Worst Agency App Ever
They deactivated my account without even further explaining what I did wrong. They stated I cancelled a shift right before the start time which is absolutely NOT true. I cancelled 3-4 days before the start of the shift day due to being extremely sick. This was also MONTHS ago. They sent me a notification on the app that I did a no call no show for THAT shift when I canceled 3-4 days prior. Again, this was MONTHS ago when this occurred yet they sent me a notification month later that I was getting penalized for it??? Make that make sense.. I spoke to Fin and they just sent me an automated email saying it was due to reliability history. How come I keep getting notifications about shifts needing coverage when my account is deactivated???? Worst app ever… there’s barely any shifts in my area anyways.. I switched to ShiftKey and ShiftMed since they’re more reliable
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Unprofessional
I reached out to the support team multiple times for assistance logging into the app. They were very rude in their responses to me. They just kept responding that email is not associated with that account meanwhile it was the correct email I signed up with and had received other correspondence from them. They offered no resolution to the problem and just kept responding negatively. If I could give this company 0 stars I would. I do not recommend health care professionals working or using this company services if this is their attitude towards potential customers.
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CNA
They have the worst onboarding tasks and assistance ever! Got stuck in a login loop, you have to constantly email almost everything for it to get approved and that takes weeks, then they’ll tell you you’re approve to pick up shifts but they’re not hiring in that area yet that same area is sending out
per diem/prn notifications that you can’t access because apparently you’re still not cleared to access shifts? Such a joke. Won’t be using them after all.
per diem/prn notifications that you can’t access because apparently you’re still not cleared to access shifts? Such a joke. Won’t be using them after all.
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They do nothing!
I submitted my renew license on June 8, it is now June 27 and they still have not updated it! They tell me they are backed up 4 weeks!?!?! I can’t pick up any shifts because of their laziness. Probably takes two seconds on their end. You got only 1 person working???? How do you go from being one of the good apps to the worst so fast?
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Don’t do it
Very disorganized company. Never any true help behind the scenes. They don’t adhere to their own policies. They tell you one thing and will do another. They will promise you something will be in your paycheck and it won’t. There’s many other choices.
