Update
Not a fan of the new updated look. It is harder to navigate and find your data, I definitely use my ring less since the update
Find a Better Ring
I chose this ring over others for its variety of add on “Powerplugs” as my husband and I have difficulty conceiving. They changed the interface where you have to leave your dashboard to look at the Powerplug data which is just terrible. Their powerplugs are also full of glitches, one that I had to contact support 5 times of the course of the year and another that after 2 weeks no one can still over me a solution to. Their customer service is patronizing and unaware how their own technology works. There are many other products in the same price range that seem to have more concise and organized data. I regret my purchase immensely.
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Ultra Useless Ring
After selling the ring at super ultra price, on the claim that no subscription to use it, they want subscription fees for advanced features…. What a hypocrisy
Poor update
Really disappointed with the ‘new look’ app. Overly complicated and wasteful I terms of space used on front page. Battery life of ring is now poor and the ‘help’ section has been having issues for weeks. Regretting my choice now and wishing I’d looked further at the competition.
Good insights
I have a rare blood cancer that affects my everyday energy levels. Some days are good, some days are very bad but my ring catches it before I can feel it and it helps me pace myself so I know preemptively to take it easy. I’ve had this ring for over a year and it was one of the best purchases I’ve made. The new app layout took a little bit to get used to, I wish the power plugs were shown like they used to be on the main screen because now I have to dig to find specific stuff, but it’s still nice to get the reminders throughout the day. Especially the bedtime window for ultimate recovery!
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new UI is unbelievably awful
genuinely would’ve been a five star rating with the old system. this new UI is unusable and unappealing, I can’t access or understand metrics I was easily able to before. I used to look forward to opening the app every morning and now i barely open it, it’s really disappointing. please make an option to switch back to the old UI i’m begging, I really want to enjoy this again. 2 stars because the app is technically functional and ring support was helpful when I had a syncing issue
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Interface update is terrible
I love my ring and recommend it often. However the spinning ball update with tiny text is HORRIBLE. It’s hard to find what was easy to access before- notably as a woman I don’t want to scroll for ages to get to cycle tracking. I’m curious how this was piloted. Please redesign this with user input.
Decent but…
The temperature is inaccurate- and the so derives way too much from that one variable.
Don’t know that I’ll be getting another ring when it’s time…..
Don’t know that I’ll be getting another ring when it’s time…..
Not connect with Garmin
For about 2 months I am trying to get some answers why It stopped uploading the information from Garmin (workouts and all data), and always I get “still working on it”. My ring data is totally inaccurate without this connection. My active kcal aren’t as near as 20% from what I spend. Nor the hours in active. It’s just working to sleep tracking, but for that I might change for the Garmin band.
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Response from developer
Hey! We're here to help. Could you please connect with us directly via email at ultrahuman-care@ultrahuman.com and mention your Ticket Id: 99036750? This will help us review your case in detail and get this resolved for you as quickly as possible.
Customer support gone downhill
I chose ultra human over the competitors because of their good customer service. This has gone out the window since they implemented ai instead of customer support. I’ve had to message this bot for multiple hours through my work day to still not be allowed a ring replacement. Even after catching them out in multiple lies. The rings often have issues and stop connecting. They will then not help you and leave you with a very expensive piece of useless plastic
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The app is too difficult to use
I have had my ring for over a year and the most recent update, I cannot figure out how to do anything for the ring. The app is way too difficult and busy.
Awful new app
I don’t like the new app, as a marketer who’s always looking at customer journeys, the new app has far too many clicks to actually do anything. I don’t like that upon opening the app, I have to click to actually see my scores and get off the immediate sleep scores (which even then that’s just a small snippet). I like to see my stress levels so I also don’t like how difficult it is to see past data, previously I could just swipe left to see yesterdays data, but now I have to actually click off my stress levels and click the back arrow on the date, scroll all the way back down to the bottom and click back into my stress. The layout is horrific and it’s all so white, no option to use dark mode if I even remotely want it to look how it used to?It’s just a poor customer journeys all round. Please bring back the old design
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Response from developer
Hey Isabelle, thanks for sharing such thoughtful feedback with us! We appreciate you pointing out the changes you’d like to see. We’ll make sure your feedback reaches our team. Could you also drop us an email at ultrahuman-care@ultrahuman.com so we can take this forward?
