Fashion Nova User Reviews
Customer Experience
~ Based on 2,283 written reviews from the US App Store.
What users say
Summarized from real user reviews of Fashion Nova. Based on 1.3M reviews and a 4.8/5 average, it highlights the 4 positives and 6 negatives reviewers mention most about this Shopping app.
Positive things
- 🚀Fast shipping
- 👍Cute and affordable clothes
- 💎Great quality for the price
- 🎨Wide variety of styles and options
Negative things
- 🐛Glitchy app with frequent crashes
- 💬Poor customer service and lack of communication
- 🔁Inconsistent sizing and quality
- 💰Unfair return/refund policies
- 🕰️Slow and unreliable shipping
- 🇨🇦Misleading pricing for international customers
Is Fashion Nova Safe?
Fashion Nova: Trendy Shopping appears safe based on user ratings. AppsHunter Safety Score for Fashion Nova is 96/100.
This assessment is based on 1,286,942 user ratings, with an App Store average of 4.8/5.
Safety Analysis
~ Based on 1,286,942 App Store ratings for Fashion Nova.
Is Fashion Nova Legit?
Fashion Nova: Trendy Shopping appears to be a legitimate app. AppsHunter Legitimacy Score for Fashion Nova is 83/100.
Based on 83 of 100 points across 7 verification signals from App Store and developer data.
Top reviews
I just paid for a return label and the print screen just disappeared and I CAN NOT FIND IT ANYMORE!!! What happened? Please!
I never had a problem signing in @ now I never receive the emails so I’m just locked out of my account
Every time I put my phone number in the app restarts so I can never check out using the app 😒
This app is genuinely the worst when it comes to customer service and policy EVEN SHIEN is better!!! Nothing is ever on time with this app they’re always “trying their best”. Order you things 3 months in advance because that’s how long shipping usually takes! Then they sell you poor quality things for hundred Complete B.S!!!!! If I could give zero stars I would.
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Customer service is Trash
Most everything I have purchased is too long. I’m 5’3” and petite is not always an option. Then I returned the last two items only to get store credit.. but now I can’t find the gift card that I’m supposed to have received. Ugh!!! So frustrating.
Cannot access acct due to new update. You can only login with a verification code but if you dnt have access to that email you’re out of luck and have to make a new acct. you can’t even just put your password in for easy login which sucks. Don’t recommend downloading!
I hope I receive my order this time! I only shopped due to the gift card I had to use for not receiving my order.
I used to love this app/brand when they first became popular. I remember shopping when they hit 1M. Their clothes used to be of nice quality for the price. Now everything is crazy thin material wise and see through. I can find better quality clothes that are on sale anywhere else. The worst part is they don’t give you an actual refund but store credit. Why are we paying $30 for a dress that is marked half off but when I get it, it feels like a paper bag and it’s completely see through?? Where are we going in these clothes?? I’m sorry but I’m looking at the dress on the models, it doesn’t look see through on them, I’m getting this for an event and now I have to return it for store credit and I have to now go find something else somewhere else because I’m probably out of time so I have to spend extra money. It’s extremely irritating and it’s happened numerous times now that I’m over this entire app/store. Can we please get the old quality back? Not all of us want our entire family/friends to see us basically naked when we are wearing regular looking clothes. Also in this economy? No one wants store credit.
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The add to cart feature post check out is very clever however I accidentally hit the button to add the same shirt twice. Easy fix I thought nope. I can’t edit the order even though I found a button that says edit order. We can do better with this
fashion nova is great and all with having good deals and being affordable for its fabric but the shipping is always late for me even if I ship fast and I will not be ordering anymore.
These are really great material clothes for the prices 🙌🙌
I have been buying clothes from them for years now and I love the fit and quality each and every time.
I love your clothing for us thick ladies but they are rarely for ladies under 5”6’.
Please be careful recently, returned items and Fashionova said that a dress was missing. I will no longer be shopping from here
I order some pants but then after a couple of minutes I went to go check it said I didn’t order nothing so I thought it was a glitch so I went to go check my transaction history and it said I bought it. So I went to go check again and it still said the same thing(I NEED MY MONEY BACK)
This used to be a really good place to buy clothes from but at this point it’s just terrible
Great quality,great prices , convenient
I really love FN specially Nova Luxe! They have best office outfits for a good price....
The code won’t send to my email
