EZO User Reviews

EZO
EZO
EZ Web Enterprises Inc

Customer Experience

Positive experience48.6% of reviews
Neutral11.4% of reviews
Negative experience40.0% of reviews

~ Based on 35 written reviews from the US App Store.

Is EZO Safe?

EZO appears mostly safe based on user ratings. AppsHunter Safety Score for EZO is 79/100.

This assessment is based on 67 user ratings, with an App Store average of 4.1/5.

Safety Analysis

73.4% of ratings point to a safe experience
9.4% of ratings suggest some concerns
17.2% of ratings point to a risky experience

~ Based on 64 App Store ratings for EZO.

Is EZO Legit?

EZO appears to be a legitimate app. AppsHunter Legitimacy Score for EZO is 80/100.

Based on 80 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Wish I’d kept the previous version

iPhone 14 won’t scan the barcodes because the app can’t focus the camera, at least the old one worked

App hasn’t been working for 3 days

App stopped working after “Update was coming soon.”

Great Program, not so intuitive App

The program is amazing, easy to use. And works for the applications that we need it for. However the app seems like it needs some updating. The online based version is better on my phone then the app.

Much to be desired

Overall this is a functional app with a decent UI which is great. The problem is this app still has glitches, bugs, and a lot of additional UI to be desired. For example, assets are laid out in one long page with a switcher at the bottom. There is not an easy way to switch between asset pages. Also, when opening an asset, I frequently encounter a bug which locks up th app and freezes, and I have to restart the iPad (restarting app doesn’t help) to regain functionality. Also, adding photos to assets is not easy, there is no real way to remove the current picture and replace with a new one - once you’ve taken it, it’s there to stay. If I did a bug list I could list a lot of things. Overall this needs real beta testing and bug fixes and continual UI improvements (and that appears to not be happening)
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Love it

It's changed the way we do business. Very easy to use.

Technical Service Training Lead

Easy to use.

Love EZO!

Not only is the program easy to use but the support the team provides is outstanding. Furthermore the customizing ability is amongst the best feature. With many moving parts in our day to day work, the ease and on the go app makes tracking all items effortless! HIGHLY RECOMMEND!

Great product

I have been using this for several years now at my work and it is nice and easy. Helps to maintain maintenance schedules and item location a lot.

Getting better and better!

The developers are very attentive. After contact them with some changes and issues all were addressed and the new version is fantastic. None of the previous issues that were there before and the app is much smoother to use. Great app now. Thanks!

Great app!

This app is terrific! Simple to use, effective, & really allows our company to manage our assets from anywhere. The bar/QR code reader is a fanatic feature that works great. Definitely recommend.

Great tool for our department

Allows our techs and front desk personnel to check out hardware to Staff and Students very quickly. Also provides a way to quickly audit stock levels without pulling stuff off the shelves.

Great app overall!!!

A very useful website now made on-the-go! easier access to my company's inventory files wherever I am! Have been using the site for over a year, overall, EZ Office Inventory is a great tool to keep track of your inventory and be ready for annual inventory checks!

A must have

This is a great app! If your using this software you need to have this app, it couldn’t make life any easier. Having it all at your finger tips makes thing much smoother and fast to deal with. Super easy to use and looks great!

Alerts

Overall great app easy to use. Works well in an outpatient hospital setting. It would be nice however if there were expiration alerts available for all users and not just the account holder. This would allow for more people to be vigilant to help remove expired items. The ability to also add multiple expiration dates to one inventory item would be valuable too. We have a variety of lot numbers with different expirations. The simple alerts for the various location help to keep us compliant when we get audited.

Overall great app
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Great!

Great app with convenient on the go features. Good tool for our techs in the field who need to transfer tools quickly. I would definitely recommend EZOfficeInventory. You get a lot of capabilities for your money and the app makes those capabilities convenient and easy.

Functional

Overall a useful application. The ability to scan in assets and see all assets checked out to a user are particularly nice.

I would really like to see an option to search for and create users, currently you have to generate a report to find what assets a user is in possession of.

Good

Could use some feature upgrades. Does not work without cell signal. Keeps logging me out when I want to stay logged in. Support needs some training, expediency and a willingness to help. Overall I get the feeling that the company has grown to quickly and the left hand is not talking to the right hand. If you try to use the API to create any calls, be prepared to set up your own testing environment. Overall a decent platform, but administration and support need to figure out that they work for the customer and have a responsibility to make the customer happy. Note to whomever replies to this review: posting the same "note" to every client is what I'm talking about above. If my concerns are not addressed in the response, I have no desire to keep emailing support, when I get the same pass the buck response from them.
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Response from developer

Hi, thank you for taking the time to review our app. We recently released updated version which resolved logging out issue. If you have any further suggestions, please reach out to our support team at support@ezofficeinventory.com

Not intuitive

I guess once you've worked with it for a while it's easy. But starting out it's an absolute nightmare. Just plan on an hour or two to get your first item added into inventory

New Design/Layout Not an Improvment

The new updated design is not an improvement. Text is too large and truncates everything. Search also seems to not work the same as the old app.. Needs an "advanced search" to filter results.

Very useful

We needed a way to track our equipment and who has it. This worked perfectly for us

Response from developer

Hi Jim, we appreciate you taking the time to review EZOfficeInventory app. We're glad that it's making it easier for you to track your equipment. We are always working on improving our product so if you have any suggestions for us, please share them with our support team.