Mobile app
Very easy to use mobile app!!
App Failure
For some reason I have been locked out of my ESL banking app but I can get on the website which makes 0 sense. Love ESL but these app updates are starting to become really annoying!
Usefulness
I work overnights so this works best for me
Great bank
Very convenient
Superb customer by Michael and Natalie
They are both extremely helpful in assisting me with my banking needs.
Avaliação
Super easy to manage
Redesign is garbage
Took a perfectly usable app and made it horribly confusing to use with a terrible redesign.
ROCing it
ESL has been great for many many years for our loans as well as our everyday banking. The app is readily available whenever I’m traveling or at work and therefore a laptop is not needed. *However, the newest “bill pay” site is not ideal. It’s confusing and not as user friendly as the older version!!
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Enjoying My Stay
The Best Bank Ever .. I’ve been here I believe 25years and I love it here. I have only one issue with the bank I rather do all my business with the bank but they turn me down for just about everything I apply for and I’m not sure why .. I consider ESL as home , But they make me leave home to do business instead of keeping it in the family sad but true.
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Extra security step
The extra security step added a few days ago is a big annoyance. I understand it’s temporary, but I log into my account multiple times a day and I have to go through this security check by calling ESL and pressing the number one each time and it does not always work.
ESL mobile app
So easy to move inside the app without any issues or bugs problems, four accounts in one app and so organize…
Do not like latest uodate
I get security and all that but the extra step to verify it’s you logging onto the app makes it difficult to use. I wish there was a way to verify once if you’re using the app on your own personal device.
App update review lots of issues
It time out in the middle of me transferring money from one account to another. It should be able to pick up that I am still working in the app but it doesn’t. I understand where there is no activity for a period of time and it timed out but not when I am still conducting transfer. I have at least 10 accounts that I am on so sometimes it takes a while to review activities and get transfer done. Also recently the app was updated if I am typing a comment and realized I made an error I use to be able to select right where I made the error and made the change but now it will not let me, I have to delete everything I wrote back to where I made the error to make the change then rewrite it which is very frustrating because it takes more time and I have to try to remember how I wrote comments prior to make it fit since I am allowed limited character for the memo.
Searching accounts and go back to a certain date the more I hit show more the recent dates doesn’t show anymore, only older dates. Example going back to May; Aug thru Sept no longer show and I needed those months to keep showing so I can keep analyzing my account. Also a lot of time I do a transfer it doesn’t show that I did a transfer.
Searching accounts and go back to a certain date the more I hit show more the recent dates doesn’t show anymore, only older dates. Example going back to May; Aug thru Sept no longer show and I needed those months to keep showing so I can keep analyzing my account. Also a lot of time I do a transfer it doesn’t show that I did a transfer.
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Fake protection
ESL sucks. My payments get denied all the time but someone can take $1000 from my account and they dont flag it. Can only say you protect my money from me and it’s a joke. Find a better bank.
A banking app should not be this buggy
So in general I do t have much issue with this app but realistically it just isn’t laid out right nor is it 100% reliable. For the past month External Transfers have either been completely inaccessible or put up the 2FA window and this is happening in both the application and online. This needs to be fixed.
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Should be better
Cannot use all features of app with an iPhone
App
Easy to use and fast!
ESL
Muy buena
Great
Love money and saving
Very easy and straightforward banking app
I think this app is great for my day to day banking needs.
