Equity Mobile Reviews: Is It Legit?

Equity Mobile
Equity Mobile
Equity Group Holding

Customer Experience

Positive experience77.0% of reviews
Neutral6.3% of reviews
Negative experience16.7% of reviews

~ Based on 126 written reviews from the US App Store.

What users say about Equity Mobile

Is Equity Mobile Safe?

Equity Mobile appears safe based on user ratings. AppsHunter Safety Score for Equity Mobile is 96/100.

This assessment is based on 6,904 user ratings, with an App Store average of 4.8/5.

Safety Analysis

94.4% of ratings point to a safe experience
2.2% of ratings suggest some concerns
3.4% of ratings point to a risky experience

~ Based on 6,904 App Store ratings for Equity Mobile.

Is Equity Mobile Legit?

Equity Mobile appears to be a legitimate app. AppsHunter Legitimacy Score for Equity Mobile is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

The best mobile banking app in the Country

This app is very fluid and easy to use, beautiful designs, very simple navigation!

Response from developer

Hi, thank you for the fantastic feedback! We're delighted that you love the app's smooth performance, beautiful design, and easy navigation. Your appreciation motivates us to keep raising the bar!

Very efficient

As a client in the diaspora , the service and response time is greatly efficient and effective.

Mr

Ken

Reliable banking for Diaspora

I really enjoy banking with Equity. After struggling with other banks in the past, Equity has provided a convenient and reliable solution right at my fingertips. The app is excellent, and the overall customer service is professional.

However, the diaspora representative is very slow to respond and needs significant improvement. Unfortunately, this is letting down what is otherwise a great banking experience. I hope Equity addresses this issue and brings the diaspora service up to the same high standard as the rest of the bank.
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Response from developer

Hi, thank you for your honest and valuable feedback! We’re delighted to know that you enjoy banking with us and appreciate the convenience of our app and the professionalism of our customer service team. However, we sincerely apologize for the delays in response from our diaspora representative. By sending an email to Info@equitybank.co.ke, please share more details of your experience with the team and include a reachable contact number so we can make it right for you.

Nurse

Never disappoints πŸ‘Œ

Mr

Excellent & Fast service

Convenience

Love the ability to set up weekly:monthly automated payments!!!!

Equity

The best financial app ever

Second to none

I am not only enjoying but appreciating the service and this is what is required in this fast moving world.

App does not send messages post transaction

App is temperamental

failure

Not possible to send ecash using my own number

Can’t change the device

I can’t change the device

Review

The app is fast and reliable since it even adds a password when ur logging in and when withdrawing the money so its reliable ,fast and efficient

Response from developer

Hello Hanitah! We’re happy to hear the app feels easy and seamless for you. That’s exactly what we aim for!

Equity Bank Rwanda

Convenient, reliable and easy to use app. I’d recommend it to everyone!!

Easy

Very easy to use, thank you
Diaspora

Very fast

The system is very good and very fast

Grateful

App is very convenient and makes transacting easy… easy and friendly user interface

Response from developer

Thank you for your rating and review, it is a testament to the hard work our developers put into our App. Thank you!

Great

Easy to use

Top class experience

Great experience and seamless navigation

Nurudine Murenzi

I can’t believe that I’m using my Equity Bank while I’m in Texas Currently. Thank you for your service