Unprofessional
I reached out to the support team multiple times for assistance logging into the app. They were very rude in their responses to me. They just kept responding that email is not associated with that account meanwhile it was the correct email I signed up with and had received other correspondence from them. They offered no resolution to the problem and just kept responding negatively. If I could give this company 0 stars I would. I do not recommend health care professionals working or using this company services if this is their attitude towards potential customers.
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CNA
They have the worst onboarding tasks and assistance ever! Got stuck in a login loop, you have to constantly email almost everything for it to get approved and that takes weeks, then they’ll tell you you’re approve to pick up shifts but they’re not hiring in that area yet that same area is sending out
per diem/prn notifications that you can’t access because apparently you’re still not cleared to access shifts? Such a joke. Won’t be using them after all.
per diem/prn notifications that you can’t access because apparently you’re still not cleared to access shifts? Such a joke. Won’t be using them after all.
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They do nothing!
I submitted my renew license on June 8, it is now June 27 and they still have not updated it! They tell me they are backed up 4 weeks!?!?! I can’t pick up any shifts because of their laziness. Probably takes two seconds on their end. You got only 1 person working???? How do you go from being one of the good apps to the worst so fast?
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Don’t do it
Very disorganized company. Never any true help behind the scenes. They don’t adhere to their own policies. They tell you one thing and will do another. They will promise you something will be in your paycheck and it won’t. There’s many other choices.
logs me out
overall, I really like the app. I seldom have any difficulties with it and it’s easy to navigate. The only problem I do have is that one of the updates did something that makes my eshyft app log me out all the time and i’m constantly having to log back in again. every time I go to eshyft to check on something or to claim a shift or look at messages I’ve been logged out. I have to log back in again several times a shift. I’m not too fond of that glitch but really overall it’s a good app.
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Pay stubs
This is the first agency that does not allow you to print your paystubs. Even though it’s 1099 but you can still print paystubs with every other agency.
Solid app, but cancellation policies need urgent improvement
Overall, the app functions well. I have no issues booking shifts or receiving my payments on time. However, my main concern is regarding shift cancellations. It feels unprofessional to have a confirmed shift canceled without any safeguard for the worker. There should be a clause or policy in place that protects confirmed shifts from being dropped so abruptly. My advice to other users is to use ESHYFT as a side income rather than a primary job, as the sudden cancellations make it difficult to rely on for steady income. If the platform fixes this cancellation issue, it would easily be a 5-star app.
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Difficult onboarding
Eshyft’s on boarding is ridiculous. I’ve never had an issue on any of these CNA apps to start working. They need so much health information that I’ve given up twice. I am no longer trying to apply or on board with Eshyft. It is not worth it is insane Actually, I have one physical. I gave her the same physical from that I gave all the other CNA apps and they STILL want a “work” physical. It’s like they don’t want people to onboard. Give us such a hard time each time during the onboarding process Not worth the hassle whatsoever.
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LPN
The app won't allow me to sign up it formats a + before my phone number and it only accepts 10 characters.
Signup is broken
Can’t even sign up there is an issue with phone number even though I’m entering everything correctly
Horrible
Do not work this company! They are doing something funny where they don’t provide federal documentation. If they say they don’t please don’t believe them. I have proof! I don’t know who owns this company now but the owner/s are up to something fraudulent.
LPN
Not true 1099. You will work at these places and when it’s time to clock out and cash out the funds won’t be available. You will wait up to a week plus. Service agents are curt and unsupportive. Not a most recommended agency. Unless you want wait 7-10 days for 1099 shifts not recommended
They do nothing!
They think it’s perfectly fine for a facility to be allowed to cancel me over and over and over again!!! They offer no help just “o well they are allowed too”. But if I cancel a shift OMG I’m the worst person ever!!! Going back to ShiftMed and IntelyCare!
Worst app
One of the worst app for healthcare workers
I wish I could give 0 stars-Unfair Deactivation
I would give this app zero stars if the App Store, allowed it. Eshyft deactivated my account for following THEIR OWN safety protocols regarding a road blockage call-out. I’ve requested a supervisor multiple times with zero response, yet the app is still spamming my phone with notifications for high laying GNA shifts I’m now blocked from taking.They are preventing a healthcare working during a rent crisis over a situation they told me how to handle. Unprofessional,zero support, and zero communication. Use CONNECTRN instead
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Lpn
This use to be my favorite app. But then it updated. And now I’m constantly being logged out and having to log back in which makes me miss shifts when I don’t realize I’m logged out. When I am logged in I’m not getting notifications when a facility adds shifts. So again, I’m missing out on shifts.
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Pay
I spoke with several reps regarding my pay and keep getting different answers from different people. I would not recommend this app if you need money right away after shift.
Paying bills on their time. A waste of time
There is nothing but over he’s operators to help you. They have no idea how to help you and every single response is wait until business hours so someone else can help you. I haven’t had instant pay for over two weeks now. Apparently I pay my bills on their time.
The app sucks now
Ever since they have shifted to using Stripe there has been a lot of issues. It’s like you’re working for free because you can’t get paid for your worked shift. And it has been a week since my problem has been occurring.
Terrible
The company let someone call and pretend like they was me and they disable my account and told me that I’m the one who called but did not want me to hear the recording nor did they let me know the number it called from but stated it wasn’t from my phone number
