Brooks
The app been down for 3 weeks I feel bad but three weeks
The app has been COMPLETELY inoperable for 2 weeks
The app has been COMPLETELY inoperable for 2 weeks, and unreliable even longer. That is honestly unacceptable, it’s quite evident that MANY online banking platforms use the exact same “app”, just branded differently. So why is it that this one is the only one that I’ve had issues with?
App hasn’t worked for several weeks
Time to find a new bank. I can’t deal with a broken app anymore. The fact that it hasn’t worked for WEEKS is unacceptable.
Fix the app!
It’s May 22nd and the app has now officially been down for an ENTIRE week! Fix it!
Not working
Get the app to start working. This is my only banking source and it will not let me transfer or pull out money. This needs to be fixed as SOON as POSSIBLE like NOW
Exceptional service!
Jennifer Cowherd!!!
She is the absolute BEST!
I’m a little nutty an forget things I bother her all the time I have messed up my app. She always graciously helps me! I REALLY appreciate HER! Also everyone else!
Hopkinsville Ky Branch
Thank you so very much!!!
Crystal Leonard
She is the absolute BEST!
I’m a little nutty an forget things I bother her all the time I have messed up my app. She always graciously helps me! I REALLY appreciate HER! Also everyone else!
Hopkinsville Ky Branch
Thank you so very much!!!
Crystal Leonard
Terrible app
This app is awful. Has many glitches. Many times it won’t update my balance or activity for 3 months and when I call about it they can’t help. Iv done all the things they tell me to do to fix it but it doesn’t work. Currently it won’t open and tells me to update yet there is no update. So I hit the open app and it again tells me to update. It’s very inconvenient
Show more
I’m having trouble with the app
I use the app very often. For the past several days I tried to log in and I’m told I need to update. When I go to the updated it just says open and then it is a revolving door. I need help, please. Thanks!!
Issues with updated information
At least 3 times a week I receive a notice that says “Do to an error on our end we cannot update your account information.” Or something similar to that. I have deleted my app twice and re-added it.
Best Ever
I have done business with F&M for years and they are the best ever or I would never stay!!
Luke Tyler Branch Manager
Mr Tyler is one of the best. He is one of the most kind, gracious, respectful and caring person. I truly believe Thant if you only $10 in the bank or you had only $100,000., you would be treated the same.
Hasn’t ever worked for me
I’ve downloaded this app multiple times in order to use the mobile check deposit feature. It hasn’t recognized my login every time, and every time I’m on the phone with the bank resetting my password, but the login always fails. I can log in via the browser without any trouble, but the mobile app has never worked for me. Nobody at the bank knows why, either.
Show more
Concerned with the accuracy
I have had some recent problems with the app. I am concerned about the fact that doesn’t update sometimes when I log on. I get error messages often that says it can’t update.
I have had to delete the app twice and reinstall it because it wouldn’t let me in. The screen would take me to my password login over and over.
I communicated with a customer service rep and they told me to delete it and reinstall.
It is imperative that a banking app is able to update and be accurate and accessible. Please fix these bugs.
I have had to delete the app twice and reinstall it because it wouldn’t let me in. The screen would take me to my password login over and over.
I communicated with a customer service rep and they told me to delete it and reinstall.
It is imperative that a banking app is able to update and be accurate and accessible. Please fix these bugs.
Show more
Remote deposit
You have no idea how helpful this is to me and every other elderly person!! Thank you having it.
Barbara Allen
Barbara Allen
Local Bank with Big App eal
For a local/regional bank, the App does a lot on the fly! Transfers, pay bills, check balances, contact support. All good stuff!
F & M
F &M has great people. They give fine service to us.
Can’t see or print out a statement on mobile app
What’s the point of having an app for the phone that doesn’t offer you a statement let alone a simple print option. There’s no transfer options available to me for some reason and nobody can trouble shoot this through CS. Big flop as far as I’m concerned. I guess it’s regional time
Easy
Love my F&M mobile app!
Very convenient
I love how convenient this app is. I can easily deposit check, make transfers and see my balance. Love it!
Fix Bugs
Every time I try to login to my account, it always says Error cannot access your account. Idk how I’m supposed to keep up with my account when it never refreshes and always gives me an error. This happens at least everyday, no matter what time it is and on my husbands phone, the correct available balance never updates at all! I love this bank and the app, but please fix what is causing this!
Show more
