Best purchase
Response from developer
Thank you for the love and recommendation! We're so glad you enjoyed your Femmella experience. Hope to see you shop with us again soon! ✨
My go to brand now!!
Response from developer
Thank you for coming back to Femmella! 💙 Knowing that we've been able to maintain the same level of quality and experience across orders means a lot to us. We're so glad you loved the fit, quality, packaging, and timely delivery. Looking forward to styling you again soon!
Amazing products love the sizing too
Response from developer
Thank you so much for your love and support over the years! 💖 We truly believe style should be inclusive and accessible for every body type, and messages like yours inspire us to keep doing better. We’re so happy Femmella has been your favourite for summer wear, and we’ll continue working hard to bring fashionable, comfortable styles in all sizes. ✨
Amazing products
Response from developer
Thank you so much! 💖 We’re so glad you loved the coord sets. Stay tuned for more styles you’ll adore! ✨
Go to brand for classics
Response from developer
Thank you so much for your lovely feedback - it means a lot to us! 💛 We’re so glad you’re loving the styles and that they resonate with you. Can’t wait for you to try more! ✨
Great collection
Response from developer
Thank you so much for the love! We’re so happy you’re enjoying the new collections and that the fit and fabrics are working well for you. Can’t wait for you to try more! ✨
unnecessary logout of app
Response from developer
We’re really sorry for the inconvenience, Amritbir :( We’ll definitely share this with our technical team to look into it. It would be great if you could drop us an email or WhatsApp message so we can connect and understand this better. Please know we’re here to resolve this and ensure your experience is as smooth as possible. 💛
Happy customer
Response from developer
Thank you for the lovely feedback! We are glad to be a part of your wardrobe :)
Worst refund policy
Fraud / Customer Service is Horrible
Lack of support and refund not taken care
As it’s customer oriented buisness they should provide support for this
I have ordered few other dresses as well but for this I lost almost 4K
Aastha
Sheer disappointment
Love at first touch!
I love Femella
Horrible brand
App discount
Fraud website
Pathetic customer service
1) no update on the order once confirmed. After repetitive follow ups, got to know that one product is not available and can’t be delivered. But this was done only after I followed up
2) for the second product which I didn’t like, no refund was issued instead gift coupon is issued. The problem is the attitude of customer care who doesn’t understand the concern of customer, forget resolving it
3) no way to talk to senior management which all other online platforms provide.
4) time to gear up and work on improving customer experience else you would finish before you start
