Can’t use the app
I can’t get the OTP sms when using my American phone number. The same error message of the OTP limit exceeded always shows up. I am unable to use the app or connect it to the watch because of this issue.
Unstable App – Automatically Exits While Using
I am extremely disappointed with the performance of the Fastrack Smart World app on my iPhone. The app constantly glitches and automatically exits while I’m using it, which makes it completely unreliable and frustrating.
I expected much better from a brand like Fastrack, but this kind of instability seriously affects the user experience. An app that cannot even stay open properly fails its basic purpose. It disrupts usage and wastes time, especially when trying to access important features.
I request your technical team to urgently look into this issue and release a proper fix. Until then, I cannot recommend this app to anyone. Please take this feedback seriously and improve the app’s performance and stability as soon as possible.
I expected much better from a brand like Fastrack, but this kind of instability seriously affects the user experience. An app that cannot even stay open properly fails its basic purpose. It disrupts usage and wastes time, especially when trying to access important features.
I request your technical team to urgently look into this issue and release a proper fix. Until then, I cannot recommend this app to anyone. Please take this feedback seriously and improve the app’s performance and stability as soon as possible.
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Response from developer
Dear Customer, we’re truly sorry for the frustrating experience with the Fastrack Smart World app. We understand how disruptive it can be when the app glitches or closes unexpectedly. Please contact us at 1800-266-0123 or customercare@titan.co.in so we can work toward a satisfactory resolution for you.
Horrible
Does not sync with Apple health. I lost my movement and step counting streak from years because this watch says it syncs with Apple health but it doesn’t. The customer support is worse, been messaging them and have not heard back in the last 2 weeks. Such a waste of money.
App crashing unexpectedly
The Fastrack Smart World app keeps crashing unexpectedly. Every time I open the app, it closes automatically within a few seconds, making it impossible to use or connect/sync my watch properly. This issue is extremely frustrating and needs to be fixed urgently. Please release a stable update and resolve this crashing issue as soon as possible.
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Response from developer
Dear Customer, we sincerely regret your unpleasant experience and would appreciate the opportunity to address your concerns directly. Please contact us at 1800-266-0123 or customercare@titan.co.in so we can work toward a satisfactory resolution for you.
I’m absolutely loving my Fastrack smartwatch! ❤️
Honestly, at first I thought, “Well, it’s just a watch…” But now I feel like I’ve forgotten half of myself whenever I leave it at home 😂 It has become my little everyday assistant — helping me keep track of my activity, time, and even reminding me to move when I get a little too comfortable!I also really love the design. It’s stylish, modern, comfortable, and looks beautiful on the wrist. ⌚And I would especially like to express my heartfelt thanks to the wonderful sales staff at the Fastrack store in Kamla Nagar! ❤️ Thank you so much for your kindness, patience, and professionalism. They explained everything so calmly, helped me make the right choice, and made the whole shopping experience genuinely pleasant. People like them are the reason customers want to come back again!Thank you, Fastrack, for such a wonderful smartwatch, and a very special thank you to the amazing team at the Kamla Nagar store! I wish you continued success, lots of happy customers, and many more wonderful experiences like mine. And I wish my smartwatch lots of patience… because it’s going to have to work with me for a very long time! 😂❤️
Highly recommended! ⭐⭐⭐⭐⭐
Highly recommended! ⭐⭐⭐⭐⭐
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