I highly recommend considering services!
Services offered through Faithful Counseling are customized truly to suit your therapy preferences as a client. Therefore, its truly client-centered. My therapist, Cynthia, is truly timely, responsive and gives practical feedback to help me address my specific needs. Additionally, you have the opportunity to choose the way youd like to meet with your therapist (chat, video etc.). This is great for someone like me whose on the go typically and I save tons of gas if you know what I mean. I truly recommend services offered through Faithful Counseling to suit your therapy needs so you too can reap the benefits Im beginning to have since I signed up for services recently.
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Poor Service and Ripped off my brother.
If you’re in need of help and see this please avoid the headache and go somewhere else. My brother was having a crisis and I found this app for him to get scheduled to talk with someone and he had specified needing to talk to a male therapist/counselor. They charged him $400 and then matched him with a female counselor after giving him a run around on the phone about payment. He told the counselor as soon as the call started he was done and they only partially refunded him. After stealing $200 from him he has been unable to get back it added further distress to someone already in a crisis and made things so much worse. My brother is now in a hospital undergoing evaluation against his will after becoming a danger to himself. The horrible service from this app was not the cause, but definitely did nothing to help and only made things worse by convincing an already distressed person that therapy is just a scam.
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Response from developer
Hello there, thank you for sharing this feedback. I am very sorry to hear about this experience and it does not sound usual. We would like to look into this further for you. To discuss, can you please contact us at contact@faithfulcounseling.com?
Effective
For those of you who have things to say but you don’t want to verbalize them or you are better at conveying thoughts through writing, this is the counseling for you. Have a chat session! I chose the chat for the first visit and it was way less awkward than any in person or video session I’ve had. It also has a cool preview feature so you can read as they type a response which makes the whole thing go faster and is really efficient. At first it was weird but then really helpful.
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3 stars
Platform could use work on its capacity to simultaneously work from different devices. I was on video in the app with my therapist and needed to access a worksheet, but couldn’t log in while in session. The video function is pretty basic. I would appreciate a waiting room or to link to a location on the website or app while waiting for my session to start - instead of the therapists video just popping up when they start the session.
I’ve lost journaling several times in the app just because the “close” link is always visible and bright red, where as the “save” and “submit” link is at the end of the worksheet.
I’ve lost journaling several times in the app just because the “close” link is always visible and bright red, where as the “save” and “submit” link is at the end of the worksheet.
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Great interface for therapy
The app makes managing the different aspects of my therapy—live sessions, messages, groupinars, journaling—seamless. I don’t have to wonder where to go for different activities. I log in and it’s all there. No searching the website and login information.
The app is password protected for each launch. So I don’t have to wonder about anyone having accessed to my therapy because they have my device unlocked. The app has its own password.
I’m very pleased with the interface.
The app is password protected for each launch. So I don’t have to wonder about anyone having accessed to my therapy because they have my device unlocked. The app has its own password.
I’m very pleased with the interface.
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Needs Are Met
I’m very pleased with the ease of use of the app and it’s internal features. I like the fact that there are group sessions available for extra help. I’m also delighted that I can speak with my therapist through messaging throughout the week if I need to. This is a wonderful source for people who don’t live where counseling is easily available or for people who aren’t comfortable leaving their home. I’m very pleased with Faithful Counseling and their app!
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More helpful than I anticipated
I have only been a part of faithful counseling for a couple of weeks and am already blown away by the support of my counselor, as well as the Groupinars that have helped me understand more of who I am. I now no longer feel “crazy” in my emotions, but understand where they’re coming from, and can now work through negative thoughts towards something productive. I am grateful to Faithful a counseling for helping me grow stronger as an individual, and stronger in my faith!
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Excellent
I have nothing but good to say about Faithful Counseling. Being able to meet with my counselor from my phone or iPad when I am not at home, being able to text message her when needed, and scheduling ease are just three reason why I love it. I used BetterHelp during the pandemic, but wanted a Christian counselor. Faithful Counseling matched me perfectly and I am making good progress while also understanding what God wants for me through my trials. Five stars!
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Just what I’ve needed!
This app is awesome! I’ve been using it for a few months now and it makes it easy to schedule appointments, quickly connect with my therapist in a pinch, and jot down notes and thoughts throughout the day that would otherwise be trapped in my head. My job and family life keep me constantly on the go (I’m working on trying to slow down to be more intentional!) so the app gives me a seamless and convenient way to integrate self-care and wellness into my day to day life. So far I’ve had zero issues!
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Nothing better than this.
I have been with Faithful Counseling for about a month and I love every aspect of it. The app is easy to navigate, the therapist are extremely friendly and the matching program was a breeze. After answering a few questions on what I need/expect I was matched with my therapist and he has been a light at the end of my tunnel so far. He has helped me in more ways than I can explain and I will forever be grateful that Faithful Counseling has come into my life.
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I was skeptical but...
They’ve really outdone themselves with this whole platform. Everything is smooth, caring and it provides you with a great deal of ways to get you thinking and working on yourself that feel effortless. It really is on par with the best apps in the industry and to think Christ is welcome here and my counselor understand how significant Jesus is to me and incorporates that into the sessions. What a blessing Faithful Counsel is. Thank you.
The only criticism is I had to wait a little less than 30 hours to be matched with my therapist which when you are first reaching out for help feels like an eternity. But it’s a great match and I’m sure some people worked really hard behind the scenes to make the right match because it is. Hang in there, it’s worth it.
