App is down
I am in a long EV trip and have paid $60 for the app and it won’t load. This isn’t a new problem.
Trip planning not helpful
Omg where to start I do not do big city freeways I am traveling from oroville ca to Windsor and the stupid app give me two options I pick the one I want and instead of giving me what I want this stupid app gives me the one that runs through Sacramento like I want to share the freeway with idiots who get their drivers license from a cracker box. Fix this or get rid of it you don’t help people like me out when planning.
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App is TERRIBLE! DO NOT PAY! Not even worth downloading but I did so you don’t have to
The description claims that it’s the best of everything EV and touts its AI capabilities, but in reality it’s none of the above. it really is astonishingly poor.
Problem 1: the only way to use the app at all is to agree to their free trial which renews for $59 annually at the end, which is ridiculous in and of itself. For example it places a Blink charger at 12100 Wilshire Blvd in Santa Monica. That address doesn’t exist. On the map itself the charger is located at 100 Wilshire Blvd. Presumably, the charger is at 12100 Wilshire Blvd in Los Angeles but that’s miles from the displayed location.
Problem 2: The data that it does have about chargers is full of errors. Every site I viewed incorrectly listed both the connector types available at the site and incorrectly claimed that the connector types were compatible with my vehicle. Pricing data, when it exists is wrong. Multiple instances of pricing being listed as free for very expensive EVGo chargers.
Problem 3: Almost no filtering options. Except the aforementioned incorrect connector type and charging network, there isn’t any ability to filter by whether chargers are available or by whether or not the stations are publicly accessible or private (eg employees or residents only chargers show up as if anyone can use them).
Problem 4: No ability to start a charging session or manage payments so you still have to get another app to do that.
Ultimately, they have failed at the most basic functionality and data elements. There is an industry standard that provides a common set of data elements that can be queried for Electric Vehicle Supply Equipment (EVSE) ie chargers, that should make the things they’ve failed at super easy. No AI, no matter how sophisticated is going to be useful in any way if the underlying data is using is inaccurate. All in all, this is one of the most egregious ripoffs i’ve seen on the app store since the $999 app that cost that much just to be expensive.
Problem 1: the only way to use the app at all is to agree to their free trial which renews for $59 annually at the end, which is ridiculous in and of itself. For example it places a Blink charger at 12100 Wilshire Blvd in Santa Monica. That address doesn’t exist. On the map itself the charger is located at 100 Wilshire Blvd. Presumably, the charger is at 12100 Wilshire Blvd in Los Angeles but that’s miles from the displayed location.
Problem 2: The data that it does have about chargers is full of errors. Every site I viewed incorrectly listed both the connector types available at the site and incorrectly claimed that the connector types were compatible with my vehicle. Pricing data, when it exists is wrong. Multiple instances of pricing being listed as free for very expensive EVGo chargers.
Problem 3: Almost no filtering options. Except the aforementioned incorrect connector type and charging network, there isn’t any ability to filter by whether chargers are available or by whether or not the stations are publicly accessible or private (eg employees or residents only chargers show up as if anyone can use them).
Problem 4: No ability to start a charging session or manage payments so you still have to get another app to do that.
Ultimately, they have failed at the most basic functionality and data elements. There is an industry standard that provides a common set of data elements that can be queried for Electric Vehicle Supply Equipment (EVSE) ie chargers, that should make the things they’ve failed at super easy. No AI, no matter how sophisticated is going to be useful in any way if the underlying data is using is inaccurate. All in all, this is one of the most egregious ripoffs i’ve seen on the app store since the $999 app that cost that much just to be expensive.
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Not up to date!
Took all of 1 minute to dump this 1-week free trial … app woefully out of date and did not have my 12month old EV on their list of vehicles. What a waste of time!
Forced to use premium subscription
Unfortunately the App for es you to subscribe to the premium subscription for 9.99 per month. You can cancel that after a week and use non premium features. The problem with this is that you need to subscribe to try out the app. With many other apps out there I’m not willing to add another subscription that I need to track so I decided not to continue using this app. When you buy a new ev or plugin hybrid these days you have to test out multiple apps, there are apps with the car itself, and it just is too much to add another subscription on top just to try out a charging app.
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