Fastrack Smart World User Reviews

Name: Fastrack Smart World
Rating: 4.5 (1046 reviews)

Fastrack Smart World

Titan Company Limited

🌟 Lifestyle

💪 Health & Fitness

Customer Experience

Positive experience22.1% of reviews

Neutral13.1% of reviews

Negative experience64.8% of reviews

~ Based on 199 written reviews from the US App Store.

What users say

Summarized from real user reviews of Fastrack Smart World. Based on 1K reviews and a 4.5/5 average, it highlights the 3 positives and 13 negatives reviewers mention most about this Health & Fitness app.

Positive things

👍Good
🚀Excellent
👍Nice

Negative things

🐛Buggy
🐛Connection problem
🐛Crash
🐛Auto close
🐛Firmware update failed
🐛Not opening app
🐛OTP not working
🐛Software doesn't update
🐛Too much disconnection
🐛Tracking data doesn't sync
🐛Custom watch face feature doesn't work
🐛Incompatible with abroad mobile
🐛Can't receive OTP

Is Fastrack Smart World Safe?

Fastrack Smart World appears safe based on user ratings. AppsHunter Safety Score for Fastrack Smart World is 90/100.

This assessment is based on 1,046 user ratings, with an App Store average of 4.5/5.

Safety Analysis

86.4% of ratings point to a safe experience

3.4% of ratings suggest some concerns

10.1% of ratings point to a risky experience

~ Based on 1,046 App Store ratings for Fastrack Smart World.

Is Fastrack Smart World Legit?

Fastrack Smart World appears to be a legitimate app. AppsHunter Legitimacy Score for Fastrack Smart World is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most Recent Highest Rated Lowest Rated

Can’t use the app

I can’t get the OTP sms when using my American phone number. The same error message of the OTP limit exceeded always shows up. I am unable to use the app or connect it to the watch because of this issue.

lutfun Rupa

13 days ago

Response from developer

Dear Customer, we sincerely apologize for the inconvenience and we would like to offer our assistance. Our Fastrack Smart World application that allows you to log in to the application through your social media account. Alternatively, please feel free to call us at 1800-266-0123 or email at customercare@titan.co.in.

Unstable App – Automatically Exits While Using

I am extremely disappointed with the performance of the Fastrack Smart World app on my iPhone. The app constantly glitches and automatically exits while I’m using it, which makes it completely unreliable and frustrating.

I expected much better from a brand like Fastrack, but this kind of instability seriously affects the user experience. An app that cannot even stay open properly fails its basic purpose. It disrupts usage and wastes time, especially when trying to access important features.

I request your technical team to urgently look into this issue and release a proper fix. Until then, I cannot recommend this app to anyone. Please take this feedback seriously and improve the app’s performance and stability as soon as possible.

Chopell

14 days ago

Response from developer

Dear Customer, we’re truly sorry for the frustrating experience with the Fastrack Smart World app. We understand how disruptive it can be when the app glitches or closes unexpectedly. Please contact us at 1800-266-0123 or customercare@titan.co.in so we can work toward a satisfactory resolution for you.

Horrible

Does not sync with Apple health. I lost my movement and step counting streak from years because this watch says it syncs with Apple health but it doesn’t. The customer support is worse, been messaging them and have not heard back in the last 2 weeks. Such a waste of money.

Si1853;)7854;(

16 days ago

App crashing unexpectedly

The Fastrack Smart World app keeps crashing unexpectedly. Every time I open the app, it closes automatically within a few seconds, making it impossible to use or connect/sync my watch properly. This issue is extremely frustrating and needs to be fixed urgently. Please release a stable update and resolve this crashing issue as soon as possible.

itz bharat

20 days ago

Response from developer

Dear Customer, we sincerely regret your unpleasant experience and would appreciate the opportunity to address your concerns directly. Please contact us at 1800-266-0123 or customercare@titan.co.in so we can work toward a satisfactory resolution for you.

I’m absolutely loving my Fastrack smartwatch! ❤️

Honestly, at first I thought, “Well, it’s just a watch…” But now I feel like I’ve forgotten half of myself whenever I leave it at home 😂 It has become my little everyday assistant — helping me keep track of my activity, time, and even reminding me to move when I get a little too comfortable!I also really love the design. It’s stylish, modern, comfortable, and looks beautiful on the wrist. ⌚And I would especially like to express my heartfelt thanks to the wonderful sales staff at the Fastrack store in Kamla Nagar! ❤️ Thank you so much for your kindness, patience, and professionalism. They explained everything so calmly, helped me make the right choice, and made the whole shopping experience genuinely pleasant. People like them are the reason customers want to come back again!Thank you, Fastrack, for such a wonderful smartwatch, and a very special thank you to the amazing team at the Kamla Nagar store! I wish you continued success, lots of happy customers, and many more wonderful experiences like mine. And I wish my smartwatch lots of patience… because it’s going to have to work with me for a very long time! 😂❤️
Highly recommended! ⭐⭐⭐⭐⭐

Zilora1787

a month ago

Issue in the registration

The app was working when I was in India but since I moved it is not working. When registering in the app it asks for OTP but I never received any OTP. Neither at WhatsApp nor at text. When registering through email id it still asks you for your number to register and same problem repeats. I never receive any OTP. Please fix this issue, I really want to wear the watch as it was gifted to me.

N,:|k

a month ago

Steps and multi workout not working

After the last update steps and multi sport is not updating the counts in my iphone 16 pro. Also sleep data is showing wrong. I have lodged complain via chat option 3 times with the app. But still not resolved. What is the issue and how to resolve this?

Unknown review wala

2 months ago

Response from developer

Frustrating

The app does not work properly ..it’s very slow and frustrating waiting hours for it to connect but still doesn’t

Heyheisbdy

3 months ago

Nope

HeenaShariff

3 months ago

Doesn’t work with US number

Product must not be sold to US customers. There is no customer service to resolve this issue either.

AstroPS4

3 months ago

Response from developer

Nice product

I love the watch and all the required functionality i can able to see in one product, app response is good

Abhinay Kesarwani

3 months ago

App is an issue

Syncing is always issue

Kesh_yahoo

3 months ago

SMS otp to US not working

Finding impossible to connect. Why sms is needed and why personal information needed to connect to a watch? If needed then at least send OTP. So no way to connect to the watch anymore

Murlax

4 months ago

Response from developer

App support is not good!

Too much bugs on the ios app, didn’t show notifications except calls, in bluetooth list multiple times it paired with the same device, every time opening the app it is asking to update the app! But app is updated, no new update in the ios store. Please fix these issues, I have sent mail multiple time, not sure why tickets got closed without resolution.

Fastrack Ios app issues!

4 months ago

Not able to use

OTP not getting in Newzealand Number

Rakesh Pulickel

4 months ago

Nice

Works well with my Iphone

Emajide

4 months ago

Response from developer

Dear Customer, we would like to express our gratitude for your kind words and positive feedback. Your 5-star rating means a lot to us and we appreciate the time you took to leave it.

Okay

Bit laggy

Abhfftdk

4 months ago

Otp issue

Didn’t he receive OTP from the application, so how can use the watch? Anyone plan to buy this watch please think about this, you will never be able to use this watch

Salman6870

5 months ago

Pickleball

Please add pickleball to the workout list

Z@H33D

5 months ago

Unable to pair my watch after reset

I wasn’t getting notifications which led me to reset the watch and now I am unable to pair it using the app. Manual pairing also not working as it is not getting detected. Facing the notification issue after the last app update.

RG301986