WAS hopeful
When I figure out and downloaded the app and got connected to my Wi-Fi I was dismayed to see that I cannot turn on or off the fireplace with the app nor change the heat, flame, etc. on the fireplace.
Like others, I am not sure this app is worth the trouble to download.
Like others, I am not sure this app is worth the trouble to download.
Routine
It needs to be able to have routines such as “turning on at 5:00am” and “turning off at sunset” or something similar. My mind went to Alexa and they don’t have you listed. The remote works fine via phone but I don’t want to have to manually turn it on every time. My purchase my choice. Let me control it how I want to control it
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Disappointed
The only reason I bought electric heat was to be able to control it via WiFi. I can’t even get my phone to connect to the heater and when I do I have to go through the whole set up process for it to work. The app never stays connected. It sad and disappointing that I got suckered into this whole thing.
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Won’t stay connected to phone
Love it when it works, very frustrating when it disconnects from my phone. No rhyme or reason to when it is going to disconnect and then getting it connected takes several tries. I have even uninstalled app and started over...even that doesn’t always work.
Response from developer
Sorry, we are improving it.
Bad
It keeps disconnecting from my Wifi so if I want to turn it on anytime I have to reconnect and if I’m off the app for a while but my fireplace is on, it gets disconnected and again I have to reconnect to turn my fireplace off or change anything. FIX THIS!
Response from developer
Sorry, we will optimize it.