CGM Glucose Tracking
Very happy with the Ultra human CGM. It is also integrated with AI which analyses your trends and gives reasons as to why it happened and what you could do better with regard to food intake.
Please remove the “sphere”!
What’s the point of the big ball that takes up half of the precious screen space. Please also stop showing the sleep data automatically at the beginning of each day - if I want to check them I’ll go check them. The automatic syncing forces me to wait for the data then manually tap to make them go away - but I just want to track my activities.
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Response from developer
Hey! We’d appreciate it if you could share more details about what you’re finding difficult or what you’d like us to improve. Please reach out to us at ultrahuman-care@ultrahuman.com and mention your Ticket Id: 97398382. We’ll be happy to look into your feedback further.
Disappointing
My husband and I were early supporters of this ring and really loved the product and philosophy. However, we’ve only been plagued with trouble with the ring devices. Be it dead battery, ring not connecting, or just sheer customer service, we have been very disappointed and feel misguided.
Garbage UI
Most confusing and useless UI ever. Make everything hard to find and difficult to read. Oura is simpler to utilize
Response from developer
Hey there! Thanks for bringing this to our attention! We understand your feedback regarding the new UI and appreciate you sharing your experience. Our team is actively working on making the interface more intuitive and user-friendly. If you have any additional feedback or suggestions, please feel free to reach out to us at ultrahuman-care@ultrahuman.com, and we'll be happy to take the conversation forward from there!
They’ve lost my trust
October 2026 review: I had high hopes with this ring. I had heard good things and it was nice to know there was a potential competitor to Oura that was cheaper AND with no subscription. Since buying the ring about a year and a half ago, they’ve had to send me 4 replacements, which seems great at face value but if your product stops working that frequently and with every software update, as a company, you have bigger issues to deal with. Now that the Ring Air is no longer being sold and they’ve updated the app to strongly push a subscription cost 😒 I’m being told that I’m out of replacements and I can pay to upgrade to the Ring Pro. So I’m being forced to now pay for “the upgrade” because of faulty equipment on Ultrahuman’s end? No thank you.
Additionally, my metrics were often faulty. My Apple Watch was clocking me at 1.5 times steps as the Ultrahuman ring. It wasn’t recording my outdoor time automatically like it was supposed to, etc etc. These are things that really subtract from the customer experience and have put a bad taste in my mouth.
Additionally, my metrics were often faulty. My Apple Watch was clocking me at 1.5 times steps as the Ultrahuman ring. It wasn’t recording my outdoor time automatically like it was supposed to, etc etc. These are things that really subtract from the customer experience and have put a bad taste in my mouth.
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Response from developer
Hey! We understand your concerns. If your Ring AIR is outside the warranty period and isn’t covered by an extended warranty, our team may offer a direct upgrade. Please email ultrahuman-care@ultrahuman.com with Ticket ID 96427911 so we can review your case and assist you further.
User friendly app Ring does not work
This is my third ring, it works for a period of time then stops working can’t connect with the app or the charger, eventually stops tracking everything. Don’t waste your money.
Great but hate the new app
Please please please give people the option to change back to the old layout of the app! The emerald stuff is horrible and the font is just weird looking. I dont like the calendar for looking up your sleep score whereas before you could see a whole overview of it. Really bad design. Please change it back
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Great Customer Sevice
After ordering my ring, the shipping date, unfortunately changed multiple times due to a delay in manufacturing. When I emailed customer service about it, they were extremely helpful and responsive. I did get my ring and I am loving it so far!!
![[solidcore]](https://cdn3.appshunter.io/i/Purple211/ecc0f2a684da71c0782ece8cc4014486/AppIcon-0-0-1x_U007ephone-0-1-85-220.png/128x128bb-75.webp "[solidcore]")