App broken
Tried to add a rental vehicle to my transponder but the UI for adding a vehicle is broken. The “plate type” field takes you to a blank page with no option to choose a type or enter manual info. Cannot progress past this.
APP NOT NECESSARY
This is a third party app and not necessary to maintain your EZ Pass account. Also, you are charged a fee whenever you use the app to replenish your account. Go directly to rough EZ PASS MA instead.
Scam/Fake App
This app is not real!! EZ tolls doesn’t have a app, you have to get through the place in person to pay!!!
Does not work
Tried to add a car. The Plate selection feature does not work
Too bad
I've been trying to enter the app for 2 days and nothing works. They say my email is not valid but I don't have another email other than the one I've always used. I can't understand
So far so good - NOT OFFICIAL
I like it a lot but it is not an official app.
Scam Alert
These people have been charging my card every time it drops below $10.00 but EZdrive Ma have never gotten a penny from them. So i got an invoice now from EZ drive owing them $46.20 after a month and a half of supposedly making payments .
Fake !!!
Fake !!!
Necesita mejorar
The application takes a long time to update the balance, it freezes all the time..!!
Beware fraudulent app
This app is a fake! The state of Massachusetts EZ pass does not acknowledge this app. The money you put on your account does not go to your MA transponder. They money goes into the cloud somewhere. When asking Mass EX pass they say it’s a 3rd party company and they take no responsibility for the mo eat that was put in the account and you are still responsible for all payments. Your money why is lost! This is a fake app! Please do not get stuck in the same spa it I am thousands down the drain on this app and now I still owe all e pass fees along with major fines now.
Massachusetts, please shut down this app and help the people of the state get there money back!
Massachusetts, please shut down this app and help the people of the state get there money back!
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This is a FAKE FRAUDULENT APP
This app is not associated with the MA DOT, which I was told in person by a rep in their office. I got billed a huge amount and letter of non-payment, but I’d been paying into this app for over a year. Meaning they accepted tons of payment, even the location tolls mostly looked consistent. So, I paid them tons of money, they had my location data, and my financial info. It’s a scam.
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Read the fine print not affiliated with E-Zpass
I thought this was a E-ZPass MA app. According to E-ZPass MA there is no affiliation and I should delete and erase all my information. It works till I updated my payment details on the app and then received a letter from E-ZPass MA saying I need to update my payment because what they have on file isn’t working! That’s when I called and I started putting the pieces together and really looking into the app fine print. Found customer service phone number and guess what? A recording saying we are unavailable at this time.. blah blah blah!!! … It does work but I don’t want to take the chance on one day it doesn’t and have no way to contact a live person..
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Who designed this horrible app??
I guess you get what you pay for and it’s quite a parent that this company cannot afford real IT people to create a decent app. The amount of money that you have on file should not be in Red. If it is positive it makes me think I am in the negative. This is such a convoluted app and should be redone by proper people who know what they are doing. This just might be one of the worst apps ever!! They don’t know how to use a proper plus sign or a minor sign. Someone still in school in their first year probably designed this app. Absolutely awful.
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Works the first time then is unreliable
Used this to register a rental car. Worked the first time. I think it must be bugged, because now when I log in my own car that I registered is gone. I tried to register a car with NY plates and it says that I need to pick a license plate type but it does not have any license plate types for me to select. Not very a useful or reliable app.
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Broken
This app is broken, has been for a long time. There is no way to select a plate type when adding a new vehicle and thus no way to add a new vehicle. Told them about it and they have done nothing…. So stupid!!!
Terrible UI
The amount of money you have in the app always shows up as red, which always makes me think I’m forty bucks in the hole until I get to a PC and check the site online. This is terrible UI and absolutely useless for anyone who’s colorblind. Ideally the amount of money you have would be black, and a negative sign would be applied if you are in the hole.
Other than that the app is extremely bare bones but does its job. Meh about the service fee, I get that payment processors need to take their cut and it’s more of a convenience fee for me than anything.
Other than that the app is extremely bare bones but does its job. Meh about the service fee, I get that payment processors need to take their cut and it’s more of a convenience fee for me than anything.
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Not showing correct toll amount
It’s not deducting the correct amount of money
This app is terrible
This app is as bad as living within Massachusetts itself. The official website is trash and so is the app. Massachusetts just loves taxing us for nonsense 🤦🏾♂️
Ez scam
EzPass looks legit but it’s a third party that wants your info-data. Avoid giving away information to this bull&$iter.
Add Vehicle Function
The add vehicle function is un-usable as the select plate type function does not work.
Is convenient on the road
Needed to add funds while on a road trip. The app did what I needed but I’m not sure if I’m happy about the $1 service fee.
