Gutted
So sad to hear this is being stopped. I use it remotely to change my parents who don’t deal in technology. To lose this feature and ease of operation it’s depressing. This is the best app ever for the device.
Fantastic
Great way to stay in touch with the family
Always loading photos which are displayed on the portal through the portal app which is easy to use
Family memories and occasions just a tap away
Thank you Portal
Great present to gift x
Always loading photos which are displayed on the portal through the portal app which is easy to use
Family memories and occasions just a tap away
Thank you Portal
Great present to gift x
Facebook Portal helped through the Pandemic and still going strong!
Please keep supporting Facebook Portal. Our family depends on this product daily and my mother enjoys seeing the photos rotate and refresh. When she struggles to use her phone, Facebook Portal is always there and even her staff love using it to call family members daily. The automatic camera tracking works great and the speaker/mic are always reliable. Make a new model and we will buy multiple. Thank you all for the great work with this product!!
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Disappointed, discontinued
Just had a notification to inform me the app will no longer be available after the 31st January2025 and to download content! How am I supposed to download content when I can’t even access the app to download anything!
I’ve tried all trouble shooting online! But nothing is working!!! Very disappointed please fix this before the app closes
I’ve tried all trouble shooting online! But nothing is working!!! Very disappointed please fix this before the app closes
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Discontinued app? No! please don’t do it!
Each of our family has the Facebook portal and we will have loads of photographs that we have loaded up using the Portal app.
What an earth will happen now as I’ve just received a message saying that the Portal app is being discontinued in January 2025, which is only a month away !
What an earth will happen now as I’ve just received a message saying that the Portal app is being discontinued in January 2025, which is only a month away !
Thanks
Just wanted you to know we regard the portal as my memory bank. I am training to figure out how to have it on my tv. We would like to have it running all day on a bigger screen so we can watch our memories as we go through our day. Also not sure how much it will hold. We are moving out of province and are going to try to find a way to place all our photos on it. Thank you and it runs 24/7 at our home
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Love the portal
I love everything about it. I bought one for my mom too .Use it almost every day to video chat with her in Europe. I love how it follows the person as she moves around, it focuses on her. Another great feature is the showing of pictures. I uploaded more than 150 pictures and my family in my house and my mother in Europe can enjoy them at the same time. I think this device deserves a better recognition.
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Mum’s portal
I bought a portal for my mum in lockdown because we are a military family living all over the world and like most people we couldn’t get to see our elderly Mum/Mam-gu. She has since had a stroke and is confined to a chair and loves to sit and watch all our memories on her portal. I call her on the portal and chat with her, although her speech isn’t good now it’s wonderful to be able to see her. She’s never had a smart phone or tablet, but her portal enables us to see her and her family growing up. Her grandchildren call her on the portal and it brings her great joy watching all her photos of her grandchildren growing up. It’s been a real lifeline for us.
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Best Ever
Grand Daughters call us twice weekly. Son in Washington DC - we visit weekly. Portal has a crystal clear picture and great sound. No delay in transmission of communication. PLUS we can add our photos as a slide show that we enjoy through the day. Wonderful tool. Love it. Harvey of Iowa.
Best tool EVER for showing off pic of grand daughters. Easy to use and delivers great compliments from visitors. The BEST !
Best tool EVER for showing off pic of grand daughters. Easy to use and delivers great compliments from visitors. The BEST !
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Product updates and support are non existent.
I purchased 4 portals for my family and each of them has stopped showing any new photos. Meta doesn’t offer any product support. Very poor and equally frustrating.
App on iPad iOS crashes
Doesn’t even open, crashes every time. The portal itself is decent though.
Unable to Upload Photos
This app used to be great, enabling me to upload pictures directly from my Shared Library photos. However now with this latest update I’m unable to upload photos directly from my iPhone’s Photo app. Now I have to sign onto Portal and manually select photos I’ve saved directly on my iPhone (instead of Shared Library). Can this bug be fixed??
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Family pics
Love seeing them come on it’s easy to manage and lovely to view
It’s almost like being with. Your loved one!
I bought a portal to have near my Mom, and Pops! This way I can see every day!
My Mom is 93 and Pops is 98! What a joy to talk to them every single day!
The only thing I wish her Portal had, was a way to attract headphones or a way to increase the volume
Probably twice as loud!
They both have very nice and functional hearing aids, but they are from the time that, nice things are saved for special occasions only!
Because they live far up a mountain, someone that comes to visit, that is not company is a special event, so they wear their hearing aids!
But this is not so for family! They are saved to wear to town for a doctor’s appointment! I do agree that hearing aids are important for a Doctor’s appointment, but they should be asking the doctor for his notes as well, because even with their hearing aids, they don’t always capture all that the doctors are saying!
I apologize for going on to write so much about the importance of hearing well, but it is something that I battle with every day!
My Mom is 93 and Pops is 98! What a joy to talk to them every single day!
The only thing I wish her Portal had, was a way to attract headphones or a way to increase the volume
Probably twice as loud!
They both have very nice and functional hearing aids, but they are from the time that, nice things are saved for special occasions only!
Because they live far up a mountain, someone that comes to visit, that is not company is a special event, so they wear their hearing aids!
But this is not so for family! They are saved to wear to town for a doctor’s appointment! I do agree that hearing aids are important for a Doctor’s appointment, but they should be asking the doctor for his notes as well, because even with their hearing aids, they don’t always capture all that the doctors are saying!
I apologize for going on to write so much about the importance of hearing well, but it is something that I battle with every day!
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Something is wrong
The ONLY thing I can do on the Facebook Portal App is add pictures … there are NO other options … and when I added the pictures, they didn’t show … so I signed out & restarted … I can’t get back in … it wants me to choose my contacts AGAIN … but the only 2 people I need to add, aren’t in my list anymore … EVERYTHING is screwed up now … since I installed the app‼️
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Photo Rotation
For a year only my 50 most recent photos have been rotated on my display, disappointing. The point is to take the place of a wall of pictures. Just this week it started bringing back memories and older photos. If this continues I will revisit my review. Was something changed by the development team?
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App remote
app remote not work ? I’ve lost my original remote that came with it so was going to use the app as they don’t sell the original remote now and your more chance of finding a real Unicorn than a remote online .
Brilliant bit of Tech for everyone
I have bought two of these for elderly relatives who can’t use a mobile and struggling to make phone calls, however both of them are managing to use this hands free. Sometimes they forget but we can prompt over the phone. They love the photos which we can add and change. It has been life changing and allowed them to be part of our world, especially when we so far away. They do appreciate seeing us aswell as hearing us. Have taken them along remotely to days out, and stuff they can’t do and access anymore. I can’t recommend portal enough.
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Best Ever
Grand Daughters call us twice weekly. Son in Washington DC - we visit weekly. Portal has a crystal clear picture and great sound. No delay in transmission of communication. PLUS we can add our photos as a slide show that we enjoy through the day. Wonderful tool. Love it. Harvey of Iowa.
App Crashing
Hi,
Your app seems to be crashing and I can no longer access my albums to add pictures. Could you take a look?
Your app seems to be crashing and I can no longer access my albums to add pictures. Could you take a look?
