Good but not Great yet
I have been using this app for 2 years now, and it is pretty useful and intuitive! There are, however, a lot of UX designs that annoy me with every use. One that seems like an easy fix is a button that allows you to “apply to all” sets. The calculator and the scrolling number entry systems are super annoying when i have to up the weight and rep for each and every set in my super sets. I would also like the ability to free enter my own exercise, as my gym has machines that the app doesnt have in their database. An apple home screen widget could be super fun as well. Otherwise, its easy to use and follow!
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Response from developer
Thanks for the feedback and recommendation! We’re glad the app supports your training on the go. We’ve shared your suggestions around muscle group diagrams and improving the logging experience (especially reps and set updates) with our product team. Appreciate you taking the time to share this!
TERRIBLE customer service, incompetent PO, average app
Impossible to change workout start time! So you either have to log workouts as you exercise, or you'll end up with invalid data.
I contacted their support few months ago, they said that they appreciate feedback, but the issue is still not fixed (after OVER A YEAR). Very annoying that such a trivial BUG is being ignored. They keep prioritising some meaningless gimmicks over the obviously flawed UX.
Clearly they don't care about their usera (despite those 'thank you for your feedback, your opinion matters to us' template responses)!
The only reason I use it is because it's free for me via my coach. Otherwise, I most certainly wouldn't have paid for this garbage.
I contacted their support few months ago, they said that they appreciate feedback, but the issue is still not fixed (after OVER A YEAR). Very annoying that such a trivial BUG is being ignored. They keep prioritising some meaningless gimmicks over the obviously flawed UX.
Clearly they don't care about their usera (despite those 'thank you for your feedback, your opinion matters to us' template responses)!
The only reason I use it is because it's free for me via my coach. Otherwise, I most certainly wouldn't have paid for this garbage.
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Response from developer
We understand your frustration and appreciate you taking the time to let us know. We’ve passed this concern along to our team, and while we can’t guarantee an immediate update, please know that your feedback is heard. Improvements and fixes depend on several factors, including overall product priorities and technical considerations. We truly appreciate your patience as we continue working to improve the experience.
Looks great but…
The app for workouts and logging them looks really good. But have tried to track food and it doesn’t let you enter a specific amount it seems to work off 100g and then lets you divide by quarters. Which is not accurate enough for me. Please help
Add Calorie tracker
Should add a calorie tracker so we can see if we are in a deficit or surplus when we log our food
Terrible user support
After one year of using this app, I found out that there is no way to download the information we, as users, have been logging. I requested help from the company and they said they have no way to access that information, which is totally ridiculous. They developed the app and they have the servers. There’s just no way what they said is true. My information is mine and I should be able to access it and keep it as well. I think this is just the way they raise their exit barrier so that you keep working with them
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