Star Health

Star Health

Customer App for Star Health

1.6K ratings
172 reviews
Free

Details

Released
October 3, 2019
Updated
November 8, 2026

Features

Background Location Access

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About

Manage your health insurance policies, access policy documents, and utilize wellness features like telemedicine and health risk assessments. Find network hospitals and purchase or renew policies conveniently.

✓Policy details and documents access
✓Face scan for health assessment
✓Telemedicine consultations
✓Step and water trackers
✓Health Risk Assessment (HRA)
✓Network hospital search
✓Policy purchase and renewal
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What users say about Star Health

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What's New in Star Health

3.0.0

November 8, 2026

Performance enhancements for a smoother user experience Bug fixes

User reviews

Truly a masterpiece of digital mindfulness

I have to hand it to Star Health: no other app is as deeply committed to my digital detox and inner peace.

Most insurance apps stress you out with unnecessary features like "opening," "letting you log in," or "processing a claim". Not this one. The developers have engineered a revolutionary crash-rate of roughly 99.9%. The moment you tap the icon, the app takes a brief, respectful glance at your phone screen, panics, and immediately shuts down to save you from screen fatigue.

I particularly admire how well the app mimics my health condition. When I fell sick and was admitted, the app showed solidarity by also collapsing and refusing to function.

Whenever I attempt to upload medical bills or indoor case papers, the app crashes so fast it defies the laws of physics. It's clearly an advanced security measure: if the user can't even open the app, hackers definitely can't either. Truly ahead of its time.

If you enjoy staring at your phone's home screen, force-closing an app 47 consecutive times, and testing your blood pressure during a medical emergency, this app is a 10/0. To everyone else: keep your physical paperwork safe, because this app has already checked itself into the ICU.
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Good service

Good service

One of the Worst Health Insurance Apps Ever!

The Star Health app is extremely frustrating, poorly designed, and practically useless. Logging in itself is a struggle, and booking a simple lab test under the Wellness Programme can take an entire day. The app is so unreliable that even basic tasks become unnecessarily stressful and time-consuming.

It feels as though this app exists merely for the sake of formality, just to claim that the company has a mobile application, rather than to provide any real convenience to its customers.

For a company of Star Health’s size, such a poor digital experience is simply unacceptable. It raises serious questions about the company’s commitment to customer service and digital improvement. Customers already have to deal with enough stress when it comes to health insurance; they should not have to fight with a dysfunctional app just to access basic services.

If the company is serious about customer satisfaction, it should completely overhaul this app and make it reliable, user-friendly, and functional. And if it cannot provide an app that actually works, it would be better to remove it than to force customers to suffer through this frustrating experience.

Absolutely disappointing. Star Health needs to wake up and fix its app!
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No any coverage

I don’t like write the review
Time waste

Worst app can’t book health check up even policy also total waste of money

Nvr ever buy star health insurance it’s totally waste of money

Developer apps

User experience

🐞

Reported Bugs

4 issues

ABHA link date of birth field issue

Bug

Unable to upload claim documents

Bug

Policy details not showing up

Bug

Login and logout issues

Bug
✨

Requested Features

4 requests

Add family members to policy

Feature

Allow policy renewal from outside India

Feature

Improve time zone handling

Feature

Add preventive health check-up functionality

Feature

FAQ

What is Star Health?

Star Health is a mobile application that provides customers of Star Health and Allied Insurance Co. Ltd with instant access to their policy details, health and wellness features, and information on insurance products. It allows for online purchase and renewal of policies.

What health and wellness features does Star Health offer?

Star Health offers features such as Face Scan for health assessment, Telemedicine for connecting with doctors, Step & Water trackers for fitness and hydration goals, and Health Risk Assessment (HRA) for personalized health insights. It also includes a network hospital search.

Can I buy or renew my health insurance policy through Star Health?

Yes, the app provides a seamless platform to explore and purchase a wide range of Star Health insurance plans. It also features a convenient online renewal feature to ensure your coverage remains uninterrupted.

How accurate is the Face Scan feature in Star Health?

The Face Scan functionality in Star Health allows users to assess stress levels, blood pressure, and respiration rate in minutes using their smartphone. While it provides a quick assessment, it is not a substitute for professional medical diagnosis.

Does Star Health work outside India?

Based on user feedback, the app may not function correctly outside of India. This is a noted limitation for users who travel or reside internationally.

What are the common issues users face with Star Health?

Some users have reported issues such as the app not working outside India, login and access problems, and inconsistent app performance. There have also been mentions of claim processing delays and poor customer service.

How often is Star Health updated?

The latest version of Star Health is 3.0.0, and it was last updated on November 8, 2026. While this indicates a recent update, the frequency of updates can vary based on the developer's release schedule.

Is Star Health free to use?

Yes, Star Health is available for free download and use. It does not have any associated costs for accessing its core features and services.