Update
Woke up to their update and it is absolutely horrible. Hate the way it looks hate how it is not the same as the old one really prefer it. Horrible update.
Response from developer
Hey there! Thank you for bringing this to our attention. We appreciate you taking the time to share your feedback. Could you please reach out to us directly at ultrahuman-care@ultrahuman.com and mention Ticket ID: 89018049? We'll take the conversation forward from there, better understand your feedback on the new app experience, and ensure it is shared with the relevant team for review.
Unusable redesigned app — absolute downgrade
The latest interface overhaul completely ruined what used to be a great application. The new UI is an absolute mess and practically unusable for daily tracking.
The font is way too small, thin, and hard to read. The faint gray text on black/white backgrounds creates awful contrast that strains the eyes.
The app completely ignores standard iOS Accessibility settings, changing text size or toggling bold font in system settings has zero effect inside the app.
Essential metrics and charts that were right in front of you on the home screen are now buried deep inside unintuitive sub-menus. The screen feels cluttered yet displays less useful information at a glance.
I’ve been using the ring for almost a year and was perfectly happy until this update dropped. Right now, reading basic metrics is a struggle. Please bring back normal text contrast, enable dynamic system font scaling, or give us an option to switch to the legacy layout.
The font is way too small, thin, and hard to read. The faint gray text on black/white backgrounds creates awful contrast that strains the eyes.
The app completely ignores standard iOS Accessibility settings, changing text size or toggling bold font in system settings has zero effect inside the app.
Essential metrics and charts that were right in front of you on the home screen are now buried deep inside unintuitive sub-menus. The screen feels cluttered yet displays less useful information at a glance.
I’ve been using the ring for almost a year and was perfectly happy until this update dropped. Right now, reading basic metrics is a struggle. Please bring back normal text contrast, enable dynamic system font scaling, or give us an option to switch to the legacy layout.
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Non-existent support and no Health Integration
Been trying to get to sync with Apple health for the last few days. Looks to be a bug will the app as it has never asked for permissions. Support has been terrible. Only AI. Cases get closed after suggesting the same basic troubleshooting again and again. It’s a shame as the actual Ring Air is really good
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Horrible experience
This app feels like a scam I brought the ring brand new and it never even connected they had me go through multiple different troubleshooting through their ai app chat. Never received help from an actual person to fix the problem. Very disappointing and a big waste of money
App Update Confusing
The app interface has been completely overhauled. The original interface wasn’t anything spectacular, but at least I could find my data and understand it. The data is now more difficult to understand and interpret, not to mention with everything in capital letters it’s hard to distinguish what is important in terms of health hierarchy. The “world” icon on load is cool, but it truly doesn’t serve any health purpose. The data now seems to be a bit more disorganized instead of getting an overall snapshot upon logging in each morning. Love the ring and the data, but it’s just more difficult to interpret now.
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