ESL Card Control User Reviews

Name: ESL Card Control
Rating: 4.6 (117 reviews)

ESL Card Control

ESL Federal Credit Union

💼 Business

💰 Finance

Customer Experience

Positive experience23.1% of reviews

Neutral15.4% of reviews

Negative experience61.5% of reviews

~ Based on 13 written reviews from the US App Store.

Is ESL Card Control Safe?

ESL Card Control appears safe based on user ratings. AppsHunter Safety Score for ESL Card Control is 89/100.

This assessment is based on 117 user ratings, with an App Store average of 4.6/5.

Safety Analysis

87.2% of ratings point to a safe experience

4.3% of ratings suggest some concerns

8.5% of ratings point to a risky experience

~ Based on 117 App Store ratings for ESL Card Control.

Is ESL Card Control Legit?

ESL Card Control is no longer available in the App Store. AppsHunter Legitimacy Score for ESL Card Control is 35/100.

Based on 35 of 100 points across 7 verification signals from App Store and developer data.

Score capped because this app is no longer listed.

Top reviews

Most Recent Highest Rated Lowest Rated

Does not work

Does not work at all.it says app is not registered

WonderBread84

3 years ago

App works very well

This app works very well, I’ve had no issues with it at all

Gary& Janet

3 years ago

Didn’t work

Tried signing in and got an “application not registered with server “ error.

RCoaster

3 years ago

Can’t open app

I get a message that says the app is not registered with the server

ojidanowe

3 years ago

Response from developer

Hello -- we are sorry about this experience with the Card Control app. Please feel welcome to contact us at 585.336.1000 and we would be happy to assist with troubleshooting guidance.

Has bugs to fix

I’m trying to unlock my ESL card but the app is saying that it’s not supported but it’s current version and it needs to be updated and when I go to the App Store to update it, it’s saying it has no update and sends me back to the app

relj12

4 years ago

Response from developer

Hello -- we are very sorry to hear about the difficulties you're experiencing with our Card Control app. If you are still seeing these messages, please feel welcome to contact us at 585.336.1000 and we would be happy to assist with troubleshooting guidance.

Decent but...

It’s decent but when I open a notification, I have to close the app and re-open it to see what the notification was. It does not just open the transaction page, or even let me open the transaction page when I am in the app.

Latest iOS, iPhone11

Cyph911x

6 years ago

Response from developer

We sincerely apologize for this issue you're having with the Card Control app. We will pass this information along to our developers and ensure your voice is heard. For additional troubleshooting assistance, please contact us at 585.336.1000.

Unable to login

No matter how many times I try I cannot log into this app. And good luck trying to use a password manager of any sort to auto-fill the fields.

jschwager

7 years ago

Response from developer

We're sorry to hear you're having difficulty logging into the app. The Card Control app requires a new username and password to get started because it is a separate technology. Please click "Sign Up" and follow the prompts to get started. If you need assistance, you can contact us at 585.336.1000 and we'd be happy to help you further.

Good Idea but Communication Issues with Sign Up

I am very grateful for an app that can allow me to protect my finances! However, as I already had an account that I used on the ESL Mobile app I assumed that I could use that to login to card control-this is not the case. You have to sign up and make another username and password even if you have a mobile app account already. This is a bit confusing and it’s probably part of the reason people have trouble logging in. It took me several tries to figure out the issue. Other than that this is a very good app!

Alyssa 272

7 years ago

Response from developer

Hi Alyssa, you are correct that the Card Control app requires a new username and password to get started because it is a separate app and we apologize for the confusion. We're glad to hear the app is working well for you now. Please feel free to contact us if you have any further feedback and we'd be happy to pass it along to our teams.

Feeling secure

Easy to use. Love the ability to set spending limits and receive transaction alerts. Provides a great peace of mind.

mweaver251

8 years ago

Response from developer

Spending limits and transaction are two of many great features within the Card Control app. We're glad to hear this helps provide you with peace of mind!

Debit card only?

After finding that I was also unable to log in I re-read the app info and see that it supports ESL Debit cards. I would like to use this app with my CREDIT card

JoeW852a

8 years ago

Response from developer

We apologize for the issues you've experienced logging in. For ESL Card Control you need to create a new username and password to connect your debit card since this is a different technology separate from our mobile banking app. We are also looking into adding ESL credit cards to this app in the future but cannot provide an estimate on when that will be at this time.

Can’t even log in!

This app sounded like exactly what ESL has been lacking on the app for the longest time and I got very excited to use it. But it won’t even let me log in? The same thing is happening to all of my friends and family. My boyfriend lost his wallet recently and it would’ve been really nice if this app had worked for him but it didn’t!

E❄

8 years ago

Response from developer

We're terribly sorry to hear you've had difficulties logging in. Please try to use the "sign up" function, as you will need to follow these steps to register. If you are still experiencing troubles please contact our Customer Service (585.336.1000) and we'd be happy to assist further.

I’m in Love with it

If u want to use it it’s a new app so u have to sign up with everything new but is awesome really recommend it to everyone it’s the best app I seen n it makes so much sense for the security of ur card

Lito22480

8 years ago

Response from developer

We love that you love our new app! You are correct, once users install the app, you will have to click "sign up" and complete the steps to register your card(s). Thank you for the feedback!

Can’t log in!

Absolutely useless if you can’t log in! I use the regular ESL app all the time without any issues. Can’t even copy/paste my password from a password app. Needs work! Can’t even paste my card number in either!

SnookyP

8 years ago

Response from developer

We're terribly sorry to hear you've had difficulties logging in. Please contact our Customer Service (585.336.1000) if you have attempted to use the "sign up" and are still experiencing troubles.