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Eyes:On

Eyes:On

by Market Force Information, Inc

210 ratings
52 reviews
💼 Business
🛍️ Shopping

Archived App

This is an archived listing of the app previously available on the App Store.

Although the app is no longer distributed by Apple, you can still view its description, screenshots, version history, ratings, and metadata for reference.

Details

Released
January 12, 2016
Updated
December 14, 2018

Developer

Market Force Information, Inc
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Eyes:On screenshot #1 for iPhone
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Reviews summary↘︎
⭐52
Reviews↘︎
🔄6+ apps
Alternatives↘︎
❓4 answered
FAQ↘︎
📦w/o updates
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About

This app helps businesses protect their brand reputation and improve customer experience through location-level solutions. It offers tools for mystery shopping, customer surveys, and operational excellence measurement. Mystery shoppers can find and complete assignments, while internal auditors can upload custom questionnaires.

✓Mystery shopping assignments
✓Customer experience surveys
✓Operational excellence measurement
✓Brand reputation protection
✓Internal audit tools
✓KnowledgeForce platform integration
Show original description

What users say about Eyes

Reviews of Eyes are mostly negative: the Business app is rated 3.5/5 from 210 App Store ratings. What users like most: convenient for checking shops, easy to use when working. Top complaints: frequent crashes, app won't open. Summarized from real user reviews.

Positive things

  • 👍Convenient for checking shops
  • 👍Easy to use when working
  • 👍Useful for reviewing guidelines
  • 👍Can assign self to tasks
  • 👍Good for pocket money
  • 👍Simple and reliable
  • 👍Great concept

Negative things

  • 🐛Frequent crashes
  • 🐛App won't open
  • 🐛Login issues
  • 🐛Slow loading times
  • 🐛Cumbersome and poorly laid out
  • 🐛Limited functionality
  • 🐛Difficult to use
  • 🐛Not available in USA
  • 🐛Kicks out after inactivity
  • 🐛CPI view doesn't display
  • 🐛Cannot upload pictures
  • 🐛No support for US sector
  • 🐛App does not update shops on map
  • 🐛Frozen app
  • 🐛Losing connection
  • 🐛Reporting issues
  • 🐛Customer service unreachable
  • 🐛Inconsistent shop sorting
  • 🐛Low pay for shops
See all reviews

What's New in Eyes

1.4.10

December 14, 2018

- Minor bug fixes

User reviews

Most RecentHighest RatedLowest Rated

Can’t get logged in

All of a sudden I cannot get logged in. In the corner of the screen it now says “UK” instead of “US” how do I fix this? The app is much more convenient to use than the website, when I can log on anyway.
Kk8.4evans20

I couldn’t get a registration

I tried with my email do a registration but always was not password correctly please help me with registration Please renew my eyes on I couldn’t get registration I can’t open the page and watch how is a task I don’t understand where should I get my password, if I enter mine, the program shows that it is incorrect, I have tried to change it many times and still cannot register
Show more
NNat?aliia

I couldn’t get a registration

I tried with my email do a registration but always was not password correctly please help me with registration
NNat?aliia

crashes

Won’t let me pull up the shop guidelines. They appear for a split second and then the app crashes.
It would be nice to have FaceID ability to login.
DDoug526

Kickout

The app kicks you out after only about 15 or so minutes of no use. It's very frustrating when you have to be answering questions for tasks or just having to log back in every time you want to view jobs.
SKSuh K
See 47 more reviews

Developer apps

CaseClosed
CaseClosed

Case management resolution

💼 Business
Free
Eyes On Global
Eyes On Global

Eyes On Global

💼 Business

(88)

Free
Eyes On Audits
Eyes On Audits

by Market Force Information, Inc

💼 Business
Free
See developer apps

User experience

🐞

Reported Bugs

29 issues

Cannot get logged in

Bug

Password incorrect

Bug

App crashes when pulling up guidelines

Bug

App kicks out after inactivity

Bug

CPI not loading

Bug

App only supports European locations

Bug

App does not update with relevant shops

Bug

App will not open

Bug

App crashes after loading

Bug

No longer works on iOS 14.2

Bug

CPI view doesn’t display

Bug

Only download UK version

Bug

App is not in USA

Bug

Slow loading pages

Bug

Cannot login, email not recognized

Bug

Cannot upload pictures

Bug

Paperwork link does not work

Bug

Loses connection

Bug

App doesn't work

Bug

Cannot login, wrong credentials

Bug

App won't let you look for shops beyond current location

Bug

Cannot make an account in US

Bug

Cannot log on

Bug

Information invalid, email not on file

Bug

Frequent crashes when clicking map or uploading pictures

Bug

Buggy shop reporting

Bug

Dropdown boxes don't work

Bug

Cannot sort shops

Bug

App crashes when uploading pictures

Bug
✨

Requested Features

9 requests

Face ID/Fingerprint login

Feature

Ability to search different locations

Feature

Ability to store password

Feature

Manage profile and payment options

Feature

Allow phone rotation for guidelines

Feature

Filter shops by area

Feature

List shops by date order

Feature

Enter pics & receipts from phone

Feature

Add discrete timer

Feature

FAQ

What does the Eyes:On app do?

The app provides location-level solutions for businesses to measure and improve operational excellence, customer experience, and financial KPIs. It facilitates mystery shopping, customer surveys, and internal audits to protect brand reputation and enhance customer satisfaction.

How can mystery shoppers use the app?

Mystery shoppers can use the app to find nearby shop assignments, complete questionnaires directly on their phone, and upload completed questionnaires along with any necessary images. This streamlines the process of gathering feedback from the field.

Can internal auditors use this app?

Yes, internal auditors can utilize the app to upload their own custom questionnaires. Employees can then complete these audits through the app, and the collected information is uploaded to the KnowledgeForce platform for analysis.

What kind of data can be collected?

The app supports the collection of data through mystery shopping questionnaires and customer experience surveys. It also allows for the upload of images and information gathered during internal audits, contributing to a comprehensive view of business operations.