Fandango User Reviews
Customer Experience
~ Based on 1,206 written reviews from the US App Store.
What users say
Summarized from real user reviews of Fandango. Based on 2.3M reviews and a 4.9/5 average, it highlights the 3 positives and 5 negatives reviewers mention most about this Entertainment app.
Positive things
- 🚀Convenient ticket purchasing
- 📆Easy to add events to calendar
- 💳Ability to use gift cards
Negative things
- 🔍Confusing user interface
- 🕰️Strict refund/exchange policy
- 💲High convenience fees
- 🤖Poor customer service
- 🛒Unreliable ticket reservations
Is Fandango Safe?
Fandango - Get Movie Tickets appears safe based on user ratings. AppsHunter Safety Score for Fandango is 97/100.
This assessment is based on 2,325,575 user ratings, with an App Store average of 4.9/5.
Safety Analysis
~ Based on 2,286,780 App Store ratings for Fandango.
Is Fandango Legit?
Fandango - Get Movie Tickets appears to be a legitimate app. AppsHunter Legitimacy Score for Fandango is 83/100.
Based on 83 of 100 points across 7 verification signals from App Store and developer data.
Top reviews
I can’t watch movies I paid for anymore. Every time I try halfway through it shut off.
I love going into a movie and knowing where I am sitting and how busy the movie will be. This app is the best for that reason.
I’m tired of every time I use the app that it automatically defaults to accepting promotional emails. I want a ticket. I don’t want a relationship. When I need your service I will use it. Stop forcing us to unsubscribe. And please know, if I can book direct with the theater, I do now. Because I hate getting your emails.
Show more
I installed the promotion that was in the checkout on the app for the Capital One shopping, but never got the credit. Maybe I need to be a member for 25 days or something like the Capital One app says, but that’s misleading. I’m certain I will never get the promotion.
Website is hard to navigate, and the convenience fees are way too high
Very convenient :)
So I did a free trial and then I had became a member for life I love them
Astounding that Fandango typically shows only the theater name and distance but not the name of the town or other location information.
The app is very glitchy and unclear as to how to proceed to just get your tickets
Easy to use and add tickets to your apple wallet
App stinks.
The GOAT
F’ers
This is a great app for your iPhone, iPad, or whatever device you have. If you’re a movie goer who likes to be up to date with all the new good films coming out this is it. I’m so happy to have this app on my phone. It’s so easy to get tickets and reserve your seats prior to getting to the theater. I love it!
Show more
Great user experience!!!
Seems good to me 👍
Hard to navigate the seating
Tickets were so cheap it’s unbelievable fandango has the best prices !! Don’t miss out !!!
Great app but could do without the 20/20 questions after ticket purchase.
Seriously, I want a movie ticket, not an investment guide, not a credit card, not Apple TV, and not whatever else you forced me to look at!