The only criticism is I had to wait a little less than 30 hours to be matched with my therapist which when you are first reaching out for help feels like an eternity. But it’s a great match and I’m sure some people worked really hard behind the scenes to make the right match because it is. Hang in there, it’s worth it.
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Does not auto save
The therapists on this app are true Gems. My only constructive criticism are for the App developers. Please develop the auto save feature because we live in a day and age where we have automatic phone locks when the phone is idle. We don’t want to loose the hard work we’ve put into writing out our thoughts and feelings. This is an app for psychological / therapeutic help. The last thing you want is for a patient to snap because what the questionnaire that they filling out for over 15 mins went away because they got a scam call and the app locked.
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Convenient and Helpful
I really enjoy my time with Christine. Her smile, her calmness and helpful advice and Godly influence are helping me walk through a place in my life that I am unsure about. The ability to journal any time and to make session appointments are so convenient. No running around to get to an appointment. Just find a quiet spot and your there talking with your therapist. The journaling is convenient as well. Being able to share it with a therapist if I want to is helpful too. I recommend this avenue of therapy to anyone in any walk of life. God is great!
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Great app but doesn't work with insurance
For the therapy itself, Faithful Counseling delivered everything it advertised. Easy to use, convenient, accessible. I appreciated the sessions with my therapist.
However, a word of warning for those who would like to use health insurance to cover part of the services, it is an absolute paperwork PAIN to try to get this covered. FC is pretty clear upfront that they don't work with insurance companies claims, and since they are the platform rather than provider, they can't help with certain details that one might need to get reimbursed. Just wanted to reiterate this.
It's not Faithful Counseling's fault for this, since again, they are clear about this upfront and their pricing and financial aid is a nice alternative, but this insurance bit is a separate roadblock that I want to make sure people know about as they seek mental health services.
However, a word of warning for those who would like to use health insurance to cover part of the services, it is an absolute paperwork PAIN to try to get this covered. FC is pretty clear upfront that they don't work with insurance companies claims, and since they are the platform rather than provider, they can't help with certain details that one might need to get reimbursed. Just wanted to reiterate this.
It's not Faithful Counseling's fault for this, since again, they are clear about this upfront and their pricing and financial aid is a nice alternative, but this insurance bit is a separate roadblock that I want to make sure people know about as they seek mental health services.
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Just what i needed
I think what I appreciated most was that you could pick the amount of faith you wanted incorporated into your sessions. I got paired with a counselor that seems to meet the needs that I have, it is very uplifting and encouraging. Based on the preferences selected I was paired with a therapist who prayed with me at the end of my session. He didn’t browbeat me with scripture or anything like that, but he took time to share some encouraging words and pray with me… It’s been a long time since I’ve had that opportunity and level of care. Thank you
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I’ve never felt so heard and seen by a therapist
I really did not want to do virtual therapy. I thought it sounded like just another easy, money-making scheme for someone. I’ve had really crappy experiences with therapists in the past and my current insurance isn’t accepted by anyone. I heard about this app through the Heart of Dating podcast and rolled my eyes every time she talked about it. But eventually I found myself asking, “what was that therapy app she’s always talking about?” and went searching for the ad break in the middle of her podcasts 😂 I just had my first session with Joseph and he just got me. I always feel like I have to over explain to everyone. I feel like people don’t understand me or relate to me. He was so good at guiding me and getting the necessary information out of me that I wouldn’t have been able to express on my own. He was knowledgable and had real-world understanding of what my actual problem was and how to address it. I didn’t feel judged or stupid and the longer our session went, the more comfortable and sure I felt. I’m really happy I went out on a limb to try it.
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FaithfulCounseling
This has been the best app with communicating with my counselor. The first time I thought I had to be on Zoom and was waiting and their app already had the virtual equipment on it. You must have the sound and camera enabled in order to work. I’m always at home and since Hurricane Ida my WiFi has been acting slow and I said well I know I’m going to lose a signal on my therapy session one day. But it hasn’t happened yet. 😂 Hey you want a great counselor I recommend my counselor to anyone Jennifer Fuller. She is helping me with anxiety, panic attacks, depression and grief.
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Counseling makes major differences in your life!
I am so thankful for the counseling I’ve been able to receive. It’s so nice to talk to someone who generally is listening and wanting to help you figure things out and help you to feel better. You never know why you’re doing the things that you’re doing until you dive deep into past experiences and thoughts. It definitely helps me to stay grounded in the Lord and learn to love Him better.
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What a wonderful platform!
If you have ever been to a therapist, or have even had the slightest thought, YOU NEED TO GET THIS APP AND DO IT! I absolutely fell in love with this the second I got paired with a therapist. They work with my crazy hectic schedule (I’m a full time music student, a full time music minister, and I also have a part time job as well.) and just to have that little bit of accountability for the things I struggle with, right in my back pocket, is absolutely amazing. Please, if you’re even just a little bit thinking about it, take the step and do it!
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Wonderful Therapist!
Because “Wonderful Counselor” is a very Sacred title and only belongs to One. But I was very impressed by the quality of compassionate care with the counselor I worked with. What a friendly, sweet, godly and professional lady. Non-judgement, yet able to guide me to my blind spots so I could better recognize where I’m holding myself back in areas and in many ways helping me see where I can make self-improvements in spite of circumstances, atmosphere, and people. We should always be striving to improve. I felt flat out STUCK in some ways, but I’m coming out. With my hands up. Praise the Lord!
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