No alerts on phone
What is the point of this device if it doesn’t notify you someone is ringing the door. For a good 6 months it worked well. Please update so I receive notifications. Otherwise it’s completely useless. A waste of money and time.
Need software updates to keep up with Apple
Good product, OK app but awful at keeping up with apple updates. Originally purchase the door unit having looked at other and decided this would run in the background via app refresh so it answers when someone rings. Then every Apple update this app falls behind and no won’t ring through so pretty useless product. Such a shame. Guys please update to give background refresh so it actually rings!
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Useless
Don’t bother it keeps failing
Support good / terrible product
We’ve had the unit for over a year... Regularly used to losing connection with the device, need to keep resetting (which is a pain). Most recently however, this has resulted in no connection between the device and our phones ie no alerts when bell used by a visitor.
Support is amazing from uk staff in terms of talking you through the reset process, but no comment once you get to the point where the software falls down ie bell/unit useless.
Could possibly benefit from a software / app update, but with no apparent appetite to do so, this unit is rendered a total waste of time and money.
Support is amazing from uk staff in terms of talking you through the reset process, but no comment once you get to the point where the software falls down ie bell/unit useless.
Could possibly benefit from a software / app update, but with no apparent appetite to do so, this unit is rendered a total waste of time and money.
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I wish this worked
Very unreliable.
Never works properly.
Wish we had bought a different system.
Never works properly.
Wish we had bought a different system.
