TERRIBLE customer service, incompetent PO, average app
Impossible to change workout start time! So you either have to log workouts as you exercise, or you'll end up with invalid data.
I contacted their support few months ago, they said that they appreciate feedback, but the issue is still not fixed (after OVER A YEAR). Very annoying that such a trivial BUG is being ignored. They keep prioritising some meaningless gimmicks over the obviously flawed UX.
Clearly they don't care about their usera (despite those 'thank you for your feedback, your opinion matters to us' template responses)!
The only reason I use it is because it's free for me via my coach. Otherwise, I most certainly wouldn't have paid for this garbage.
I contacted their support few months ago, they said that they appreciate feedback, but the issue is still not fixed (after OVER A YEAR). Very annoying that such a trivial BUG is being ignored. They keep prioritising some meaningless gimmicks over the obviously flawed UX.
Clearly they don't care about their usera (despite those 'thank you for your feedback, your opinion matters to us' template responses)!
The only reason I use it is because it's free for me via my coach. Otherwise, I most certainly wouldn't have paid for this garbage.
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Looks great but…
The app for workouts and logging them looks really good. But have tried to track food and it doesn’t let you enter a specific amount it seems to work off 100g and then lets you divide by quarters. Which is not accurate enough for me. Please help
Add Calorie tracker
Should add a calorie tracker so we can see if we are in a deficit or surplus when we log our food
Terrible user support
After one year of using this app, I found out that there is no way to download the information we, as users, have been logging. I requested help from the company and they said they have no way to access that information, which is totally ridiculous. They developed the app and they have the servers. There’s just no way what they said is true. My information is mine and I should be able to access it and keep it as well. I think this is just the way they raise their exit barrier so that you keep working with them
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App always reloads mid-workout
This app reloads way too many times when leaving the screen. During a fast paced workout, this gets annoying very quick. I have to wait for the logo screen to load its animation, and then resume workout. Just painfully annoying
Some bugs in need of fixing
The general layout is good, but there's still some bugs to fix. Two examples: on the dumbbell goblet carry, the app seems to forget the last rest time and the last set. I finish 3/4 sets, and the app tells me I'm done. Also, when I scan in a barcode for a given food, the macros are sometimes off as well as the title. That's no biggie, since I can edit it. However, while it accepts the edit for that specific time being used, saving it doesn't save the edits. The food will appear in my saved items as the original (incorrect) scan. Ideally, it should save the edited version.
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request
Can you make it optional to have to click through so many additional pages after finishing a task? It gets tedious, especially if you have a lot of tasks. The celebration, self-assessment, etc. Becomes a deterrent to using. thank you! :)
Countdown pauses in the background
When you are using a countdown for a cardio session if you go to another app to watch tv on the treadmill etc the timer pauses which is really frustrating.
Slow and clunky
Could be so much better than it is. Not intuitive or that easy to use. Have to use it with my PT but find it frustrating!
Support
Deee is amazing and so helpful. I have been training for over 50 years (age 67) which shows in some of my old ideas on frequency and length of training sessions. Deee has helped to adjust a program that suits my age and abilities, made food and vitamin suggestions and continues to provide advice and support. This is not just ‘another training app’ it’s a program that’s sustainable, fun and testing! I have cancelled every other training program! Bill (Queensland, Australia)
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Great app with one problem
Love the app but I have come across one problem. I am unable to edit a previous workout. I accidentally put in a wrong weight (forgot to put a dot in) and there isn’t a way to fix this on IOS.
Could be 5/5
If this is the #1 Fitness Intelligence app then it should be able to have a widget for the home page.
Hard to see any data when in a workout
App works decent. My biggest issues are that once you start a workout you can’t look at other workouts or much else for that matter. It matters when you have multiple workouts in the same day.
Chat has no is read feature which is a pain to know if you’re pt has seen your messages or not. No ability to edit or delete chats.
Chat has no is read feature which is a pain to know if you’re pt has seen your messages or not. No ability to edit or delete chats.
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Macros tracking
Love that it has the scanner for labels but you can’t adjust measurements when you scan. Also you can’t adjust amounts after added to your log. Also you can’t go from oz to grams of using the scanner.
Great app !
Perfect for keeping myself accountable with nutrition, progress pics and a workout schedule !
My PT send everything on here and it works like a gem I love how it can link to my Apple Watch too
My PT send everything on here and it works like a gem I love how it can link to my Apple Watch too
Search function needed
Needs a search function for community forums and comments. Otherwise, great app.
I can’t edit
App is very good buy I can’t edit my nots to my coach oe even delete it.
Works ok but glitchy and terrible customer service
App is decent for tracking workouts but often glitches (crashes for no reason, can’t enter and exit workouts smoothly or access other parts of app while in a workout). Can’t view a whole workout until you “start” it. Also horrible customer service - they won’t let you download your past workout data even though you painstakingly entered it. There’s zero technical barrier - Everfit just refuses. I was actually just switching between coaches using the app (they weren’t even losing my business) and I still lost all my data.
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Food logging
Why can’t I log my macros anymore??
big fan
really loving this app!! the cute little animals at the end of the workouts bring me so much joy.
