Free

Details

  • Released
  • Updated
  • August 30, 2013
  • June 16, 2026

Features

Evanston 311 screenshot #1 for iPhone
Evanston 311 screenshot #2 for iPhone
Evanston 311 screenshot #3 for iPhone
Evanston 311 screenshot #4 for iPhone
Evanston 311 screenshot #5 for iPhone
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About

Easily submit non-emergency service requests and general questions to City staff. Report issues like graffiti and potholes, request services, and access important City information.

Submit service requests
Report graffiti and potholes
Request winter maintenance
Inquire about trash/recycling
Access City web pages
Submit general questions
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What's New in Evanston 311

11.0.6

June 16, 2026

- Final review step at the end of the request flow so you can confirm details before submitting. - Service request types now show their coverage area (boundaries) on the map. - Slideshow now has a pause/resume button and an indicator showing the current image. - Close button on the request details screen. - Pull-to-refresh on the request list and request details screens. - Submission time on the request details screen.

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User reviews

Login registration is broken

I previously was signed into this application. When you guys rebuilt it, you broke that. Now, after resetting my password, it wants me to verify my email address. I’m already a user on your account! Fix it.

Functional

I preferred the previous iteration of this app. It had more functions on the front page, and allowed you to see not just your own help tickets but also in the area. This was very helpful as we could see if neighbors had also been missed for trash, if there were rat sightings, etc. If it’s possible, please bring back the option to see other tickets in the area.

Otherwise it allows me to contact the city, which is 90% of the function so overall nice and does the job.
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Bad

This app is awful, it won’t even open ...better to not have not... unfortunate because it could be very useful

Crashes Immediately

Sadly can’t open it on iOS 14. As someone else noted, probably hasn’t been built and tested yet.

Crash

App crashes when attempting to log in. No contact info in app or App Store to submit tech support request

Developer apps

FAQ

What can I report using Evanston 311?

You can report various non-emergency issues such as graffiti, potholes, and request services like winter maintenance. The app also allows inquiries about trash and recycling pickup.

Is Evanston 311 free to use?

Yes, Evanston 311 is completely free to download and use. There are no in-app purchases or subscription fees associated with this application.

What devices support Evanston 311?

Evanston 311 is available for iPhone and iPod devices. It is designed for iOS users who need to access city services on the go.

How often is Evanston 311 updated?

The app was last updated on January 25, 2024, with version 10.0.6. Regular updates ensure the app remains functional and secure for users.

What is the age rating for Evanston 311?

Evanston 311 has an age rating of 4+, making it suitable for most users. This indicates it contains no mature content.

Does Evanston 311 have ads?

No, Evanston 311 does not contain advertisements. As a free application provided by the City of Evanston, it focuses on delivering services without commercial interruptions.

What is the user sentiment for Evanston 311?

Based on the available data, Evanston 311 has a rating of 1.8 stars from 4 ratings. This suggests a mixed to negative user reception.

Where can I find general City information through Evanston 311?

The app provides links to a variety of City web pages, allowing you immediate access to the information you need to enjoy the community and stay connected with local government.