EZ TAG User Reviews

EZ TAG
EZ TAG
Harris County Toll Road Authority

What users say

Top reviews

Add Apple Pay

Add Apple Pay as a payment method.

Great app!

The EZ TAG app is fast, easy to use, and makes managing toll payments simple. Checking balance and adding funds takes seconds. Super convenient and reliable.

Response from developer

Thank you for your positive review!

Lies about pricing

I’ve been checking my activity for about a week now and all my trips have been $1.50. I’ve been getting charged 1.50 ONCE everytime i used the tolls. Now i pay it and all my “hidden” tolls are up to see. Three or four tolls paid for everyday instead of one. Why not show me this information when i was low on funds playing my trips.
Show more

Response from developer

HCTRA toll transactions typically post within a few business days. Toll transactions from other agencies may take up to 60 days to post to your EZ TAG account. You can view HCTRA toll rates at https://www.hctra.org/TollRates. If you would like to follow up, please contact us at www.hctra.org/HelpAndSupport or call us at 281-875-3279 to speak to a representative.

Much improved!

App has come a long way, everything functional now. Thank you!

Response from developer

Thank you for your positive review!

Great

Downloaded the app. It’s so convenient and easy to manage account. No need to login every time. Can get all the account specifics, add vehicle, make payments.

Response from developer

Thank you for your positive review!

Horrible

All the money these people make and can’t even spring for a decent app

Ez

I was a txtag customer transitioned into the ez tag and so far it’s been a good one and the customer service has been great!

Response from developer

Thank you for your positive review!

Smooth Transition

It was great experience transitioning from tx tag. App is very intuitive and easy to use.

Response from developer

Thank you for your positive review!

Easy to use

Easy way to manage account

Response from developer

Thank you for your positive review!

Unbelievably unnecessary security

I was simply trying to make a payment through this app and instead of just sending a code or something simple it tries to make me select pictures of traffic lights out of a bunch of squares and some of the squares have a tiny part of the traffic light in it so you don’t know whether to choose only the squares with the whole traffic light or every one that has any part of a traffic light in it. Anyway, it didn’t work and it was so frustrating. I had to go online to pay. Won’t be using this app again.
Show more

Never working

Any time I ever need to use this app is always say it’s services are offline. Or takes 3 decades to open in the first place. This should not be the case.

On iOS 26

On iOS 26, the app crashes immediately when attempting to edit information

Inconsistent maps

I don’t understand why some activities can have a mapped location and others don’t. It should be all, you must have the locations of the tag detectors somewhere.

Why so difficult

Not at all user friendly. Need to make it simpler especially for senior citizens.

Terrible

This app is so jank it seems like a scam… 0 effort at behaving like a modern iOS app; it’s barely functional as a website replacement.

Works great for me.

Just downloaded. Quickly set up my account and auto billing with zero problems.

Response from developer

Thank you for your positive review!

Basura

No te facilita las cosas falla cada maldito momento desde el registro si vas a crear un app con tantas fallas mejor no pongas nada

Easy

I been having the app for a year, I like how I can see my Toll transactions and I can add money to the toll wallet 👍🏻

Response from developer

Thank you for your positive review!

Great transition from EZ Tag

I just completed moving my EZ Tag account to HCTRA on their website. It was a little time consuming setting up a new account, but the instructions were clear and I got it accomplished. All my activity, credit card info, and three vehicles transferred correctly. I then installed this app and logged in. All information is there! So far, so good. 👍
Show more

Response from developer

Thank you for your positive review!

Simple and easy

Setting up an account was quick and straightforward, making the whole process seamless from the start. The app itself is super convenient for checking tolls.

Response from developer

Thank you for your positive review!