Rooting for this ring tracker
I am really rooting for this to tracker, but it’s just not reliable. I sent two emails to support today. And I am hoping that they will help me or fix the problem. Most notable I cannot get the ring updates which is probably the main cause of all the issues. First, it’s just slow. Period. But beyond that at the moment I cannot see my steps on the main page of the app. Even though it is recording this. And second, I cannot change my sleep and wake time because it is showing an error message. So that is never correct. In no particular order the most important points for me are sleep, steps, calorie burn/activity. Sleep is inaccurate because of the error message. I cannot see steps unless I drill into the app and calorie burn/activity is so slow, I could walk a mile in the time it takes to update. I so wanted to live this ring tracker and I am rooting for the company to make this right and fix their overall performance issues. I hate writing this review but maybe it will be read by the company. Currently I am not a happy Evie ring wearer.
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App crashes
The app wouldn’t stay open
Loved it until it broke
I’ve now received 4 rings from evie because my ring breaks every 4 months or so. At first i thought it was water damage so I stopped wearing it in water. Then I thought it was damaged from lifting weights or sweating so i took it off for that even though that’s a main reason why I have it. The evie team has been great sending me new rings for free, but it’s frustrating that I have to replace the hardware quarterly and then it takes a month to ship so I lose a month of data each time. Also, the app is now incorrectly tracking my period which is another key reason I have the ring. I don’t know if this is a temporary bug or what but super frustrating when the main reasons i bought the ring aren’t functioning properly.
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Where are the updates and development
Why have there not been improvements or updates? There should be way more mood and symptom options by now and there are no fields for intimacy tracking. My ring says I’m on version 2.5.11, but the App Store says there is a 2.6.4. Why won’t my ring update? Very disappointed in the development. Flo app is leaps and bounds better and it doesn’t even require a ring.
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I love the ring but…
It bothers me that I can’t see my data more than a couple weeks back (I’ve had an Evie ring for a year and I have no idea where the data goes, nor can I find in their user guide or on the web why I can’t see ALL my data. Help?)
Additionally, it would be much better/have more useful data if I could log sleep manually. Sometimes it doesn’t get my sleep (and yes, the battery is charged!) but most often, I have a hard time falling asleep. On a Fitbit I can change the start/stop time for sleep, which is useful as it then is tracking when I go to bed in addition to when I “fall asleep” per ring metrics, which is useful info to have for us insomniacs (a day I go to bed early and can’t fall asleep has differing issues than a day I stay up late and fall asleep right off … this is important to share with my doc as I try to figure out sleep issues!)
Lastly - battery life is not awesome but I finally caved and just charge it every day pretty much and it keeps up.
Otherwise, it’s beautiful, comfortable, tracks relatively well, and I prefer it to other wearables despite these downsides. Please, Evie/Movano - give us some updates! ❤️
Additionally, it would be much better/have more useful data if I could log sleep manually. Sometimes it doesn’t get my sleep (and yes, the battery is charged!) but most often, I have a hard time falling asleep. On a Fitbit I can change the start/stop time for sleep, which is useful as it then is tracking when I go to bed in addition to when I “fall asleep” per ring metrics, which is useful info to have for us insomniacs (a day I go to bed early and can’t fall asleep has differing issues than a day I stay up late and fall asleep right off … this is important to share with my doc as I try to figure out sleep issues!)
Lastly - battery life is not awesome but I finally caved and just charge it every day pretty much and it keeps up.
Otherwise, it’s beautiful, comfortable, tracks relatively well, and I prefer it to other wearables despite these downsides. Please, Evie/Movano - give us some updates! ❤️
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