Cheating site!
When you buy tickets, then the event changed, they don’t accept their responsibility and don’t refund you back. The events kept posting wrong information until the last minute!
Mmc@art
Bad practices
It is wrong to make you download the app to show the ticket you bought
KKazooiee
Response from developer
Hello, Kazooiee. Thanks for your honest feedback. Your comments always help us to keep making improvements. Thanks for your cooperation and understanding.
Poor search function
Not easy to find the activity on the app. Complex app trying to sell
Llaxpal
Gute App, aber Verbesserungspotenzial beim Buchungsvorgang
Im Allgemeinen bin ich mit der App zufrieden. Allerdings konnte ich zu einer bestehenden Buchung mit neun Tickets kein weiteres Ticket hinzufügen, da eine Mindestabnahme von zwei Karten vorgeschrieben war. Deshalb musste ich die Buchung stornieren und zehn Tickets neu buchen.
Positiv war, dass ich sofort einen Gutschein erhielt und diesen problemlos für die neue Buchung einsetzen konnte. Außerdem hat mir der Kundenservice bei meinem Anliegen gut und freundlich weitergeholfen.
Dennoch war die notwendige Stornierung verunsichernd, da ich befürchten musste, die Tickets anschließend nicht mehr zu bekommen.
Eine kundenfreundlichere Möglichkeit, bestehende Buchungen um weitere Tickets zu ergänzen, wäre bei der heutigen Technik doch sehr wünschenswert.
Positiv war, dass ich sofort einen Gutschein erhielt und diesen problemlos für die neue Buchung einsetzen konnte. Außerdem hat mir der Kundenservice bei meinem Anliegen gut und freundlich weitergeholfen.
Dennoch war die notwendige Stornierung verunsichernd, da ich befürchten musste, die Tickets anschließend nicht mehr zu bekommen.
Eine kundenfreundlichere Möglichkeit, bestehende Buchungen um weitere Tickets zu ergänzen, wäre bei der heutigen Technik doch sehr wünschenswert.
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DDösa
Response from developer
Vielen Dank für Ihr Feedback. Es freut uns, dass der Gutschein und unser Kundenservice Ihnen gut weiterhelfen konnten. Ihren Hinweis zum Buchungsvorgang und zur Erweiterung bestehender Buchungen nehmen wir gern mit.
Beware of the scam practices of this company
My girlfriend and I were very excited to try one of the experiences on their website. On a whim we signed up for an event. The first thing we noticed as we were heading there was the address on the email and their website for the event was a bar that appear to have been permanently closed.
We gave them the benefit of the doubt and figured the location was simply a meeting spot. But no, nobody ever showed up, and there was no way to get in touch with anyone. So I reached out to support for help and they simply said "No refunds" by an AI bot. I have repeatedly tried to get in touch with anyone in their team to no avail.
Save yourself the headache, AVOID THIS COMPANY LIKE THE PLAGUE! I'm normally more forgiving but this lack of care to the customer in a very clear scam is by far the worst i've ever seen. I will be reporting them in every possible way I can and everywhere I can. I’ve already reported their fraudulent practices to our bank and authorities.
We gave them the benefit of the doubt and figured the location was simply a meeting spot. But no, nobody ever showed up, and there was no way to get in touch with anyone. So I reached out to support for help and they simply said "No refunds" by an AI bot. I have repeatedly tried to get in touch with anyone in their team to no avail.
Save yourself the headache, AVOID THIS COMPANY LIKE THE PLAGUE! I'm normally more forgiving but this lack of care to the customer in a very clear scam is by far the worst i've ever seen. I will be reporting them in every possible way I can and everywhere I can. I’ve already reported their fraudulent practices to our bank and authorities.
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SScriptgeek
