Extremely unimpressed
I’m sorry but getting 12-16 oz of mushrooms or literally less than a dozen pieces of basic fruit should never cost over $40.
The app is designed manipulatively insomuch as you can see the price to add on produce to your box but suddenly prices disappear under that.
There are a whole bunch of design elements that make it more difficult to simply cancel. First it tries to move your delivery by 1-2 days, then asks you to donate it, before finally letting you skip it. And if you forget to skip within the 5 day window then you’re out of luck.
The boxes do not contain things that can realistically be combined like a basic meal kit. It’s just odds and ends of different things. 1 avocado, 2 lemons, etc. it’s not nonsense but it’s nonsensical for someone like me who expects the service to save time, be transparent, and actually be useful.
If I still have to shop for produce to make real meal pairings on top of the overpriced produce this is giving me, it’s incoherent as a service.
The private market place is very pricey and only accessible after completing a box. Being unable to browse until the box is done is another manipulative dark pattern in the design of this app that is almost as unpalatable as the prices in that digital store.
At the end of the day it’s obvious there is a ton of passed on cost into this and maybe it would be smarter to break out delivery and packaging fees as a flat rate based on the internal distribution supply chain rather than baking it into the produce.
That is probably the biggest limitation in this, because it’s not necessarily that the food is overpriced, it’s that the food is used as the medium to add tons of marginal servicing costs that (in the age of inflation) will turn heads from users in the wrong way. That is my diagnosis of the bad reviews for an otherwise reasonably marketable service.
I understand the farmers being supported, organic, etc but if it doesn’t save me time or money then it adds no value to me because I’m still going to the store each week anyway.
I wanted to like this but I don’t. Sorry. Best wishes.
The app is designed manipulatively insomuch as you can see the price to add on produce to your box but suddenly prices disappear under that.
There are a whole bunch of design elements that make it more difficult to simply cancel. First it tries to move your delivery by 1-2 days, then asks you to donate it, before finally letting you skip it. And if you forget to skip within the 5 day window then you’re out of luck.
The boxes do not contain things that can realistically be combined like a basic meal kit. It’s just odds and ends of different things. 1 avocado, 2 lemons, etc. it’s not nonsense but it’s nonsensical for someone like me who expects the service to save time, be transparent, and actually be useful.
If I still have to shop for produce to make real meal pairings on top of the overpriced produce this is giving me, it’s incoherent as a service.
The private market place is very pricey and only accessible after completing a box. Being unable to browse until the box is done is another manipulative dark pattern in the design of this app that is almost as unpalatable as the prices in that digital store.
At the end of the day it’s obvious there is a ton of passed on cost into this and maybe it would be smarter to break out delivery and packaging fees as a flat rate based on the internal distribution supply chain rather than baking it into the produce.
That is probably the biggest limitation in this, because it’s not necessarily that the food is overpriced, it’s that the food is used as the medium to add tons of marginal servicing costs that (in the age of inflation) will turn heads from users in the wrong way. That is my diagnosis of the bad reviews for an otherwise reasonably marketable service.
I understand the farmers being supported, organic, etc but if it doesn’t save me time or money then it adds no value to me because I’m still going to the store each week anyway.
I wanted to like this but I don’t. Sorry. Best wishes.
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Frustrating app
It’s so difficult to figure out how much you’re spending for each item. My base box was $37 and every item was an individual, ie one avocado, one peach, one apple. It does not list the price of each item so I literally don’t know how much I’m spending on each item, so when I add more items (bc why would I buy just one avocado or one apple?) the box price shoots up. I’ve tried this service twice but the app is just not economical to use. It just doesn’t work for someone like me who likes to know exactly what they are paying for.
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Received my first box
Met a lovely gentleman at the Nevada state fair who helped me sign up. Just received my first box tonight. It arrived exactly in the time frame they said it would, and it even gave me a phone notification upon arrival. My produce is all extremely fresh like it was just picked! The strawberries were a gorgeous color and very sweet. It’s about equal price than what you’d get non-organic at a grocery store but it is obviously far more fresh than the produce that sits on a store shelf for who knows how long. Free shipping and the full box customization are a plus too!!! I will definitely continue to use this service. The gentleman also said they have a policy if you are unsatisfied with an item they will refund or credit you happily.
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Needs help
Glitchy, unusable
W
W
