Star Health

Star Health

Customer App for Star Health

1.3K ratings
81 reviews
Free

Details

  • Released
  • Updated
  • October 3, 2019
  • July 27, 2026

Features

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About

Manage your health insurance policies, access policy documents, and track your health with features like telemedicine and health risk assessments. Easily locate hospitals and purchase or renew your insurance online.

Policy details and documents access
Face scan for health assessment
Telemedicine consultations
Step and water trackers
Health Risk Assessment (HRA)
Network hospital search
Online policy purchase and renewal
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What users say

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What's New in Star Health

2.9.0

July 27, 2026

Release Highlights: What's New Stay informed with the latest updates, announcements, and enhancements from Star Health Insurance. Talk to Star Introducing Talk to Star, your smart assistant for: - Understanding policy coverage and benefits - Finding suitable network hospitals - Getting guidance on treatment planning and claims Improved Document Upload A smoother and more intuitive document upload experience for Pre-Hospitalization and Post-Hospitalization requests. UI Enhancements - Edit claim details directly from the preview page before claim intimation. - Save claims as drafts and complete them later at your convenience. These enhancements are designed to make policy management and claim submission faster, simpler, and more user-friendly.

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User reviews

Dietician

I had a great experience with Dietitian Nisha. She explained every aspect of diet and healthy lifestyle management very patiently and made sure all my questions were answered clearly. Her advice was practical, easy to understand, and tailored in a way that felt achievable rather than restrictive.

One thing I especially liked was their feedback and follow-up system. Regular check-ins and progress tracking help keep you motivated and accountable, making it easier to stay consistent with your goals.

Overall, Nisha is knowledgeable, approachable, and genuinely supportive. I would highly recommend her to anyone looking for professional guidance on improving their diet, achieving weight-loss goals, or adopting a healthier lifestyle.
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Thankful to Star Health.

After reading few negative reviews over social media i was not sure if my claims would be settled. My wife got admitted on 4th july 26 due to type 1 respiratory failure and pneumonia. she had to stay in hospital for 9 days. Today she got discharged and surprisingly i didnt have to pay a single penny out of my pocket. The decision to buy health insurance from Star health proved to be the right decision. The cashless claim settlement was smooth and effortless. The support they provided is highly appreciated and i am thankful to Star Health insurance for sponsoring my wife’s treatment and stay at the hospital. Thank you once again. 🙏
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Response from developer

Dear Mirfaisal81, your feedback is incredibly valuable to us, and we are truly grateful for your input. It means a lot that you took the time to share your experience with us. -Team STAR Health

I would not recommend

I would not recommend purchasing a policy from Star Health based on my experience. Their sales executive provided misleading information to convince me to make the payment. However, during the verification call, the policy details were changed without properly informing me.

Even after I raised my concerns, no one took responsibility or provided a satisfactory resolution. The policy was issued despite my objections and without addressing the discrepancies. When I questioned the executive, instead of resolving the issue, I was simply told to cancel the policy if I was unhappy.

This experience gave me the impression that the primary focus is on achieving sales targets rather than providing honest and transparent service. While I was purchasing the policy, I could even hear the manager pressuring the sales executive to meet a specific target for the day. Such pressure appears to encourage executives to make misleading promises just to close sales.

Overall, my experience was disappointing due to misleading communication, poor customer support, and a lack of transparency. I hope the company takes steps to improve its sales practices and customer service.
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Response from developer

Dear Abhishek1016, we are here to help you. Request you to message us your detailed issue, policy/claim number, and registered mobile number via any of the links below so our team can investigate and get in touch with you shortly. -Team STAR Health https://bit.ly/SHorm https://m.me/StarHealthSupport

Maximum rejection

Maximum rejection and very less chance for approval for genuine cases, company comes up with stupid reasons which was never mentioned at the time of policy buying

Worst customer care

Whatever the amount shown has been paid but still renewal is pending

Response from developer

Dear SAMIRE259, we are here to help you. Please message us your detailed issue, policy number, and registered mobile number via any of the links below so our team can investigate and get in touch with you soon. -Team STAR Health https://bit.ly/SHorm https://m.me/StarHealthSupport

Developer apps

User experience

🐞

Reported Bugs

4 issues

ABHA link date of birth field issue

Bug

Unable to upload claim documents

Bug

Policy details not showing up

Bug

Login and logout issues

Bug

Requested Features

4 requests

Add family members to policy

Feature

Allow policy renewal from outside India

Feature

Improve time zone handling

Feature

Add preventive health check-up functionality

Feature

FAQ

What can I do with the Star Health app?

The app allows you to manage your health insurance policies, view policy details and documents, and access health and wellness features. You can also locate network hospitals, purchase new policies, and renew existing ones online.

What health and wellness features are available?

The app offers features such as a face scan for health assessment, telemedicine consultations with doctors, step and water trackers for fitness, and a Health Risk Assessment (HRA) to evaluate your health risks and receive personalized insights.

Is the Star Health app free to use?

Yes, the Star Health app is available for free. There are no charges to download or use the core features of the application.

How can I find a hospital using the app?

The app includes a Network Hospital Search feature that allows you to locate nearby network and non-network hospitals and labs. This ensures you can find convenient access to healthcare facilities when needed.

Can I buy or renew my health insurance through the app?

Yes, the app provides a seamless platform for both purchasing new health insurance policies and renewing your existing ones. This allows for convenient and hassle-free management of your coverage.