EZ Tolls NY User Reviews

Customer Experience

Positive experience12.9% of reviews
Neutral4.3% of reviews
Negative experience82.9% of reviews

~ Based on 70 written reviews from the US App Store.

Is EZ Tolls NY Safe?

EZ Tolls NY has mixed safety signals based on user ratings. AppsHunter Safety Score for EZ Tolls NY is 51/100.

This assessment is based on 105 user ratings, with an App Store average of 2.4/5.

Safety Analysis

30.5% of ratings point to a safe experience
8.6% of ratings suggest some concerns
61.0% of ratings point to a risky experience

~ Based on 105 App Store ratings for EZ Tolls NY.

Is EZ Tolls NY Legit?

EZ Tolls NY appears to be a legitimate app. AppsHunter Legitimacy Score for EZ Tolls NY is 85/100.

Based on 85 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

STOPPED WORKING

This was just a standard app to be able to see what your balance was and to add a credit card to fund. For the past three months, I try to add funds when close to being depleted, and I get a message that says that my card cannot be used at. My wife experiences the same thing I called Ez pass of New York and they have no clue because they have nothing to do with this app. Does anyone else experiences? Is there going to be an update? Somebody needs to fix this issue.
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Scam!!!

DO NOT DOWNLOAD!! The official app for NY Ez Pass is “Tolls NY”. Funds uploaded in this app do not make it to your ez pass account and trying to get answers or support is useless and nonexistent. DO NOT DOWNLOAD!! I would give 0 stars if I could.

Costumer

This app and e-zpass ny are one of most us less app i ever face, it never works the website never work.

account MANAGER

EZ Pass is no longer receiving our payments when paying through this app, but the money is going somewhere. Do NOT give this app your credentials, as it is likely just taking your money.

Questionable

I’ve had this app for a couple of years, it worked well,until,recently. It would not accept either my id or password. I got ac”code” to sign in and each time it said the code was not correct ( it was, all 3 times). So I removed the app and reinstalled it twice or more. It still won’t work. BUT if I go directly on the website everything ( id, pw & codes) work. What’s the point if having an app if it won’t work.
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Update the app account

EZ Pass stated that would be an inconvenience up until April 15, 2025 and I still cannot get in it and I called and was on the phone for hour and four minutes and finally got someone and then they disappeared off the phone

Useless

This app is what one would expect from the government of NY. It is impossible to set up credentials and then log in. In short, it is useless.

Yes: this is a scam.

I just contacted E-ZPass NY and they said there's only one app for accessing your E-ZPass on your phone, and this is not it. if you have ever logged in using this app, go to the EZ Pass website and change your password immediately. Because this app is a phishing scam.

Fake

This should be removed from the app store. It confuses users from the real one.

Not the real E-Zpass app, 3rd party

This is a third party App that will charge you fee to pay your E-Zpass… you could just download the real E-Zpass application and pay directly

Fake fake fake

This is not the official EZ Pass App. It’s fake. My guess the most innocuous thing is they make money on adding funds to your account. The worse is they are stealing data. Shame on Apple for allowing this in the App Store.

Ezpass are Crooks!

I have an ezpass and because i went over, and didn’t replenish it, I was charged $220.34 for two trips worth $20.34 a month later.
Administration fees, they say… and their costumer service is just as bad. I felt I was talking to a collector agency from the beginning.
Horrible! Can we unite and sue the mta/ezpass for highway robbery? I mean, literally!
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Trash app

Don’t waste your time downloading this app it’s not actually managed through New York State. I wouldn’t be allowing this app to have access to your EZ-pass account and credit card information.

Not official one!

Don’t download it. It’s not official EZ pass app. They gonna charge you money for just fund transfer. EZ pass do have official app. Just look for it and get it.

Thank you.

Phishing app

After taking the money out of bank account, they deposit it on initial sign up however few days later will call back the money from ezpass account. I’d steer away!

The new security question is a joke

I was okay with the experience until the latest feature of the security questions. You can’t even see the full sentence of the security question, how can you put your answer? No basic testing before the release at all.

Horrible

Hardly ever works. Freezes every time and impossible to update or edit info.

Seriously ?

Why is this app still on here ? It’s an actual scam .. I called ez pass because I was getting fines and turns out they were never paid .. that’s pretty sick this was a while back and it’s still up here

Waste of time

This app is a total waste. It works, but they charge $2 for every deposit to your account.

I didnt know there was an actual app certified for tolls. Thought this was the one. There’s no reason to use this one for NY.

Sneaky

No options on the app to remove your information. If I simply delete the app do they retain my card info? For some reason the app has all of my credit cards on there. I did not add them. How did they get access to it? When do they collect that $10 fee to maintain a service I did not realize I was buying? How did this get past Apple App Store?
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