Extra security step
The extra security step added a few days ago is a big annoyance. I understand it’s temporary, but I log into my account multiple times a day and I have to go through this security check by calling ESL and pressing the number one each time and it does not always work.
ESL mobile app
So easy to move inside the app without any issues or bugs problems, four accounts in one app and so organize…
Do not like latest uodate
I get security and all that but the extra step to verify it’s you logging onto the app makes it difficult to use. I wish there was a way to verify once if you’re using the app on your own personal device.
App update review lots of issues
It time out in the middle of me transferring money from one account to another. It should be able to pick up that I am still working in the app but it doesn’t. I understand where there is no activity for a period of time and it timed out but not when I am still conducting transfer. I have at least 10 accounts that I am on so sometimes it takes a while to review activities and get transfer done. Also recently the app was updated if I am typing a comment and realized I made an error I use to be able to select right where I made the error and made the change but now it will not let me, I have to delete everything I wrote back to where I made the error to make the change then rewrite it which is very frustrating because it takes more time and I have to try to remember how I wrote comments prior to make it fit since I am allowed limited character for the memo.
Searching accounts and go back to a certain date the more I hit show more the recent dates doesn’t show anymore, only older dates. Example going back to May; Aug thru Sept no longer show and I needed those months to keep showing so I can keep analyzing my account. Also a lot of time I do a transfer it doesn’t show that I did a transfer.
Searching accounts and go back to a certain date the more I hit show more the recent dates doesn’t show anymore, only older dates. Example going back to May; Aug thru Sept no longer show and I needed those months to keep showing so I can keep analyzing my account. Also a lot of time I do a transfer it doesn’t show that I did a transfer.
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Fake protection
ESL sucks. My payments get denied all the time but someone can take $1000 from my account and they dont flag it. Can only say you protect my money from me and it’s a joke. Find a better bank.
A banking app should not be this buggy
So in general I do t have much issue with this app but realistically it just isn’t laid out right nor is it 100% reliable. For the past month External Transfers have either been completely inaccessible or put up the 2FA window and this is happening in both the application and online. This needs to be fixed.
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Should be better
Cannot use all features of app with an iPhone
App
Easy to use and fast!
ESL
Muy buena
Great
Love money and saving
Very easy and straightforward banking app
I think this app is great for my day to day banking needs.
Atraso
Debe de mejorar las transacciones porque se quedan dipendi y te lo cobran 2 veces debe de mejorar la forma de cómo transfer el dinero más rápido y está aquí porque no lo quiero insulta
App sucks
App sucks have to do everything on the website not sure what the point of this is. You call the tell you to go to the website because their app isn’t good.
Easy to use
For keeping track of account balances, transferring money between accounts, and bill pay, the ESL app is very easy to use. it is one of my favorite mobile banking apps.
Easy
Easy to use, reliable
External transfers no longer work on the app
It’s all bugged out, devs help.
Agradecida
Muy. Buen banco lo recomiendo
External payment issues
External payment not working
Stop with the surveys!
I hate having this stupid survey pop up and if you don’t fill it out, it’s there again when you log in, until you finally give a rating 🤬
ROCing it
ESL has been great for many many years for our loans as well as our everyday banking. The app is readily available whenever I’m traveling or at work and therefore a laptop is not needed.
