Fastrack Smart World User Reviews

Name: Fastrack Smart World
Rating: 4.5 (1008 reviews)

Fastrack Smart World

Titan Company Limited

🌟 Lifestyle

💪 Health & Fitness

Customer Experience

Positive experience22.3% of reviews

Neutral13.0% of reviews

Negative experience64.8% of reviews

~ Based on 193 written reviews from the US App Store.

What users say

Summarized from real user reviews of Fastrack Smart World. Based on 1K reviews and a 4.5/5 average, it highlights the 3 positives and 13 negatives reviewers mention most about this Health & Fitness app.

Positive things

👍Good
🚀Excellent
👍Nice

Negative things

🐛Buggy
🐛Connection problem
🐛Crash
🐛Auto close
🐛Firmware update failed
🐛Not opening app
🐛OTP not working
🐛Software doesn't update
🐛Too much disconnection
🐛Tracking data doesn't sync
🐛Custom watch face feature doesn't work
🐛Incompatible with abroad mobile
🐛Can't receive OTP

Is Fastrack Smart World Safe?

Fastrack Smart World appears safe based on user ratings. AppsHunter Safety Score for Fastrack Smart World is 90/100.

This assessment is based on 1,008 user ratings, with an App Store average of 4.5/5.

Safety Analysis

86.2% of ratings point to a safe experience

3.8% of ratings suggest some concerns

10.0% of ratings point to a risky experience

~ Based on 1,008 App Store ratings for Fastrack Smart World.

Is Fastrack Smart World Legit?

Fastrack Smart World appears to be a legitimate app. AppsHunter Legitimacy Score for Fastrack Smart World is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most Recent Highest Rated Lowest Rated

Steps and multi workout not working

After the last update steps and multi sport is not updating the counts in my iphone 16 pro. Also sleep data is showing wrong. I have lodged complain via chat option 3 times with the app. But still not resolved. What is the issue and how to resolve this?

Unknown review wala

a month ago

Response from developer

Dear Customer, we sincerely regret your unpleasant experience and would appreciate the opportunity to address your concerns directly. Please contact us at 1800-266-0123 or customercare@titan.co.in so we can work toward a satisfactory resolution for you.

Frustrating

The app does not work properly ..it’s very slow and frustrating waiting hours for it to connect but still doesn’t

Heyheisbdy

2 months ago

Nope

HeenaShariff

2 months ago

Doesn’t work with US number

Product must not be sold to US customers. There is no customer service to resolve this issue either.

AstroPS4

2 months ago

Response from developer

Dear Customer, we sincerely apologize for the inconvenience and we would like to offer our assistance. Our Fastrack Smart World application that allows you to log in to the application through your social media account. Alternatively, please feel free to call us at 1800-266-0123 or email at customercare@titan.co.in.

Nice product

I love the watch and all the required functionality i can able to see in one product, app response is good

Abhinay Kesarwani

2 months ago

App is an issue

Syncing is always issue

Kesh_yahoo

2 months ago

SMS otp to US not working

Finding impossible to connect. Why sms is needed and why personal information needed to connect to a watch? If needed then at least send OTP. So no way to connect to the watch anymore

Murlax

2 months ago

Response from developer

App support is not good!

Too much bugs on the ios app, didn’t show notifications except calls, in bluetooth list multiple times it paired with the same device, every time opening the app it is asking to update the app! But app is updated, no new update in the ios store. Please fix these issues, I have sent mail multiple time, not sure why tickets got closed without resolution.

Fastrack Ios app issues!

2 months ago

Not able to use

OTP not getting in Newzealand Number

Rakesh Pulickel

3 months ago

Nice

Works well with my Iphone

Emajide

3 months ago

Response from developer

Dear Customer, we would like to express our gratitude for your kind words and positive feedback. Your 5-star rating means a lot to us and we appreciate the time you took to leave it.

Okay

Bit laggy

Abhfftdk

3 months ago

Otp issue

Didn’t he receive OTP from the application, so how can use the watch? Anyone plan to buy this watch please think about this, you will never be able to use this watch

Salman6870

3 months ago

Pickleball

Please add pickleball to the workout list

Z@H33D

3 months ago

Unable to pair my watch after reset

I wasn’t getting notifications which led me to reset the watch and now I am unable to pair it using the app. Manual pairing also not working as it is not getting detected. Facing the notification issue after the last app update.

RG301986

4 months ago

Good watch

Very good watch

Paarth Rao 0777

4 months ago

Fastrack

Excellent app for keeping you updated.

MAK 3075

4 months ago

Response from developer

Dear Customer, thank you so much for the 5-star rating! We’re thrilled to hear you’re having a great experience with the app. Your positive feedback truly motivates our team to keep improving.

Bad sensor, Not user friendly, not user friendly

Not user friendly, automatically change settings like lift to view also very very slow sensor. Can’t show trac data on map on running.

:)£;&;”/£-&

4 months ago

Response from developer

Dear Customer, we regret to learn about your unpleasant experience and would appreciate the opportunity to speak with you further to explore the matter and reach a satisfactory solution. You can get in touch with us either by calling 1800-266-0123 or by emailing us at customercare@titan.co.in.

Unstable App – Automatically Exits While Using

I am extremely disappointed with the performance of the Fastrack Smart World app on my iPhone. The app constantly glitches and automatically exits while I’m using it, which makes it completely unreliable and frustrating.

I expected much better from a brand like Fastrack, but this kind of instability seriously affects the user experience. An app that cannot even stay open properly fails its basic purpose. It disrupts usage and wastes time, especially when trying to access important features.

I request your technical team to urgently look into this issue and release a proper fix. Until then, I cannot recommend this app to anyone. Please take this feedback seriously and improve the app’s performance and stability as soon as possible.

Chopell

4 months ago

Response from developer

Dear Customer, we’re sorry for the frustrating experience with the Fastrack Smart World app. We take your feedback on stability seriously and are working to resolve these crashes. Please ensure you are on the latest app version and try re-installing it to clear any glitches. If the issue persists, please feel free to call us at 1800-266-0123 or email at customercare@titan.co.in.