Doesn’t work
My ring stopped charging so they sent me a replacement and the replacement has stopped charging too, within months. They used to have a support function within the app but that no longer seems to be there.
Response from developer
Hi there, We completely understand your concern and are here to help. Could you please share your Ultrahuman account details with us at ultrahuman-care@ultrahuman.com? Rest assured, we will assist you right away.
Not all Fahrenheit
I selected Fahrenheit in my settings but the app continues to show Celsius in the “Slow down and recover” pop up. That matters to me.
New update 👎🏼
The new update is so difficult to navigate. The old version was much more clear and easy to see my health insights. Seems like the new version is focused more on aesthetic than accessibility.
Response from developer
Hey! We’d appreciate it if you could share more details about what you’re finding difficult or what you’d like us to improve. Please reach out to us at ultrahuman-care@ultrahuman.com and mention your Ticket Id: 91677761. We’ll be happy to look into your feedback further.
Not so good
While there have been some recent improvements and enhancements to the app, this latest iteration aesthetically is just ugly, clunky and not intuitive. I really wish you’d consider changing things back.
Beyond this, around 6 weeks ago after a firmware update, my ring which is 7 months old went from holding a charge on average from 3-4 days to less than 24 hours. Support was no help and now I have to charge my ring more than I get to wear it. And yes, I use chill mode and always have.
What was a useful tool now has become something that’s not mow due to the charging issue and now the abysmal looking app. Just waiting for my ring to die it’s slow death so I can go purchase an Oura which I should’ve just done to begin with.
September update. Ring gets worse and worse with every update. Just did a firmware update 3 days ago and today when working out, it stopped reading heart rate and other data. Held my hand inches over my phone for 5+ minutes and nothing. Now I have incomplete data. If you’re reading this, DO NOT buy an ultrahuman and instead, go with an o*ra!!!
Beyond this, around 6 weeks ago after a firmware update, my ring which is 7 months old went from holding a charge on average from 3-4 days to less than 24 hours. Support was no help and now I have to charge my ring more than I get to wear it. And yes, I use chill mode and always have.
What was a useful tool now has become something that’s not mow due to the charging issue and now the abysmal looking app. Just waiting for my ring to die it’s slow death so I can go purchase an Oura which I should’ve just done to begin with.
September update. Ring gets worse and worse with every update. Just did a firmware update 3 days ago and today when working out, it stopped reading heart rate and other data. Held my hand inches over my phone for 5+ minutes and nothing. Now I have incomplete data. If you’re reading this, DO NOT buy an ultrahuman and instead, go with an o*ra!!!
Show more
Still needs work
The ring app quite out on me while using workout mode when hiking. I was only able to get half the hike in and then it added a “outdoor walk detected” for the second part.
I wish there was more of a journal for day to day about how you felt with the sleep, activity, overall mood, and menstrual cycle.
I would like a place to view all of the day’s activities in one spot.
I don’t find the tags overly worthwhile.
Steps are very easily skewed with working with your hands, cleaning, washing your hair, etc.
I don’t find the rest of the app useful with groups and jade usage, but that’s just personal opinion.
I wish there was more of a journal for day to day about how you felt with the sleep, activity, overall mood, and menstrual cycle.
I would like a place to view all of the day’s activities in one spot.
I don’t find the tags overly worthwhile.
Steps are very easily skewed with working with your hands, cleaning, washing your hair, etc.
I don’t find the rest of the app useful with groups and jade usage, but that’s just personal opinion.
Show more
do no purchase
purchased my ring in oct 2025 and it’s already malfunctioning. customer support was great the first time around in sending me a replacement but now they’ve been mia. the rings battery kept draining overnight so i’ve done all the troubleshooting i needed to do and now it won’t even charge. i spend more time running diagnostics and charging it than i do wearing it for the intended purpose. so disappointed because i loved this ring in the beginning and had not stopped recommending it to my friends and family.
Show more
New app
New app is so confusing. I really don’t like it
Just buy the Oura ring
Got my ring May 2025 and by July had already quit working. Did all the trouble shooting, ended up getting sent another ring for free, however, now still doesn’t hold a charge very well. For how much I paid for it I’d expect it to function better. Customer service was nice I will say.
I miss the old app :(
The new app isn’t very user friendly. I loved that the old app would show your rings for the month. I also don’t like the landing page/dashboard. I like being able to see my steps without clicking into the movement part of the app. It just feels a bit overwhelming.
