Awful new app
Please remove the “sphere”!
Response from developer
Hey! We’d appreciate it if you could share more details about what you’re finding difficult or what you’d like us to improve. Please reach out to us at ultrahuman-care@ultrahuman.com and mention your Ticket Id: 97398382. We’ll be happy to look into your feedback further.
Disappointing
Garbage UI
Response from developer
Hey there! Thanks for bringing this to our attention! We understand your feedback regarding the new UI and appreciate you sharing your experience. Our team is actively working on making the interface more intuitive and user-friendly. If you have any additional feedback or suggestions, please feel free to reach out to us at ultrahuman-care@ultrahuman.com, and we'll be happy to take the conversation forward from there!
They’ve lost my trust
Additionally, my metrics were often faulty. My Apple Watch was clocking me at 1.5 times steps as the Ultrahuman ring. It wasn’t recording my outdoor time automatically like it was supposed to, etc etc. These are things that really subtract from the customer experience and have put a bad taste in my mouth.
Response from developer
Hey! We understand your concerns. If your Ring AIR is outside the warranty period and isn’t covered by an extended warranty, our team may offer a direct upgrade. Please email ultrahuman-care@ultrahuman.com with Ticket ID 96427911 so we can review your case and assist you further.










