TERRIBLE customer service, incompetent PO, average app
Impossible to change workout start time! So you either have to log workouts as you exercise, or you'll end up with invalid data.
I contacted their support few months ago, they said that they appreciate feedback, but the issue is still not fixed (after OVER A YEAR). Very annoying that such a trivial BUG is being ignored. They keep prioritising some meaningless gimmicks over the obviously flawed UX.
Clearly they don't care about their usera (despite those 'thank you for your feedback, your opinion matters to us' template responses)!
The only reason I use it is because it's free for me via my coach. Otherwise, I most certainly wouldn't have paid for this garbage.
I contacted their support few months ago, they said that they appreciate feedback, but the issue is still not fixed (after OVER A YEAR). Very annoying that such a trivial BUG is being ignored. They keep prioritising some meaningless gimmicks over the obviously flawed UX.
Clearly they don't care about their usera (despite those 'thank you for your feedback, your opinion matters to us' template responses)!
The only reason I use it is because it's free for me via my coach. Otherwise, I most certainly wouldn't have paid for this garbage.
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Looks great but…
The app for workouts and logging them looks really good. But have tried to track food and it doesn’t let you enter a specific amount it seems to work off 100g and then lets you divide by quarters. Which is not accurate enough for me. Please help
Add Calorie tracker
Should add a calorie tracker so we can see if we are in a deficit or surplus when we log our food
Terrible user support
After one year of using this app, I found out that there is no way to download the information we, as users, have been logging. I requested help from the company and they said they have no way to access that information, which is totally ridiculous. They developed the app and they have the servers. There’s just no way what they said is true. My information is mine and I should be able to access it and keep it as well. I think this is just the way they raise their exit barrier so that you keep working with them
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App always reloads mid-workout
This app reloads way too many times when leaving the screen. During a fast paced workout, this gets annoying very quick. I have to wait for the logo screen to load its animation, and then resume workout. Just painfully annoying
