Terrible privacy policy
This is nothing but a tracking app. Why does it need my phone number, and other info including but not limited to GPS Coordinates, Bluetooth Information, User First Name, User Last Name, User Gender, User Birthdate, User App Actions, User Phone Images, User Phone Videos? No thank you.
Not happy at this time
I have been a loyal user over 2 years now and all of a sudden the app will not stay open and just crashes
False advertising
The “buy something then get cents off gas instantly” deal is a scam. It never works. It’s just a way to sell you stuff and get your personal info but they do not deliver and do not respond to contact form inquiries when things don’t work.
Good and bad
Don’t always get the gas rewards for the store’s deals advertised in store or app. Sometimes you do and others you don’t but you get the points. But the way gas prices are really need the deals to work propyevery time
I was unable to claim my fuel rewards
When I went to redeem two dollars off a gallon of gas the register failed to recognize my membership ID.
This is very disheartening because some of my discounts expire today.
However, I can still get discounts by using the app
This is very disheartening because some of my discounts expire today.
However, I can still get discounts by using the app
Disappearing points
Points keep disappearing without redeeming them. Waste of time and money. No way to get discounts they claim. Scam.
Trash
This app DOES NOT work. Buy what it says to get a fuel discount and then try and guess what, no discount. Not 1 time have I EVER been able to use it. Doesn’t even display the correct points. Last receipt says 490, app says 30. Trash Trash Trash
All my rewards gone
When I updated the app, all of my rewards were gone. I had been saving my rewards for a while. I’ve tried to contact customer service and no one will respond to me.
App sucks. Developers won’t fix
The app needs deleted. Junk don’t work. You can’t link a card to it. When you try to login and enable Face ID it kicks back to login screen, signs you in, kicks back to login screen till it says too many attempts. Have contacted customer service over the issue MULTIPLE times, with recordings of it acting stupid and nothing. I’ve got enough points on 2 cards to have free gas for next 6 months and can’t use it. The whole thing is useless card app and all. Needs deleted and someone that knows what they are doing to design the app and cards.
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Not letting me sign in
I have tried weeks to sign in and haven’t received an email or anything. Please fix. I used my Apple ID for my login and it doesn’t give me that option
App doesn’t work anymore
The latest update to the app is awful. I never see any earned rewards. It is now asking me for a PIN which I have never needed to use ever and the associates in the store have no idea how to offer customer support. I am completely unable to save 10 cents per gallon.
Can’t sign in. App literally won’t let me sign in anymore.
Title.
Wasting Time Now
Originally I loved the app, rewards really added up for savings. THEN they changed the setup and NOTHING, lost my Fas Cash and seems impossible to buildup cash savings now. Time to move on, I no longer will go out of my way to shop at these stores!
Update logged me out
Can’t figure out how to get logged back in, useless now
Stay away
Had 90 cents off a gallon then they decided to upgrade app and it vanished head quarters won’t respond to messages as far as im concern I’ll buy gas elsewhere these pricks can go under !
New app
The new app it is great, so easy to follow. Love all the great deals! 2 thumbs up.
App Does Not Recognize Card or Sign In
This app doesn’t recognized my log in info or card. It does not work.
Employees always push the app and then act surprised when I tell them it’s been broke for years.
Haven’t redeemed points since they switched to this awful app. Employes wont stop handing me these dumb cards. They always act surprised when I tell them it doesn’t even work. I try every 6 months but the cards don’t link and now it tells me my password needs reset but won’t ever send the email to reset. I’ve tried just making a new account with a different email but the link your phone number so it won’t let me create a new account unless I change phone numbers. But even if I do that, the card won’t link anyway.
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App doesn’t ever work
I couldn’t add my card or create an account on the app. Signed up on their desktop website on my computer and still cannot login on the mobile app. Terrible app
Impossible
At the store the card doesn't give advertised discounts. They say it's not registered. Get online and it is registered. Very frustrating
