Love for the most part
Pros:
-Easy booking
-Fast payout method if necessary
-customer service responds timely
Cons:
-Regular W-2’s
-the pay-on-demand method after a shift can take up a lot of your paycheck whereas GrapeTree has a flat rate of $25 for a priority pay. It only lets you max out at $200 each transaction and the minimum payout requirement is $25. On the flip side, it takes up to 30mins to an hour for the funds to hit your pay card that you can choose to order. I bank with Chime, so my payouts aren’t as fast as they could be if I had a bank that was compatible with their system perhaps. However, I normally try to wait until regular pay day which is weekly.
🚩They Don’t offer incentives for last minute/urgent bookings, they only offer a flat rate unless it falls on a holiday. To me this is a slap in the face because I’m a good worker and it sucks to see another diem staff get more pay for doing the same amount and/or less work depending upon our expertise in the field and location. Majority of the facilities they’re working with are physically and mentally demanding and I’m kind of getting tired of it, I feel as though my hard work is not appreciated.
-Easy booking
-Fast payout method if necessary
-customer service responds timely
Cons:
-Regular W-2’s
-the pay-on-demand method after a shift can take up a lot of your paycheck whereas GrapeTree has a flat rate of $25 for a priority pay. It only lets you max out at $200 each transaction and the minimum payout requirement is $25. On the flip side, it takes up to 30mins to an hour for the funds to hit your pay card that you can choose to order. I bank with Chime, so my payouts aren’t as fast as they could be if I had a bank that was compatible with their system perhaps. However, I normally try to wait until regular pay day which is weekly.
🚩They Don’t offer incentives for last minute/urgent bookings, they only offer a flat rate unless it falls on a holiday. To me this is a slap in the face because I’m a good worker and it sucks to see another diem staff get more pay for doing the same amount and/or less work depending upon our expertise in the field and location. Majority of the facilities they’re working with are physically and mentally demanding and I’m kind of getting tired of it, I feel as though my hard work is not appreciated.
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Stupid Payment System
I would pick up on ESHYFT on if their payment system wasn’t so stupid! “Instant” pay to bank requires 1-2 business days. “Instant” pay to THEIR preload card needs approval first even if you’ve been charged the $3.49 fee!!! Makes no sense. Take a page out of Clipboard payment book. Their instant pay to your bank account is only $2.99 and it’s less than 15 mins. I don’t need a Fingercheck account and then a Rapid Pay account for me to get my INSTANT pay. ESHYFT really needs to work on this. Instant pay should be INSTANT with no loopholes. Good shifts but lousy payment options/system
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Worst Agency App Ever
They deactivated my account without even further explaining what I did wrong. They stated I cancelled a shift right before the start time which is absolutely NOT true. I cancelled 3-4 days before the start of the shift day due to being extremely sick. This was also MONTHS ago. They sent me a notification on the app that I did a no call no show for THAT shift when I canceled 3-4 days prior. Again, this was MONTHS ago when this occurred yet they sent me a notification month later that I was getting penalized for it??? Make that make sense.. I spoke to Fin and they just sent me an automated email saying it was due to reliability history. How come I keep getting notifications about shifts needing coverage when my account is deactivated???? Worst app ever… there’s barely any shifts in my area anyways.. I switched to ShiftKey and ShiftMed since they’re more reliable
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Unprofessional
I reached out to the support team multiple times for assistance logging into the app. They were very rude in their responses to me. They just kept responding that email is not associated with that account meanwhile it was the correct email I signed up with and had received other correspondence from them. They offered no resolution to the problem and just kept responding negatively. If I could give this company 0 stars I would. I do not recommend health care professionals working or using this company services if this is their attitude towards potential customers.
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CNA
They have the worst onboarding tasks and assistance ever! Got stuck in a login loop, you have to constantly email almost everything for it to get approved and that takes weeks, then they’ll tell you you’re approve to pick up shifts but they’re not hiring in that area yet that same area is sending out
per diem/prn notifications that you can’t access because apparently you’re still not cleared to access shifts? Such a joke. Won’t be using them after all.
per diem/prn notifications that you can’t access because apparently you’re still not cleared to access shifts? Such a joke. Won’t be using them after all.
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