Notifications keep breaking
After installing the app, after about a week or so, the notifications stop coming through and the only way to get them to come back is reinstalling the app again. Frustrating. It’s not a settings issue as nothing has changed since install.
It’s really awful UX
This app doesn’t make use of any password manager. It loggs you out all the time.
Keeps sending irrelevant push notifications that contain advertisements and keeps telling you in emails you could turn on push notifications and turn off the emails. It’s one of the most annoying apps for such a simple job.
Keeps sending irrelevant push notifications that contain advertisements and keeps telling you in emails you could turn on push notifications and turn off the emails. It’s one of the most annoying apps for such a simple job.
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No notifications
The app doesn’t notify me of new messages and updates even though I have notifications turned on
Notifications don't work although they are enabled in my phone's settings
Fix phone notifications, please. I need to have emails notifications enabled to be up to date :/
Does not allow autofill
I cannot raise payments in the app as it will not allow me to autofill information from saved credit cards. The feature was there before but now is gone
Uploads won’t load
My sons nursery upload videos and pictures of their Day and none of the videos seem to be loading after freshing the app and deleting re installing it too. Tried this on my partners phone and still the same problem
Basically useless
The updates (observations) are far from real time and follow days or weeks after the nursery adds them. They’ve told us that the app queues them up and posting them to us is delayed.
Annoying notifications
When I get a new communication from the nursery the red badge just stays there long after I read the message, making you wonder if there’s a new message or just the one you already read
You can find way better app out there!
Not user friendly at all. This is by far one of the worst app stored in my phone (I have no choice, it’s the one imposed by the nursery). It’s like it was designed 20years ago!
Constant error messages
Unable to use at all. I receive notifications to my device but when I click on the app to look at them I receive constant error messages either saying I have no internet connection (which I do) or just a message saying an error occurred. Our nursery has recently transferred to this app and I can’t use it at all
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App doesn’t work
I’m running on IOS 18.6.2, app was working fine but now it doesn’t work at all, tried deleting and redownloading but it still doesn’t work
Failed
Tried to open the APP for 1000 times but it keeps showing no connection to internet! There has no problem with my internet at all! Tried to restart and remove and install again nothing works!
Very limited functionality
There is no search function or area in the app for the nursery to store policies or processes. So if you need to know these things this app is useless. The app should be good at providing a timeline of photos and updates throughout the day but it’s often very delayed. Up to 24h behind sometimes! Oh and the notifications are useless, they are duplicates of each other and never actually tell you what they are - meaning you end up with a sea of notifications that all say “a new post has been published “ and nothing else.
If you’re a nursery considering this app - honestly don’t. You’d have more functionality and usability setting up a WhatsApp group!
If you’re a nursery considering this app - honestly don’t. You’d have more functionality and usability setting up a WhatsApp group!
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I don’t recommend it
An app in 2025 that doesn’t allow to zoom in on pictures..how is that even possible?
An app that sends you delayed emails from the past week.
The only reason why we use it it’s because that’s the only way to get updates from the nursery.
An app that sends you delayed emails from the past week.
The only reason why we use it it’s because that’s the only way to get updates from the nursery.
Does not work
App does not load, doesn’t let me in to see anything. Messages don’t work properly. I can see im getting notifications but no good if i cant access the app. Don’t fox something thats not broken.
Is this their first app?
Why our nursery chose this I’ve no idea. Messaging doesn’t work, I can’t read most of the messages except for the first few words, I can’t see my partners messages, I can’t provide information about my children eg dietary. So called new features haven’t actually been implemented.
At least it’s free I guess
At least it’s free I guess
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Unusable
Since the update I can’t get into this app because the ‘what’s new in version 5.0.3’ window blocks the front page. I’m unable to scroll down to read the entire message and I’m unable to close it.
I’d be amused by the irony if I didn’t need to get in to check on my child.
Also there is no option to personalise notifications, meaning an alert telling you your child has successfully eaten a breadstick is treated with the same gravitas as a message letting you know the nursery will be closed.
I’d be amused by the irony if I didn’t need to get in to check on my child.
Also there is no option to personalise notifications, meaning an alert telling you your child has successfully eaten a breadstick is treated with the same gravitas as a message letting you know the nursery will be closed.
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No longer able to zoom into photos
No longer able to zoom into photos
Please fix uploading media
Adding observations doesn’t allow for multi-select and a bug means a Discard notification pops up as you’re selecting images
Not convinced
The app seems to be improved, but legacy messages have disappeared entirely and attachments in new messages (e.g. pdfs) have to be saved and downloaded elsewhere in order to be viewed. Clearly basic usability was overlooked in the update. There is also no draggable scroll bar to browse the timeline. :(
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