It’s changed.
Once loved using this app with lots of informative reading for points. No longer available. Only 3 basic daily questions offered! 😏
Support nonexistent
You can’t claim a reward because the feature is stuck and broken. The phone number can’t be updated and will default to having a zero. When you redeem, it asks you to contact support. Support said they were working on it but it is not two weeks and attempts to reach them is not successful. Would not recommend this app.
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No Communication
I have been trying to redeem my points for a long time. Support is basically nonexistent at this point. I strongly recommend deleting if they do not do what they say.
Unauthorized
*snorts on a laugh* Just as bad as FB. Apparently I’m just not a real person. Very frustrated because all I want is to be able to use some apps to help with my health and fitness and some socializing. But no, that’s too much to ask—apparently. What am I? Pinocchio?!
A great health app for tips and tracking!
I love Evidation because I’m able to track a health condition and think about how my flare ups affect my life. I also love how they share tons of helpful info in articles. It’s a great resource and you can earn money!
“My health” data visualization less useful than it used to be
The very tiny bar graphs on the “my health” screen aren’t as easy to read as the graphs in older versions of the app. And it’s harder to mark insights as “read.” This part of the app is now a little less helpful than it was as a result. Otherwise, good app.
Lacking Support
I’ve been using the Evidation app for last 10 years, I love the health accountability, and the option for health programs that pertain to me. There is an option to get a monthly report in the “My Health” tab. I share those with my provider and she loves the data. On a few occasions they haven’t been available. I understand technology and this happens, when I reach out customer service has been responsive. This month I reached out and got an answer, tried the tips reached back or and it’s been crickets. I don’t know what has happened with customer support but it lacks SUPPORT. I know you are capable of better.
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Redeem no longer working
Have been using this app for a while and have redeemed points multiple times. When I went to redeem this time it says phone number is invalid and to try again later. Have messaged support multiple times to no avail. Obviously they just want your information but not to follow with rewards anymore.
New smart watch to add to earn points
8/20/2026
I have an AMAZFIT BALANCE 2 smartwatch that I would like to have added to the list to earn points.
I have an AMAZFIT BALANCE 2 smartwatch that I would like to have added to the list to earn points.
Scam
Took 3 months and hard work to get my steps in with this app only to come to try and redeem for a gift card and their system won’t allow it. Support was useless no matter what device I did it on. Based on the other reviews I see, lately they don’t seem to be honoring their word
Scam app
Used to redeem rewards couple times, but this time once I reached 10,000 points it magically doesn’t save my phone number right so I can’t redeem points . Contacting support didn’t help either. They collect your health data and don’t allow to redeem points just because they can! Don’t recommend! Avoid using the app.
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Redeem function is broken
Tried to redeem my rewards last week and I keep getting an error message that they can’t send a verification code to the number associated with the account. I checked my account details but there’s no way to update the number. Contacted support twice and still waiting for them to fix this. You owe me $10 Evidation!!!
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Health Tracking
This app offers good opportunities to track health and learn about related to health that I otherwise may not know.
Fitbit
Fitbit had to switch to Google Health. Why I can’t import Google Health I don’t understand why I’ve had six months of stats that have not been uploaded.
cool
fs
Can’t redeem
I’m trying to redeem my points but their system is not allowing me to add my phone number. Every time I tried it adds a 0 to my area code and it’s all wrong. Without confirming my number I can’t redeem anything. I’ve tried contacting support and they haven’t reach out.
Easy
It’s an easy way to contribute data on real health behavior.
Can't access my account
I lost access to my email that is associated with my Evidation account. When trying to change to a new email address, it sends a verification to the email address I no longer have access to. Really needs to send a code via text for issues like this.
Used to love, but app changes made it hard to love
I used to love this app when Fitbit was Fitbit and actually connected with the app, but now that it changed to Google, it doesn’t connect anymore. Very frustrating
Doesn’t work
I have tried to sign up multiple times and I keep receiving unauthorized, must have a valid email I have tried to sign in using my Apple account, my Facebook account, multiple email addresses that I have, and none of them seem to work, which makes no sense.
