The best mobile banking app in the Country
Response from developer
Hi, thank you for the fantastic feedback! We're delighted that you love the app's smooth performance, beautiful design, and easy navigation. Your appreciation motivates us to keep raising the bar!
Very efficient
Mr
Reliable banking for Diaspora
However, the diaspora representative is very slow to respond and needs significant improvement. Unfortunately, this is letting down what is otherwise a great banking experience. I hope Equity addresses this issue and brings the diaspora service up to the same high standard as the rest of the bank.
Response from developer
Hi, thank you for your honest and valuable feedback! Weβre delighted to know that you enjoy banking with us and appreciate the convenience of our app and the professionalism of our customer service team. However, we sincerely apologize for the delays in response from our diaspora representative. By sending an email to Info@equitybank.co.ke, please share more details of your experience with the team and include a reachable contact number so we can make it right for you.
Nurse
Mr
Convenience
Equity
Second to none
App does not send messages post transaction
failure
Canβt change the device
Review
Response from developer
Hello Hanitah! Weβre happy to hear the app feels easy and seamless for you. Thatβs exactly what we aim for!
Equity Bank Rwanda
Easy
Diaspora
Very fast
Grateful
Response from developer
Thank you for your rating and review, it is a testament to the hard work our developers put into our App. Thank you!
