App cannot scan QR
As of two updates ago app cannot scan QR code. The scan button is not responsive. Bad experience and I’m not sure the developer is tracking user patterns/ feedback
Spam Communications - beware!
Unable to stop spam emails even after unsubscribing and sending various requests to stop email me. Had to report them to CCCS in Singapore.
Response from developer
Hi Guyinmotion, we appreciate your time in leaving your feedback here. We are sorry to hear that you were facing issues with regard to the newsletters subscription. If you are still receiving newsletters after clicking on the "Unsubscribe" button on the newsletter email, kindly let us know via live chat or email (hello@myfave.com), for the team to check on this further for you. Thank you.
Horrendous
App crashed 4 times during payment. Customer service refusing to refund. Trying to say it’s my fault for not allowing 40/50 minutes for the payment to be processed / blocked.
Amazing service
The lady who gave me a facial she was absolutely amazing! Thanks for pampering to me today it was wonderful.
Response from developer
Hi James, thank you for leaving your review for us and we are pleased to learn that you had an enjoyable pampering session with our Partner recently! Your support is greatly appreciated and we hope that you will have many more similar experiences in the future! Have a great weekend ahead and happy Faving!
Painstaking Refund Policy
Why it is So complicated to propose a refund? Have you taken our money and use it for something else??