New UI is not Good
Recommend relooking at the UI and either bringing back the information at first glance or making the menu intuitive. The new pretty UI forces you to hunt for features that were once available at first glance and you have to dig deeper if you wanted to improve on those stats. The old UI’s tiles were right upfront giving you a quick summary and with one tap you went directly to the stats that needed to be improved and got what you needed. I don’t particularly care for the UI looking pretty but for it to be functional. It is starting to feel like the Ultrahuman Team is pulling an Oura and are moving towards monetizing its users.
Show more
Really no issues but
It’s extremely frustrating that I have to wait for it to generate my sleep score when I’m just going to check the battery level. It would be better if i could see that first or have it available at all times so i can check the battery & leave. I check my scores later so its super inconvenient in the morning. Sorry i totally forgot to say other than that, ive had no problems, im really enjoying the wrist freedom lol
Show more
Great but integration to Apple Health is missing
The app works really well overall, and I’m very happy with my Ultrahuman Ring PRO so far. The interface is great, and the insights provided by the app are useful and easy to understand.
However, I’m disappointed that the data collected by the Ring PRO doesn’t seem to be shared with Apple Health. At the moment, I can only see options related to caffeine and weight, but not important health data such as heart rate, HRV, sleep, or other metrics collected by the ring.
For users who are part of the Apple ecosystem, Apple Health is an important central hub for health and fitness data.
Is full Apple Health integration planned for a future update? It would be great to have the Ring PRO’s health and sleep data automatically synced with Apple Health.
However, I’m disappointed that the data collected by the Ring PRO doesn’t seem to be shared with Apple Health. At the moment, I can only see options related to caffeine and weight, but not important health data such as heart rate, HRV, sleep, or other metrics collected by the ring.
For users who are part of the Apple ecosystem, Apple Health is an important central hub for health and fitness data.
Is full Apple Health integration planned for a future update? It would be great to have the Ring PRO’s health and sleep data automatically synced with Apple Health.
Show more
Update sucks.
With every new update I find this ring more and more unuseable.
Jade rheir AI doesn’t help just gives patronizing automated responses. Seriously makes me sad. Today’s update made me cry. All my data was deleted for no reason
Jade rheir AI doesn’t help just gives patronizing automated responses. Seriously makes me sad. Today’s update made me cry. All my data was deleted for no reason
Новое приложение просто треш!!!
Ни за что не обновляйтесь на новое приложение, ужас ужасный. И раньше-то показатели надо было искать, все не нативно, куча лишней инфы. А то, что сделали сейчас это кошмар и ужас! У вас на экране будет висеть что угодно, только не то, что нужно. И настроить под себя невозможно. Верните хотя бы возможность сделать прошлый вид, а не это жуткое нечно в виде земного шара вместо трекера сна! Всерьез думаю выкинуть теперь кольцо, потому что видеть показатели легко и на одном экране стало нереально
Show more
Response from developer
Здравствуйте! Спасибо, что обратились к нам и поделились своим отзывом. Мы обязательно передадим его соответствующей команде, так как относимся к отзывам очень серьезно. Если вы хотите поделиться дополнительными мыслями, вы можете связаться с нами по электронной почте: ultrahuman-care@ultrahuman.com.
Awful New Update
I’ve had my Ring Air since January 2025. A few hiccups, but no issues, until now. There isn’t a problem with the ring, it’s the new app. No idea what the spinning marble is supposed to do, but it’s a waste. The previous version you could easily see your stats and charge. Now, good luck. The UI is crowded and the fonts aren’t legible. I have no idea about my stats and a few clicks in to menus to get ring health. Luckily some of the data goes in to my health app. But with this update, I really don’t know if it’s worth investing in the Air Pro. Roll back to the previous format please
Show more
One year of use
I got this ring just to check myself, the first ring i received was not working. I used the app to troubleshoot and it still didn’t work. Ultrahuman is amazing, they sent me a brand new ring right away! I had that ring for about seven months before it gave out on me… The battery stopped charging… I reached out again and they sent me a new ring. This ring is working amazingly it’s tracking everything and I don’t have complaints. They’ve been very responsive and they make it so easy to communicate. I’m all about giving the product a second try and I don’t regret it.
Show more
New update
I really don’t like the new update, the old version was easy to navigate. This one is not
Choose Someone Else
I purchased the plan that if I lost my ring or if I needed to downsize my ring due to weight loss they would send me a ring. Once during the plan period which is 2 years. I need to downsize due to weight loss. The ring has slid off my finger twice. I am 18 months into my 2 year period. I requested the ring 3-4 weeks ago. All I get is an AI response.
Show more
UI/UX Update
Guys that was a mistake. New design is not user friendly, no logic. Hard to compare the results and no way to find anything from the history.
UH is amazing!!
While metrics keep you informed about lifestyle, there’s so much you can do based on the guidance. Highly recommended!
