phenomenal!!!!
I put on weight by following their meals (have always been on 1500 cals, they put me onto 1800 cals and wouldn’t change me and treated me like I was stupid).
I was stupid from changing from ‘move with us’ as I tried to have some tastier meals.
I paid for the 6 months via Afterpay.
My 6 months were up and they never sent me emails saying it was expiring, to now I am waiting for an email reply on cancelling as they went ahead and processed a payment without my knowledge and now ignoring me.
Absolutely worst customer service I have ever experienced.
Please save your money and learn from my mistake, go to ‘move with us’ because the service there is phenomenal!!!!
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Life changing!
After multiple attempts at trying to loose weight by different methods and trying to find the motivation to actually stick to anything I tried Equalution. I can easily say that Equalution allowed me to reach my weight goal over a healthy amount of time without restricting the food I loved. The app was extremely easy to use and the recipes provided are absolutely delicious. After reaching my weight goal I have continued to adapt the healthy eating habits I learnt with this app into my daily life to help maintain my weight. I love that I was still able to go out and enjoy takeaway meals with my family and easily track what I was eating. I feel so much healthier and happier now!
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