Fantuan Courier User Reviews

Customer Experience

Positive experience15.9% of reviews
Neutral1.5% of reviews
Negative experience82.6% of reviews

~ Based on 132 written reviews from the US App Store.

What users say

Is Fantuan Courier Safe?

Fantuan Courier-饭团配送员 has mixed safety signals based on user ratings. AppsHunter Safety Score for Fantuan Courier is 52/100.

This assessment is based on 191 user ratings, with an App Store average of 2.5/5.

Safety Analysis

35.1% of ratings point to a safe experience
3.1% of ratings suggest some concerns
61.8% of ratings point to a risky experience

~ Based on 191 App Store ratings for Fantuan Courier.

Is Fantuan Courier Legit?

Fantuan Courier-饭团配送员 appears to be a legitimate app. AppsHunter Legitimacy Score for Fantuan Courier is 95/100.

Based on 95 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Look

Not good for driver nothing to earn this app lol

非常之拉

为了不给0.45每单的等级奖励,直接把大师骑士给关了不让升
所有要求都满足的情况下,升不上去,懂得都懂
而且还克扣小费,之前作为外卖大户天天给小费,现在当骑手了才知道小费根本不能全部到手,说白了客人小费给的多,饭团自己就给的少,就是不让骑手多赚一分

垃圾

垃圾公司 垃圾客服

克扣骑手小费

3公里以内的单不给小费是$5.24
给1块是$5.74
给2块是$6.24

每一单组成是配送费,补贴,小费,宣传费

其中配送费和补贴的金额非常相近, 但是如果客户给了小费, 补贴这项金额就会减少,以此来达成事实上的克扣小费

Long processing time

Long wait time for application processing.

派单的人巨垃圾

派单的人都不经大脑乱派单,还搞那些没用的效率,无聊的国内官场主义!

No la descarguen

Me pidieron mi información y va casi 1 mes que aplique y aún no me dan respuesta. Siento que roban la información tienen mis datos mi número, etc y no tengo respuesta, no recomiendo esta aplicación para nada. Tengan cuidado

Waste of time and gas

I did over 200 orders in the month and qualified for the bonus. The pay out said 2 days after completion I’ll be paid the bonus. I was never paid the bonus. The delivery addresses are always wrong. Very disorganized. Some shop owners like noodle gourmet he is very rude to drivers. Other apps pay way more. Some days you may only get 1 order every 2 hours. Waste of gas and time
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Pay scam

Work two week
Never received payment
Low pay and far mileage

Rewards

I did over 200 orders in the month and qualified for the bonus. The pay out said 2 days after completion I’ll be paid the bonus. I was never paid the bonus. The delivery addresses are always wrong. Very disorganized. Some shop owners like noodle gourmet he is very rude to drivers. Other apps pay way more
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They are bunch of scammers whit low quality system that don’t add money to your account at all

I don’t recommend using it. Low quality support and scammers

Disrespectful

It may a nice app and all. But mostly the merchants and customers were very rude to me. I’m not happy. They said there was a spill but there is no spill. I checked it thoroughly. The customers were lying because they just don’t like to waste money on other delivery services like Me. Way too rude and disrespectful.
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Deactivation issue

I didn’t even did anything on my 1st order they made me deactivated literally on my first order because the customer entered wrong address and I followed that address but they got me deactivated customer complained that I am harassing them I need my account back

The worst delivery app

New Merchants or ones that don't speak any English, often don’t give a proper address or information for you to find their restaurant and there are far too many that are ghost kitchens or restaurants at the same address but labelled as a completely different restaurant that's not advertised at all.

I've had to cancel orders due to addresses not even being found or listed on google maps and the dispatch team is NOT helpful at all, they just tell you “well other couriers have found the address so don't know why you’re having problems” - meanwhile if you were to look up the reviews of customers for that place on google maps, there are many complaints about customers not even being able to find the restaurant to pick up their order.

I've even called merchants directly and been hung up on and had my
Number blocked because I tried to ask where they were located and they didn't speak
English.
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Good app

Good app.

Warning

I have never received any scam messages before, but only one week after registering for Fantuan, I started receiving fraudulent texts. I suspect this platform may have sold my personal information. I have already written a report to the FBI regarding this matter.

Disorganized

Tried to join this app, and its onboarding is disorganized. They tried to have me deliver before passing a background check. I was being given attitude when asking questions. They couldn’t figure out how to help me set up direct deposit because I needed a blank check when I provided my account and routing number. They refused to identify themselves. Will still
Give it a try and see what happens.
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Poor Interface and Rider Support

This application never pays on time. Also, the pay is so less as compared to other applications. They never calculate the distance from the current location to the pick up point. The pay is very low for every mile. The customer support for the writers is pretty bad and worse as they don’t understand English most of the time and they have to translate it. Giving the suggestion to have a look on the apps like Uber eats – or GrubHub and just look at the interface is super smooth and easy to access. I hope so the developers and the owner of this app have a look. And do the payments on time as per the law and agreement or they would land into problems in California. Even the prop 22 pay is less, thank you.
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Stingy

They don’t tip and you will be waiting 30+ mins to even get a order then once you reach a store it takes them another 30 mins to even prepare the order, app needs to improve on where you can make the most earnings and it should show the time period that it recommends for you to go active. Like it should show peak times before like how Uber Eats delivery does it.
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Don’t sign up

Seems literally impossible to sign up it’s like some game - worst app and I thought I had seen them all.