Worst app ever
This thing just will not connect. I’ve tried every possible setting on my WiFi. But even the app itself crashes mid setup. Needs an update or a fix. Very sad to see it’s been a year since the last app update. Would make me think twice before buying this brand again in the future.
Uggh
Totally non-functional connectivity. The atrocious iconography on the physical remote should have clued me in. Completely broken network functionality. Look elsewhere if you want something that works.
Poor connectivity and function
Almost every time I open the app it tells me it is taking a long time to connect and I should check my network, when I know the Wi-Fi in my house is working just fine, and other apps on my phone are working just fine. The slider used to control the fan speed will almost always bounce back to its original position while I am trying to adjust it, and it will take several tries to keep it at the percentage I want it to be set at. This app is frustrating to use.
Show more
Run. Run away
For the price you pay for these fans, you’d expect an app that works. It doesn’t need to be great, but it should work. The never ending loop to get a fan added. It’ll make you question everything on your network. The. Out of the blue it connects. But will it work. No. No it will not. The fans are nice. The app is trash. The controllers are trash. And the tech support is trash. RUN!!!
Show more
Cannot connect more than 1 fan
The app gives you the option of remembering the network to which you add the first fan. If you do this, you can’t add any more fans because it does not allow you to forget the network, and it also will not allow you to select the correct network for adding any subsequent fans.
This still happens even with deleting and reinstalling the app and deleting and making a new account.
This still happens even with deleting and reinstalling the app and deleting and making a new account.
Show more
Unable to connect to fans
Using the app I can get my fans connected to my home wifi, but the so refuses to find them.
Pretty Bad
It’s a pretty bad app. If you’re having issues, try signing in and out of the app. I was connecting from a new phone it wasn’t in the app and I couldn’t re-pair or share from my old phone to get it to show up.
While troubleshooting this app I figured out the SmartThings app also connects and seems to be more reliable.
While troubleshooting this app I figured out the SmartThings app also connects and seems to be more reliable.
Show more
I’ve had enough
This fan is 6 years old. I have had many, many events where the sync to WiFi went offline requiring closing the app then reopening or reconnecting or signing out then logging in. Unable to dim (dimmable LED’s) bulbs ever. I am finally going to get rid of it.
Yes finally
Their app now does justice to their fans, which are awesome. I’ve had 2 Fanimation fans for a few years and have gotten by on their buggy app. But slowly but surely it’s gotten more solid and finally pretty much just works.
This App update provided new way to connect to fan/light via Smart Things
This is truly good news. This app no longer needed to sync and operate my fan/lights requiring username and password. The Smart Things App connects to Fanimations and allow user to connect directly to WiFi with one click.
Beautiful Fan bad app
I have installed three of the WiFi hubs (which were sent for free) to try and get hooked up to Alexa or be able to access from my phone. My third attempt and it failed again. I will just have to settle for a beautiful fan that will not connect via phone or Alexa. They need to stop saying it’s a smart fan or get the app reworked.
Show more
Won’t log in
What an absolute joke. $1,000 fan and now won’t let me log into the app.
Keeps de-syncing with Alexa
The app works very well on its own. However the last few months it keeps de-syncing with Alexa every couple of weeks and you need to sync again.
I have reported this to customer service but they said it’s working ok. But so many people posting here that it’s happening to them. Hope they would fix it.
I have reported this to customer service but they said it’s working ok. But so many people posting here that it’s happening to them. Hope they would fix it.
Show more
Terrible app
Fan is great, app is terrible. Really, there is so much you can do with smart devices nowadays they have no excuse why this app doesn’t even do the simplest tasks. They shouldn’t say it works with WiFi.
Horrible
This is the worst app I’ve have ever encountered , and I’ve used a lot of apps. I’ve tried and tried to hook up my Fanimation fans to this app. And all I get is error messages with no explanation as to how to fix the problem. How can you subject people to this? I just installed an app from another fan company. It took 5 mins and everything works perfectly. Do not buy these fans!
Show more
Works With TriAire Custom 48
This worked fine for me with a TriAire Custom 48 inch fan both lights and fan on my local WiFi. I cannot speak to remote use or voice activation and I think folks should give this a try if they want to control their fan and light over their local network.
Rarely works
My ceiling fan should be controllable from this app. It rarely connects. Do not purchase a fan expecting to use this app.
Sync doesn’t work
Terrible app. Doesn’t sync even after new password.
Not Great
What happened to Fanimation? App is not dependable! Do not install this fan as the only light source in a bedroom - you will be disappointed!
Come on guys!
This app is SO glitchy it is
ridiculous! The app only works 50% of the time. Your fans are AMAZING but the app for sure isn’t. It is time to invest time/talent in your app. 🤦♀️
ridiculous! The app only works 50% of the time. Your fans are AMAZING but the app for sure isn’t. It is time to invest time/talent in your app. 🤦♀️
