Account restricted without warning or proper support
I had the same experience as a new delivery driver. My account was restricted without warning, and I stopped receiving orders. Some orders were already late when they were assigned to me, yet I was still marked late for something outside my control.
When I contacted customer service, I couldn’t get a clear explanation or meaningful help resolving the issue. It is extremely frustrating to spend time working and trying to do a good job, only to lose access to orders without a proper review.
Drivers deserve clear communication, fair treatment, and a way to appeal account restrictions. I am asking management to review my account, explain the reason for the restriction, and correct any late-order penalties that were outside my control.
When I contacted customer service, I couldn’t get a clear explanation or meaningful help resolving the issue. It is extremely frustrating to spend time working and trying to do a good job, only to lose access to orders without a proper review.
Drivers deserve clear communication, fair treatment, and a way to appeal account restrictions. I am asking management to review my account, explain the reason for the restriction, and correct any late-order penalties that were outside my control.
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GGhost2good
They keep your pay
This app is horribly inconsistent. When it says there is a live bonus to push you to do more delivery’s. I never got my bonus pay. Not once but twice. I reported it to my dispatcher and on the app, I never received an update. I randomly had over $20 taken from my earnings with no explanation. I hate this app because they are liars and thieves. You get maybe one order every 3 hours. A waste of time. Door dash , Uber Eats, are better and more consistent. Imagine working over 10 hours on this delivery app and you don’t get paid? It doesn’t help that some of the restaurants managers don’t like the Fantuan app and the drivers either. This app needs a lot of work. All the reviews on here are bad reviews. Take heed to that and don’t waste your time or gas
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WGWaste of gas
Waste of time
Do not work for this company, pays $3 per order and you have to wait at restaurant at least 30 minutes until it gets ready
HHubobb
Scheduled time logged in but put on rest mode and they don’t count it toward you being online
I scheduled myself for hours during the week and I logged on for my online hours but they put you in rest mode after 5 min. And then they don’t count your online time as being online. Get it together Fantuan. Used to be a great delivery app but idk now
BAbecause its aweful
滥用音频通道
该 App 的来单提示音违规滥用音频通道（AVAudioSession），故意绕过 iOS 系统的物理静音模式，且在系统静音、App 内无调音选项的情况下强制最大音量播放，严重损害了 iOS 用户的使用体验，涉嫌违规强制播报，请求下架或责令开发者整改
2A2741 AJ
