App doesn’t work
The app fails to open and there is no app support.
The company has tanked
I used to love Feeders Supply. Unfortunately, their customer service has completely disappeared. The app is pathetic. The stores have no idea of what is going on. It is truly sad. I tried Sandy’s Pet Store, but they don’t carry what my dogs love. I guess I’m going to have to go with a national chain. SMH
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Not a good app
I had hoped with the app being refreshed, it would be better than before. But my hopes were dashed.
Still Major Issues
App doesn’t even allow you to view your wish lists. Also, none of my past orders show up.
Of course there are improvements bc the last time the app was updated until up these past 2 updates was 1 yer ago.
One would think that if you all were going to roll out an update with a new redesign, that users would be ale to have access to past.
I know this is the app version, but both this app and the website were a complete joke prior to the update. Is it slightly better now, yes.
But while both the website and app have a so called redesign and is new, the search functionality still doesn’t work. This is basic coding. I’ve never had a search feature on an online store be so useless. If you type in exactly what I’m looking for in the search bar that includes the type of animal (cat), the brand, the exact product line and flavor, I get 6 pages of products that includes both cat and dog food. Is it better than the hundreds of pages I used to get…yes…but it’s still a waste of time to try and order items online.
Of course there are improvements bc the last time the app was updated until up these past 2 updates was 1 yer ago.
One would think that if you all were going to roll out an update with a new redesign, that users would be ale to have access to past.
I know this is the app version, but both this app and the website were a complete joke prior to the update. Is it slightly better now, yes.
But while both the website and app have a so called redesign and is new, the search functionality still doesn’t work. This is basic coding. I’ve never had a search feature on an online store be so useless. If you type in exactly what I’m looking for in the search bar that includes the type of animal (cat), the brand, the exact product line and flavor, I get 6 pages of products that includes both cat and dog food. Is it better than the hundreds of pages I used to get…yes…but it’s still a waste of time to try and order items online.
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Improvement
The app update is a huge improvement!
Love Feeders
Love feeders but my god please invest in improving your app. I’m about to go back to chewy 🙄🙄
Useless app
It simply doesn’t work. It hangs, crashes, and fails to list items to select. I deleted it.
Unusable
The app is so terrible you would think they are trying not make money. Maybe it is why their prices are high to make up for lack of online orders
Too Bad
I’d love for this app to work, it simply doesn’t. Trying to set up a recurring order and can’t even locate their store brand food via the search. When I do find it, the add to cart button doesn’t work. It’s terribly slow. The navigation buttons don’t function. Growing pains? Their website is pretty clunky too.
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Easy to use
Found the app to be easy to use. Nice search functionality.
Faulty app
This app is hard to use and it doesn’t work. The section at checkout that requires an email was flawed; it would not allow letters to be entered for an email address, only numbers. Disappointing.
No wonder I went to Chewy
I am constantly redoing the same steps. 35% off first app order would be great if I could get it going. I buy in store when I forget to order from chewy however my rewards only seem to show up in store not online. This app constantly buffers when none of my others do.
Worst app I’ve ever used
I can’t even get through placing a single order because the app keeps freezing. I can’t edit or even view all items in my cart. And even though I finally managed to log in on the app, my cart doesn’t transfer to the website when I log in in my browser. Absolute failure.
